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RCM Support Specialist- 2 Opening Immediate Joiner

RCM Support Specialist- 2 Opening Immediate Joiner

R Systems International

3 - 5 years

4 - 8 Lacs

Pune

Posted:3 weeks ago| Platform:

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Skills Required

Charge Posting Account Receivable Tickets Payment Posting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Looking for Healthcare Candidates A main focus on distribution of support tickets and tracking them: Manage multiple ticketing queues. Create necessary reports. Develop dashboards. Ensure the team utilizes efficiently to streamline customer communication and business processes. Role Key Responsibilities: Manage multiple ticketing queues. Create necessary reports. Develop dashboards. Ensure the team utilizes efficiently to streamline customer communication and business processes. Use queues to communicate and assign tasks to relevant partners. Maintain strict HIPAA-compliant confidentiality with all client-related data. Answer basic billing questions through ticketing queue. Assess and analyze customer A/R status and provide updates with clear & detailed notes A/R work as requested Special projects as needed Required Qualifications: Proficiency in including creating reports, dashboards, using Chatter, and managing ticketing queues. Basic billing experience (billing and or payment posting) Experience managing the A/R process for clients. Strong communication skills with the ability to interact with clients, providers and internal management. Open for WFO/ Open for shift till 12 AM.

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R Systems International

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Gurgaon

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RCM Support Specialist- 2 Opening Immediate Joiner