Quality Assurance Supervisor

ESSENTIAL DUTIES:

• Demonstrate leadership in communicating business goals, programs, and processes for various business functions.
• Utilize your experience or expertise to solve problems, develop and execute objectives for yourself and others.
• Support regulatory compliance and optimization of quality systems procedures relating to product complaint handling, adverse event reporting, and product field actions through the development, maintenance, and improvement of documented processes.
• Develop and implement quality metrics to drive manufacturing improvements and business results. Facilitate shop floor process improvement projects to reduce defect occurrence.
• Contact customers and liaise with SQE when necessary to confer on specific quality issues
• Identify, drive, mentor, and implement projects improving production quality.
• Work with the Technical Improvement and Operations team to drive process changes
• Responsible for the Quality of all in-house manufactured products
• Drive Lean effort within manufacturing, focusing on Quality

MINIMUM REQUIREMENTS

• Drive Change.
• Strong organizational, analytic, and problem-solving skills.
• Ability to work in cross-functional teams in a matrix environment with all levels of personnel
• Strong working knowledge of Manufacturing and Quality operations.
• Demonstrated oral and written communication skills
• Strong interpersonal and leadership skills
• Ability to plan, prioritize, and manage multiple priorities under tight deadlines
• Ability to coach, manage, change and facilitate team performance

Education & Knowledge:

• Degree from an accredited university preferred.
• Bachelor's degree in Mechanical engineering, Quality or a related field.
• ASQ certification in quality management is preferred.
• Knowledge and applications experience with ISO 9001 (International Standard Organization), API Standards and Quality Management Systems.
• Working knowledge and training in the ISO-9000 Series international standards, or equivalent.
• Basic knowledge of audit and audit Reporting requirements.
• Knowledge of the process approach, including audit methodology, questioning techniques, roles, and responsibility to collect and analyse evidence.
• Familiarity with standard concepts, practices, and procedures within oil & gas manufacturing and services is preferred.
• Sound understanding of business linkages and the ramifications that decisions can have.

Work Experience:

• Typically, at least five years of progressively more responsible experience in a manufacturing environment.
• Experience in a similar industry (Oil & Gas) is desired.