3 Rdz Jobs

Responsibilities Roles and Responsibilities:A day in the life of an Infoscion You would also provide technology consultation and assist in defining scope and sizing of work. You would implement solutions, create technology differentiation and leverage partner technologies. Additionally, you would participate in competency development with the objective of ensuring the best-fit and high quality technical solutions. You would be a key contributor in creating thought leadership within the area of technology specialization and in compliance with guidelines, policies and norms of Infosys.If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional : Primary skills Required Mainframes Architect, COBOL, PL/1, CICS, JCL, DB2Tools IBM Rational tools (IDz, RDz, RBD, RTC) Preferred Skills: Technology-Mainframe Technologies-Mainframe Technologies- ALL Additional Responsibilities: Additional Info: Knowledge of architectural design patterns, performance tuning, database and functional designs Hands-on experience in Service Oriented Architecture Ability to lead solution development and delivery for the design solutions Experience in designing high level and low level documents is a plus Good understanding of SDLC is a pre-requisite Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate. Educational MCA,MSc,MTech,Bachelor of Engineering,BTech Service Line Application Development and Maintenance* Location of posting is subject to business requirements

Responsibilities A day in the life of an InfoscionResponsibilities: Analyzing user requirements, envisioning system features and functionality. Design, build, and maintain efficient, reusable, and reliable mainframe codes by setting expectations and features priorities. Identify bottlenecks and bugs, and recommend system solutions by comparing advantages and disadvantages of custom development Contributing to team meetings, troubleshooting development and production problems across multiple environments and operating platforms Understand Architecture Requirements and ensure effective Design, Development, Validation and Support activitiesIf you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills Required: Mainframes, COBOL, PL/1, CICS, JCL, DB2Tools: IBM Rational tools (IDz, RDz, RBD, RTC) Preferred Skills: Technology->Mainframe Technologies->Mainframe Technologies- ALL->Mainframe Job Schedulers/Job Monitoring Tools Additional Responsibilities: Additional Info: In-depth knowledge of design issues and best practices Solid understanding of object-oriented programming Familiar with various design, architectural patterns and software development process. Experience with both external and embedded databases Creating database schemas that represent and support business processes Implementing automated testing platforms and unit tests Good verbal and written communication skills Ability to communicate with remote teams in effective manner High flexibility to travel Educational Requirements MCA,MTech,Bachelor of Engineering,BCA,BSc,BTech Service Line Application Development and Maintenance * Location of posting is subject to business requirements

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Mainframe IMS IDMS Adabas Database. Experience3-5 Years.