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1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
As a team member in this role, you will have the responsibility for Retailer & Customer Satisfaction Index. Your duties will include implementing processes for complaint handling and reducing complaint downtime. Coordinating with various departments of Management to ensure smooth operations will be a key aspect of your role. You will be required to provide daily reports for Mall, Cruise, Parking, Help Desk & Smile Centre. Your primary focus will be to deliver quality services for day-to-day operations and ensure smooth functioning with the support of Soft Services, ERT, Security & engineering team. It will be essential for you to provide valuable technical insights to the projects team from an operations perspective to ensure maximum feasibility in the mall. Additionally, you will be expected to offer support to tenants during their fit-out period, ensure all deposits are received before they become operational, and verify that retailers comply with the fit-out manual. You will also need to ensure that other department managers efficiently handle customer grievances, accidents that occur in the mall, and provide service recovery when necessary. It may be required for you to be involved in these situations. Monitoring safety drills and evacuation drills organized in the mall every month will be part of your duties. You will also be responsible for supervising and controlling the activities of team members during your shift. Candidates with at least 1 year of experience are preferred, and freshers are also welcome to apply for this position. The location for this role is Kurla/Lower Parel/Pune.,
Posted 1 day ago
4 - 9 years
10 - 14 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced professional to join our team as a Manager-CHS-Assurance-ASU in Mumbai. The ideal candidate will have 4 to 9 years of experience in assurance, tax, transaction, and advisory services. ### Roles and Responsibility Collaborate with cross-functional teams to deliver high-quality services across multiple client departments. Develop and implement effective solutions to complex problems using practical and insightful approaches. Work closely with market-leading entrepreneurs, game-changers, disruptors, and visionaries to drive business growth. Provide expert advice and guidance on assurance, tax, transaction, and advisory services. Analyze complex data to identify trends and opportunities for improvement. Develop and maintain strong relationships with clients and stakeholders.### Job Requirements Strong understanding of consumer products and healthcare sectors. Experience in assurance, tax, transaction, and advisory services. Excellent communication and interpersonal skills. Ability to work collaboratively in a fast-paced environment. Strong analytical and problem-solving skills. Practical approach to solving issues and complex problems.
Posted 2 months ago
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