Specialist - Partner Enablement Freshworks

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

Job Description: Freshworks makes it fast and easy for businesses to delight their customers and employees. A fresh approach is taken to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies. These companies, ranging from startups to public companies, rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, the underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price, and Best Relationship. Key Responsibilities: Partner Collaboration: Work closely with Freshworks certified partners to identify, qualify, and close SMB new business opportunities. Pipeline Management: Own and manage a partner-led pipeline, ensuring healthy coverage, accurate forecasting, and consistent follow-up. Enablement: Support and enable partners by providing sales collateral and insights into successful sales strategies for SMB customers. Co-Selling: Join partner calls, demos, and meetings to assist in closing deals or advancing opportunities. CRM & Reporting: Maintain up-to-date records in the CRM system (e.g., Salesforce) and share regular updates on partner performance and pipeline status. Quota Attainment: Meet or exceed monthly and quarterly new business revenue targets via partner-driven sales. Qualifications: 2-4 years of inside sales or channel sales experience, preferably in SaaS or tech. Proven experience selling into the SMB segment. Strong understanding of partner/channel sales models. Excellent communication, presentation, and relationship-building skills. Experience using CRM systems. A proactive, self-starter mindset with strong organizational skills. Team player who can collaborate across sales, marketing, and partner teams. Additional Information:,

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Business Development Manager For US IT Services (Night shift) Dynpro

8.0 - 13.0 years

10 - 20 Lacs

Pune

Remote

Work schedule & location Remote from anywhere in India; stable broadband a must. Night shift aligned to any U S zone (IST 8 p.m 5 a.m typical). Occasional travel to DynPro offices (Pune / Chandigarh / San Jose / Raleigh ) for SKO / training. Role summary You will own a named portfolio of existing DynPro accounts and open doors to new buying centers for our consulting and staffing practices across Salesforce, Data & Analytics, SAP, RPA/Automation and IT Talent Solutions. Success is measured by meetings booked, pipeline created and revenue closed. Core responsibilities Map stakeholders inside assigned Fortune-500 logos; build senior relationships and uncover cross-sell opportunities. Prospect cold and warm leads via phone, email & LinkedIn; secure qualified first-meetings for solution SMEs. Position DynPros service linesSalesforce Summit Partner services, SAP consulting, Data platforms, RPA and contingent staffingagainst client pain points. Maintain a 3 qualified pipeline; forecast weekly in CRM and report against quota. Collaborate with practice leaders and presales to craft proposals and SOWs. Negotiate commercials, navigate procurement and close deals complying with U S enterprise processes. Transition wins to delivery; stay engaged for upsell/renewal opportunities. Track market trends (AI/ML, GenAI, iPaaS) and feed competitive intel to marketing. Must-have qualifications 3-8 yrs quota-carrying BD or sales experience in IT services or US staffing. Proven track record booking C-/VP-level meetings and exceeding $1-2 M annual targets. Deep understanding of U S time-zone prospecting, enterprise buying cycles and MSP/VMS environments. Exceptional spoken & written English; able to run discovery calls solo. Hands-on with a modern CRM (Salesforce, HubSpot, Zoho) and outreach tools (Sales Navigator, Apollo). Nice-to-have Prior experience selling Salesforce, SAP, data or automation solutions. Network in Manufacturing, Hi-Tech or Healthcare verticals. U S staffing / SOW / pay-rate negotiation exposure.

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