0.0 - 5.0 years

1 - 6 Lacs

Navi Mumbai, Maharashtra, India

On-site

IndiGo is looking for a highly efficient and safety-conscious Officer - Airport Operations and Customer Services (AO&CS) - Ramp to join our ground operations team. In this critical role, you'll ensure the seamless, safe, and on-time turnaround of aircraft on the ramp. If you're a proactive individual who thrives in a dynamic outdoor environment, can manage multiple tasks, and is committed to operational excellence, we invite you to contribute to IndiGo's leading on-time performance. Responsibilities Confirm the Estimated Time of Arrival (ETA) of flights from the Operations Control Center (OCC) or Navitaire system. Receive the assigned bay number from Apron Control and relay it via Radio Telephony (R.T.). Be present at the assigned bay 20 minutes before arrival with all required ground support equipment. Record touchdown and chocks time , and relay this information via R.T. promptly. Align the ramp correctly for efficient aircraft positioning. Ensure adequate coaches are available for deplaning passengers. Ensure baggage reaches the arrival area before passengers to enhance customer experience. Oversee aircraft cleaning and collect boarding clearance from the cabin crew, then announce readiness on R.T. Ensure loading is done strictly as per the Loading Instruction Report (LIR) for weight and balance compliance. Post-departure, return all equipment to the designated transport yard. Accurately fill all ramp documentation for record-keeping and compliance. Ensure smooth, safe, and on-time operations during the entire flight turnaround process. Skills Strong understanding of ramp operations and aircraft turnaround procedures . Excellent situational awareness and ability to work in a fast-paced outdoor environment. Proficiency in radio communication (R.T.) . High attention to detail for equipment handling, documentation, and safety protocols. Ability to coordinate effectively with various teams (OCC, Apron, Cabin Crew, Baggage Vendor). Commitment to safety and on-time performance . Physical ability to perform duties on the ramp. Qualifications Graduation is mandatory for freshers . No visible tattoos allowed . Flexibility to work in rotational shifts, including night shifts . A valid passport is mandatory . For experienced candidates, you must submit : Previous employment letters / experience certificates. AEP (Airport Entry Permit) surrender copy (for those with prior aviation experience).

Posted 1 day ago

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Officer AO&CS (Ramp) Indigo

0.0 - 5.0 years

1 - 6 Lacs

Delhi, India

On-site

Posted 1 day ago

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