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3.0 - 7.0 years
0 Lacs
ahmedabad, gujarat
On-site
As an Assistant Manager Patient Support at Antardhwani, you will play a crucial role in enhancing the impact of the organization on individuals with rheumatic conditions, specifically Ankylosing Spondylitis (AS) and Rheumatoid Arthritis (RA). Antardhwani is a support group dedicated to promoting awareness and effective management of AS and RA by connecting patients, facilitating shared experiences, and providing expert care. Your responsibilities will include leading the planning and execution of patient education workshops, awareness campaigns, support group meetings, and health events. You will create and deliver content-rich programs to educate patients on managing their conditions, treatments, and overall well-being. Additionally, you will coordinate both in-person and virtual events to ensure smooth operations. Building and maintaining relationships with healthcare professionals, especially rheumatologists, will be a key aspect of your role. You will act as a liaison between the patient community and medical professionals, ensuring effective communication about patient needs. Collaborating with rheumatologists, you will develop patient-centric events such as webinars, expert Q&A sessions, and interactive discussions. You will also be responsible for fostering a sense of community among patients through peer-support groups, online forums, and local meet-ups. By actively listening to patient concerns, you will address issues and provide resources for mental and emotional well-being. As a representative of Antardhwani, you will advocate for the rights and needs of patients with rheumatic diseases at various medical conferences, health expos, and community outreach events. Monitoring and reporting on the effectiveness of events, programs, and outreach efforts will be part of your role. You will collect patient feedback and track community engagement metrics to continuously improve future initiatives. Providing progress reports to senior leadership and stakeholders will be essential to offer data-driven insights into patient needs and program impact. To qualify for this role, a degree in Healthcare Management, Public Health, Event Management, Social Work, or a related field is preferred. You should have at least 3 years of experience in patient advocacy, event management, healthcare support, or related fields. Experience working with rheumatic disease patients or in a healthcare setting is highly desirable. Joining Antardhwani will provide you with the opportunity to lead a high-impact program addressing India's mental health needs. You will work in a supportive, inclusive, and mission-driven environment with growth and learning opportunities within the mental health ecosystem. Additionally, you will receive a certificate of service and recommendation for contract or honorary positions.,
Posted 21 hours ago
1.0 - 5.0 years
0 Lacs
indore, madhya pradesh
On-site
You will be responsible for developing, implementing, and overseeing comprehensive training programs to ensure that our staff is equipped with the skills and knowledge needed to excel in their roles. This role is crucial in supporting the organization's goals and objectives. Your main responsibilities will include developing and designing training programs that align with the organization's objectives. You will incorporate effective instructional design principles to create engaging and impactful training content. It will be your responsibility to coordinate the training schedule, ensuring that all new staff commence training as per the schedule and monitor existing staff's participation in ongoing training. Your role will involve conducting thorough training needs assessments to identify skills and knowledge gaps among the staff. You will collaborate with stakeholders to understand specific training requirements and develop training modules that cater to diverse learning styles and needs. Utilizing various media and tools, you will create interactive and effective training materials. As a Trainer, you will create a comprehensive training calendar encompassing both in-person and online training sessions. You will select appropriate training methods such as workshops, seminars, e-learning, and hands-on sessions. Maintaining accurate training records for all staff and gathering feedback from trainees to continually improve training programs will also be part of your responsibilities. You will assess the impact and effectiveness of training on employee skills and performance and implement improvements based on assessment outcomes. It will be your duty to monitor the effectiveness of training programs and manuals and make necessary updates and adjustments to training materials as required. Additionally, you will monitor and ensure that all store staff maintain their SEED status and attend required Apple training sessions to stay updated on product knowledge. In addition to internal training, you will conduct training sessions for customers to enhance their product knowledge and user experience. You will also participate in store support and sales activities as per the schedule to stay connected with the store environment. This position is full-time and falls under the Service department. The job location is Indore, and the ideal candidate should have 1-5 years of experience, be a graduate, and possess a mid-senior level of seniority.,
Posted 5 days ago
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