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Receptionist

F.O.R ortho& Neuro hospital

1 years

1 Lacs

Chennai, Tamil Nadu

Posted:6 days ago| Platform: SimplyHired logo

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Skills Required

English Bachelor's degree Computer skills Typing Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

The Hospital Receptionist serves as the first point of contact for patients and visitors. This role involves greeting patients, managing front-desk operations, handling appointment scheduling, and coordinating communication between patients and hospital staff, all while ensuring a professional and welcoming environment.

Key Responsibilities:

Greet and assist patients, visitors, and vendors in a courteous and professional manner.
Register patients and collect relevant information (personal, medical, and insurance details).
Schedule, reschedule, and cancel appointments as needed.
Answer phone calls and respond to inquiries or transfer calls to appropriate departments.
Direct patients to appropriate departments or staff as required.
Maintain patient confidentiality and ensure compliance with hospital policies.
Handle patient complaints or escalate them to the appropriate authority.
Coordinate with doctors, nurses, billing, and other departments for smooth patient flow.
Maintain front desk records, files, and communication logs.
Ensure the reception area is clean, organized, and welcoming.

Required Qualifications and Skills:

Education: Minimum Graduate in any discipline.
Experience: 1years in a hospital or clinic front office preferred.
Skills:
Good communication in English
Basic computer and typing skills.
Knowledge of Hospital Information System (HIS) is an advantage.
Professional appearance and courteous behavior.
Ability to handle stressful situations calmly and efficiently.

Contact Number:

E.Vinothlakshmi

9025999713

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Provident Fund

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