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Quality consultants

Quality consultants

eClerx

1 - 4 years

2 - 6 Lacs

Mumbai

Posted:6 days ago| Platform:

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Skills Required

rpa artificial intelligence customer support support process robotic process automation lean six sigma dmaic process improvement mentoring machine learning dfss financial services retail kaizen sql ops process management lean manufacturing unix

Work Mode

Work from Office

Job Type

Full Time

Job Description

Whom are we looking for?

We are seeking Quality consultants to provide support for our Customer Ops business and help them achieve their project goals.

Joining our team will provide you with an excellent opportunity to enhance your expertise in Customer support processes

A typical day in a Quality consultants role may look like:

Collaborating with operations to identify potential project and process improvement opportunities, ranging from simple Excel-based solutions to advanced machine learning applications.
Mentoring and leading projects, persistently driving them forward until significant progress is achieved.
Providing support for Kaizen activities, fostering a culture of continuous improvement.
Keeping senior stakeholders updated on project progress and outcomes.

You Have:

Planning and organizing skills, Analytical ability, Attention to details, Decision-making, Good communication skills - verbal and written, Good interpersonal skills
Strong domain knowledge
Basic Understanding of LEAN Six Sigma methodologies like LEAN, DMAIC, DFSS
And of course, since you will be presenting to senior management frequently so you should be good with excel & PowerPoint

You will get:

Training certification on Lean Six Sigma methodologies
Opportunity to work outside your current domain area
Exposure to cutting-edge technologies like Artificial Intelligence, Machine Learning, and Robotic Process Automation (RPA).

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