4 Questionnaire Design Jobs

Job Description - Customer Insights Lead Location: Gurgaon Type: Full time About the Role Were looking for a Customer Insights Lead who can turn real conversations with pet parents into meaningful insights that guide HUFTs product, marketing, retail, and experience strategies. This person will set up and run the Listening with Love program — building systems to capture, analyze, and champion the voice of the customer across the organization. Key Responsibilities/What You Will Do Design and lead the customer insights program Good communication and interpersonal skills to be able to nurture relationships and hold long conversations Create frameworks for interviews, surveys, and feedback loops (retail, online, social, community) Analyze data to identify patterns, themes, and opportunity areas Present weekly and monthly insights to internal stakeholders Work closely with Marketing, Product, CX, and Retail teams to action insights Recruit and manage a small team (starting with 1–2 members) Create a culture of storytelling using customer voices Qualifications & Skills/What You Need 5-6 years in customer research, insights roles Strong communicator — both with customers and internal teams Skilled in qualitative & quantitative feedback analysis Emotionally intelligent; able to build trust with pet parents Familiarity with tools like Google Forms, Drive, etc. Bonus: Experience in retail or D2C brands You will feel right at home with us if: You have strong communication and collaboration skills. You are passionate about pets and love innovating

Project Role: Primary Market Research Work Experience: 2 to 9 Years Work location: Bengaluru/Gurgaon/Pune Work Mode: Hybrid Must Have Skills: Primary market research, Quantitative/Qualitative research, Pharma/Lifescience domain experience About the team The role is within the Research & Intelligence Team (R&I), whose aim is to deliver market research solutions, comprising mainly of PMR (Primary Market Research) to generate relevant insights for clients. Responsibilities: Deliver in depth, comprehensive PMR reports and support ad hoc PMR projects in the multiple therapy areas like immunology, respiratory, rare diseases, neurology, diabetes, oncology etc. (non-exhaustive) Analyze primary data collected through interviews/surveys and create PowerPoint reports to provide information on different client objectives and requirements Demonstrate excellence as an individual contributor with minimal support from peers/team lead, together with the ability to work independently with onshore team members, driving high productivity/ efficiency, and creating appropriate performance reviews and capability development plan Should have flair to work across different sectors within HealthCare industry (Pharmaceutical, Life Sciences, Biotechnology and Healthcare services) Quality control, overview and to ensure deliverables are client ready. Should be able to manage client and stakeholder communication - via emails and conference calls Project types: Primary market Research (Qualitative and quantitative)- Patient Journey, brand performance trackers (involving multiple indications), market understanding, pricing etc. What were looking for: Relevant Experience of 2+years . Preferential consideration will be given to candidates with experience in carrying out consulting and market research projects in the pharmaceutical area Experience/ academic background for sectors encompassing HealthCare industry (Pharmaceutical, Life Sciences, Biotechnology and Healthcare services) Experienced with qualitative and quantitative PMR research and on a variety of therapy areas as listed above High skills of interpretation and analysis (quantitative, qualitative and integration of different sources of data assets) - This would include thinking through the client business issue, adding the right context to the request (therapy area, business issue etc.) and developing a tailored, innovative solution to address the clients business objectives Ability to understand the link between client needs, data and its application Experience in designing/ developing questionnaire and discussion guide as per clients objective Excellent interpersonal, oral and written communication skills Good innovative thinking abilities and solution-oriented approach to work Should be very comfortable with MS Word, PowerPoint, and Excel Educational Qualification: Bachelor's Degree Life Sciences / Economics / Business Pref Or Master's Degree Life Sciences / Economics / Business Pref Or

