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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

Join us as a Governance & Portfolio Analyst, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality, and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. To be successful as a Governance & Portfolio Analyst, you should have experience with proven experience in a PMO or financial governance role within a large matrix organization. A strong understanding of project financials, including budgeting, forecasting, and cost control is essential. Proficiency in Excel, PowerPoint, and project management tools (e.g. Clarity, JIRA, Workday) is required. Excellent communication and stakeholder management skills are a must, along with the ability to work independently and manage multiple priorities in a fast-paced environment. Some other highly valued skills may include experience in Agile ways of working and best practices, experience in defining and documenting process flows/team operating models, familiarity with Barclays systems and processes (e.g., Coupa, Workday), and professional certifications (e.g., Prince2, PMP, APM) are a plus. You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role: To enable the success of senior executives by helping navigate complex challenges, make informed decisions, and deliver against their strategic objectives. Accountabilities: - Strategic support to senior executives, such as the CEO or other top-level leaders, including assistance in the development and execution of in-year and multi-year business strategy, research, and analysis to support decision-making and act as a delegate for the senior executive in specific situations. - Management of Colleague engagement planning in line with the strategic direction, managing communication channels, and ensuring effective coordination across different departments and teams. - Management of key projects and strategic initiatives on behalf of senior executives, ensuring strategic projects are on track, monitoring progress, and providing regular updates to the executive team. - Improvement of operational efficiency, alongside functional partners within the organization including the identification of areas for improvement, streamlining of processes, and implementation of consistently excellent best practices to enhance productivity and effectiveness. - Development of performance reporting for key metrics that reinforce the strategic objectives of the division and support the external commitments made. Analyze and draw insight to drive performance. Involvement in aspects of financial analysis and budget management, including assistance in financial planning, forecasting, cost management, and monitoring of financial performance against targets. - Support to senior leadership to ensure appropriate resourcing across the business/function including planning and forecasting, partnering with HR to drive talent development and succession planning, including the identification of high-potential employees, provision of mentorship and guidance, and support to leadership development and diversity initiatives. - Support to the senior executive with risk and control oversight, escalation, crisis management, and risk mitigation, support the development of contingency plans, coordination of responses to emergencies, and ensure business continuity. - Implementation of a robust governance framework that supports the board of directors, executive forums, and governance committees through the preparation of board materials, organization of meetings, and ensuring compliance with regulatory requirements. Assistant Vice President Expectations: To advise and influence decision-making, contribute to policy development, and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions. Lead a team performing complex tasks, using well-developed professional knowledge and skills to deliver work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives, and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviors are: L Listen and be authentic, E Energize and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialization to complete assignments. They will identify new directions for assignments and/or projects, identifying a combination of cross-functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership of managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires an understanding of how areas coordinate and contribute to the achievement of the objectives of the organization sub-function. Collaborate with other areas of work, for business-aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practices (in other areas, teams, companies, etc.) to solve problems creatively and effectively. Communicate complex information. "Complex" information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge, and Drive the operating manual for how we behave.,

