Receptionist and telecaller

Company Overview:

Plan My Way Tour and Travel is a premier tour and travel company dedicated to providing exceptional travel experiences to our clients. With a focus on personalized service and attention to detail, we strive to create unforgettable journeys for every traveler.

Job Description:

Position: Female Telecaller
Location: Shastri Nagar, Meerut, Uttar Pradesh, 250004
Type: Part-time (Evening)
Salary: ₹6,000 - ₹10,000 + Incentives

Responsibilities:

• Make outbound calls to potential and existing customers to inform them about our tour packages and travel services.
• Handle inbound inquiries and provide detailed information about our travel offerings.
• Maintain accurate and detailed records of customer interactions and bookings in our CRM system.
• Follow up with clients to ensure satisfaction and address any issues or concerns.
• Meet or exceed monthly sales and call targets.
• Collaborate with the sales team to develop effective sales strategies.
• Provide excellent customer service and build strong relationships with clients.
• Stay updated on industry trends and our company's products and services.

Requirements:

• Female candidates only.
• High school diploma or equivalent; a degree in tourism, hospitality, or a related field is a plus.
• Proven experience as a telecaller or in a similar customer service role.
• Excellent communication and interpersonal skills.
• Ability to handle rejection and remain persistent.
• Proficient in using computers and CRM software.
• Good knowledge of the travel industry and popular travel destinations.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.

Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive training program.
• Opportunity for career growth and advancement within the company.
• Employee discounts on travel packages.
• Friendly and supportive work environment.
• Company-provided smartphone and SIM card.
• Complimentary beverages during working hours.

Job Types: Full-time, Part-time, Permanent, Fresher, Internship, Contractual / Temporary, Freelance, Volunteer
Contract length: 6 months

Pay: ₹9,000.00 - ₹12,000.00 per month

Expected hours: 48 – 54 per week

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided
• Internet reimbursement
• Paid time off

Schedule:

• Day shift
• Evening shift
• Fixed shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• Weekend availability

Supplemental Pay:

• Commission pay
• Joining bonus
• Overtime pay
• Performance bonus
• Quarterly bonus
• Shift allowance
• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person