Interact with clients to understand and document the business objectives Designing or assisting in the development of questionnaires and guides to ensure the necessary data is captured i.e. qualitative and quantitative research Conducting in-depth data analyses using traditional and advanced methods Authoring reports containing actionable recommendations Making presentations, answering questions, and instilling confidence Reviewing analyses and reports of others to ensure accuracy, logical consistency, and to add value Adept in Power point / Excel /Word to create compelling visuals and communication for client presentations / interactions Time management skills to prioritize multiple tasks and achieve best outcomes for all both internal and external stakeholders Requirements Strong academic background with MBA with 2 to 5 years of experience in research organisations or branding companies, PR companies, corporate communications Strong interpersonal and excellent communication skills Inclination for Primary research / Statistical rigour Analytical skills in terms of Data Analysis and arriving at hypothesis Excellent organization and time management skills Self-Starter and adept at Client interfacing & managing cross functional teams including vendors Please share your resume to 'ravikumar@insightsfeedback.com' / snehashri@insightsfeedback.com. Share this post to someone with relevant experience who is keen to explore career with us.

Job Profile As a Senior Analyst in the Data Processing team, you will manage end-to-end survey programming and data processing and responsibilities, ensuring the successful execution of global market research studies. You will be responsible for programming complex surveys using platforms such as Decipher, aligning logic flow and design with study objectives. In addition, you will handle data management, cleaning, coding, and validation processes to ensure data integrity and compliance with internal and regulatory standards. This role requires managing multiple projects simultaneously, collaborating closely with team leads, survey programmers, and research teams to meet tight deadlines while maintaining high standards of data quality and accuracy. You can find more details : www.prescienthg.com apply : https://prescient.hire.trakstar.com/jobs/fk0posr/ Programming & Data Processing Roles and Responsibilities Design and Program Surveys : Develop and implement online surveys using Decipher or similar platforms, ensuring alignment with client satisfaction objectives and logical survey flow. Survey Scripting and Development : Use JavaScript, jQuery, and HTML to create dynamic and interactive survey experiences. This includes customizing standard question types and integrating complex logic as needed. Advanced Survey Components : Develop and implement advanced survey components to boost respondent engagement and data quality. This includes interactive tools such as custom sliders, product shelves, drag-and-drop tasks, virtual shopping carts, media evaluations, and page turners. Also experienced in setting up specialized research exercises like MaxDiff , Conjoint analysis , and Segmentation studies , ensuring accurate setup and logic flow for robust data collection and insights. Quality Assurance and Testing : Perform thorough pre-launch link checks, including logic validation, UI/UX assessment, and functional testing to ensure accuracy and usability of the survey. Multilingual Survey Setup : Configure and deploy surveys in multiple languages to support international and multilingual research studies. Quota Management : Implement and manage quotas to ensure data collection aligns with specified sampling requirements. Data validation and Quality assurance: Manage data tabulation and validation, ensuring accuracy and consistency, and conduct quality checks to meet internal and regulatory standards Coding framework development: Develop and apply coding frameworks for open-ended responses and data analysis, to improve insights and data quality Internal function development: Adopt and implement best practices for data processing, ensuring scalability and operational efficiency Troubleshooting and Support : Identify and resolve technical issues during development and data collection phases, providing support to internal teams and clients as needed. Education, Experience, Knowledge And Other Skills The following outlines the minimum hiring criteria for this position, unless otherwise stipulated below as preferred or a plus: Undergraduate or advanced degree in mathematics, IT or a related discipline, with 2 or more years Market Research experience, preferably pharmaceutical. Expert Knowledge of Dechiper a must. Javascript, jQuery, HTML programming knowledge. Hands-on experience in data collection techniques, with a strong grasp of market research methodology and experience with data processing tools and languages (e.g., SPSS, SAS, R, Python, SQL) Good knowledge of data visualisation tools (e.g., Tableau, Power BI) . Growth mindset, focusing on personal development, learning and growth, proactively seeking feedback, and responding well to input from others Customer and quality centricity, showing an ability to understand what clients need, support decisions with their goals in mind and maintain a high level of attention to detail Strong communication skills (both written and verbal), with a track record of proactive communication in the work environment, ability to adapt the communication style to different audiences and capacity to develop and deliver strategic communications, in a manner that conveys a compelling business case, aligns others and provides a roadmap for execution Time management and organization, demonstrating the ability to execute and deliver projects on time and within budget, financial literacy and an understanding of the drivers of project and business profitability Focus on results, with a consistent track record of meeting or exceeding assigned goals and objectives