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5.0 - 10.0 years

10 - 20 Lacs

Gurugram

Hybrid

Role & responsibilities The Project Manager leads the team through the project life cycle by establishing a plan that maximises value to the stakeholders, ensuring the execution of that plan and tracking the teams performance against it. The project manager ensures that the project is optimised to prioritise value within balanced constraints and manages expectations through changing environments. Primary Responsibilities: • Define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility and that reasonable commitments are made. • Develop and maintain detailed project plans, schedules, and milestones to track progress, adapting plans as required. • Organise project tasks and allocate resources, ensuring that projects are delivered on-time, within scope, and budget. • Implement and maintain the project governance structure, ensuring alignment with organisational policies and standards. • Manage changes to the project scope, schedule, and costs using appropriate change control processes and tools. • Collect, analyse, and utilise project data to inform decision-making and drive project performance. • Manage project financials, including budgeting, forecasting, and financial reporting, ensuring alignment with business objectives. • Implement and monitor quality assurance processes, ensuring project deliverables meet the required quality standards. • Identify, manage, and mitigate project risks and resolve issues, maintaining a risk register and issue log. • Engage, manage, and communicate effectively with customers and other stakeholders, managing their expectations throughout the project lifecycle. • Identify, track, and realise project benefits, ensuring alignment with organisational strategy and customer expectations. • Manage project handover, ensuring a smooth transition to operations, including training and support documentation. Preferred candidate profile Strong knowledge of project management methodologies, tools, and techniques. Professional Project Management and Agile certification (e.g. PMP, PMI-ACP, Scrum Master) 4 years+ experience working as a project manager Demonstrable experience in managing projects from initiation to completion. Excellent organizational and time management skills, with the ability to manage multiple tasks concurrently. Proficiency in using project management software and tools, such as Microsoft Project or similar. Solid understanding of budgeting, financial reporting, and resource allocation. Must have Hands-on experience in delivering medium to high complexity Contact Center projects using Genesys/NICE InContact or other prevailing contact center platforms. Sound understanding of basic contact center terminologies, must possess basic knowledge of SIP trunk, SBC, Audio Codes, IVR Flow. Understanding of Digital Integrations will be preferred.

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5.0 - 8.0 years

4 - 6 Lacs

Pune, Chennai

Work from Office

Role Summary The Project Manager is a results-driven and innovative project leader within DataForce. The Project Manager is responsible for leading successful execution of the life cycle of a range of AI-Data projects, through the utilization of expertise and technical skills to manage project budgets, timelines, and quality requirements. The Project Manager has accountability for fostering professional client relationships, managing and coordinating external vendors, and leading and collaborating with cross-functional project teams and partners. Role Responsibilities The Project Manager is ultimately responsible for the quality of work, profitability, and performance of their projects. Oversee all aspects of the management of projects from hand-off through project completion to ensure project success against defined KPIs Develop and maintain project plans, workflows, guidelines, and resource materials Provide effective analysis and reporting of project performance Track, monitor, and control project financial, timeline and quality performance Organize and deliver a Post Project Review Provide effective risk management through identification, escalation, mitigation, and effective resolution of issues Execute projects autonomously, while successfully coordinating with cross-functional project teams as required to procure required resources and support Serve as a primary point of contact for clients and both internal and external stakeholders Proactively identify opportunities, provide recommendations, and drive improvements to maximize operational efficiency and implement scalable solutions Establish, strengthen, and expand client relationships, support development of new business opportunities and overall profitable revenue growth Assist in the hiring process of new team members and train them Contribute to the development of the knowledge and capability of the department, team, colleagues in industry, and technology advancements. Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor Job requirements Role Requirements Knowledge, Skills and Abilities Solid understanding of data collection, annotation, and transcription activities, ideally in an AI setting Excellent leadership, interpersonal, and relationship-building skills Effective written and verbal communication skills Effective use of platforms/systems to plan, organize, and prioritize to ensure the successful completion of projects Established expertise in project management skills and methodologies Outstanding teamwork and collaboration skills Demonstrated exceptional analytical, critical-thinking, problem-solving and decision-making skills Established competency in the use of business applications and collaboration tools, including but not limited to the Microsoft suite of applications (Outlook, Excel, Word, PowerPoint, SharePoint, Teams) and Google Workspace suite of products Role Requirements – Education and/or Experience Minimum Bachelor’s degree or its equivalent 5+ years’ relevant project management experience or experience in other roles with similar responsibilities Experience managing AI Machine Learning data-related projects, including speech, text and computer vision data collection, data curation and annotation projects Demonstrated success in end-to-end management of projects (total project lifecycle) Experience with project financials including proposals, RFPs, RFQs, MSAs, budgets, GM, quotes and SOWs Experience working with a high-performance, collaborative, and constructive peer group Ability to apply technology in solving business problems Experience managing information technology, data management, or similar technical projects AI industry experience Established expertise in applying PMI/PMP management principles, methods, and standards Business English language proficiency Preferred Role Requirements PMP or equivalent certification Experience working with support ticketing systems Experience managing projects with crowdsourcing and remote resourcing solutions Experience working in a multinational/multicultural virtual working environment Experience in working in a cross-functional/matrix organization Fluency in a language other than English language.

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