Program Specialist

Allegis Group

1 - 3 years

2 - 5 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

US Healthcare International Voice Process Communication Skills Bpo Customer Service Insurance Problem Solving Voice Process Interpersonal Skills

Work Mode

Remote

Job Type

Full Time

Job Description

Role & responsibilities

Insurance Verification
: Confirming if a patient's prescribed medication is covered by their insurance.
Prior Authorizations:
Coordinating with insurance providers to obtain prior authorizations for specific medications.
Patient Assistance:
Helping patients navigate insurance complexities, including coordinating prior authorizations and investigating alternative coverage options.
Alternative Funding:
Investigating other funding sources for medications if insurance coverage is inadequate.
Product Coordination:
Liaising with distributors and manufacturers to request and track medications.
Prescription Management:
Coordinating prescription orders and transfers to specialty pharmacies.
Data Entry:
Documenting call information and patient data in tracking systems.
Communication:
Liaising with patients, healthcare providers, and pharmaceutical manufacturers.
Training:
Assisting in training new team members.

Preferred candidate profile

1 year minimum International Voice Process
Insurance benefits verification experience
Experience working remotely
Computer/technology experience
Strong communication skills

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