14 Program Coordinator Jobs

Key Responsibilities: Job Description The Program Coordinator will join a team of professionals working in a fast paced, team environment. The Program Coordinator facilitates and manages various processes (client specific) within the contingent worker lifecycle from on boarding through off boarding. The Program Coordinator also provides first level customer support to Hiring Managers and suppliers. Responsibilities Assist Hiring managers, Programme Specialists and suppliers with tasks including: interview scheduling, onboarding, worker assignment management, time and expense management and off boarding Document all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction Maintain and update worker assignments to reflect appropriate changes Provide constant communication to clients, suppliers, contingent workers and other partners via email and phone Conduct research and analysis to resolve client s or supplier inquiries as needed Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time

The Senior Program Coordinator is responsible for building and maintaining relationships with Hiring Managers and Supplier Partners, whilst managing the full lifecycle of the requisition process including requisition intake, shortlisting, requisition management, and reporting. The Senior Program Coordinator acts as a talent advisor and business partner to support the client through the requisition fulfillment process, ensuring quality talent is acquired promptly. Responsibilities Assist hiring managers during all stages of the contract labor acquisition process including requisition intake and candidate shortlisting. Demonstrate recruitment expertise by preparing insightful questions appropriate for the position before conducting req intake sessions with hiring managers to gather detailed job descriptions to distribute to the supply base. Document req intake conversations in the appropriate database (VMS: Beeline) Utilize reports to manage open requirements to advise managers on the status of requirements and monitor supplier sourcing strategies to ensure timely response Discuss with the Hiring Manager to set/manage expectations, timeframes, feedback, roles, and responsibilities of everyone involved in the requisition fulfillment process. Coach, manage, and oversee the performance of participating staffing suppliers. Document all client/supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in the appropriate system/tool Monitor?performance against contract SLAs, requisition aging, invoicing, time and expense entry, and vendor compliance tracking. Maintain and update monthly activity and performance reports. Provide constant interaction via face-to-face, email, and phone with clients, staffing vendors, and other partners. Qualifications Excellent analytical and problem-solving skills. Excellent documentation and follow-up skills Strong determination to impact performance Time Management, self-motivated and perseverance Excellent customer service skills Excellent verbal and written communication skills At least1 or more years of staffing and/or MSP experience Bachelor's Degree MS Office/Tools- advanced skills Must be amenable to nightshift schedule and hybrid work arrangement (office is based in Ortigas area)

Program Coordinator and Relationship Lead Job Description 18483 About Pearson: We are the world learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. About the Position: The Program Coordinator / Candidate Relations Coordinator is responsible for providing excellent customer service and promoting client programs by answering incoming calls from clients, candidates and test site administrators. They are also responsible for assisting with the operational aspects of client testing programs and handle escalated service-related issues. Key Responsibilities: Level 3 Escalation calls. Directly liaising with the US (United States) and EMEA (Europe, Middle East and Africa) lines of business. Ensure candidate results are sent to clients in a timely manner. Prepare client reports. Act as an escalation point for service-related problems. Promote client programs and products. Determine additional opportunities and possible operational trouble areas. Input accurate customer information into the database. Assist in training and monitoring call centre agents to ensure quality of service. Maintaining the SLA for different LOB. Reports.

Outreach & Facilitation: Lead outreach efforts for the LifeSKills360 Program and facilitate life skills for young people. Program Support: Assist with program activities and ensure smooth execution of organizational initiatives. Impact Data Collection: Gather and report on impact metrics and outcomes from the program. Partnership Development: Build and manage partnerships with organizations, leading to collaboration opportunities.. Cross-Department Coordination: Collaborate with operations and finance teams to meet program needs. Organizational Policy development: Uphold Dream a Dream s values of equity, inclusion, and dignity, and ensure compliance with organisational policies (People s Philosophy, Safeguarding, POSH, etc.). Roles and Responsibilities: Facilitation Facilitating workshops and sessions in an engaging format Foundational facilitation skills: energisers, warm up, exercises, warm up, mindfulness, and other innovative techniques that suits the needs of the group. Using arts, play, and technology as a medium to facilitate interventions, like theatre, drawing, songs, music, football, and other engaging activities. Practice Strength-based facilitation. Execute structured sessions based on the standard curriculum. Able to establish their credibility as a facilitator. Able to articulate real stories e.g.: personal stories, young people stories etc. to engage the group. Engage body, mind, and emotions in facilitation. Provide clear and concise instructions. Understand and work with group dynamics. Practice Validation during delivery (Listening, Reflection, Wheel of experience, Normalise In terms of Past and Present and Honest response) Ability to give and receive feedback in; connect-disconnect-connect style. Design Able to design a minimum of 2-day workshops using the Arc of Transformation. Able to design activities using the IEOM (Intention, Essential, Obstacles and Magic) Principles. Training Train other facilitators / stakeholders on the impact of adversity on child development (Reference: Dream a Dream Mentoring Program). Train facilitators / stakeholders on basics of 3 P s. e.g.: Strength-based facilitation, IPC, giving and receiving feedback, Wise Why s etc.

Program Coordinator and Relationship Lead Job Description 18483 About Pearson: We are the world learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. About the Position: The Program Coordinator / Candidate Relations Coordinator is responsible for providing excellent customer service and promoting client programs by answering incoming calls from clients, candidates and test site administrators. They are also responsible for assisting with the operational aspects of client testing programs and handle escalated service-related issues. Key Responsibilities:* Level 3 Escalation calls.* Directly liaising with the US (United States) and EMEA (Europe, Middle East and Africa) lines of business.* Ensure candidate results are sent to clients in a timely manner.* Prepare client reports.* Act as an escalation point for service-related problems.* Promote client programs and products.* Determine additional opportunities and possible operational trouble areas.* Input accurate customer information into the database.* Assist in training and monitoring call centre agents to ensure quality of service.* Maintaining the SLA for different LOB.* Reports.* Client Management* Events handling* People Management (In Manager Absence)1142924Job: Customer SuccessJob Family: GO\\_TO\\_MARKET

We are the world learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.The Program Coordinator is responsible for providing excellent customer service and promoting client programs by answering incoming calls from clients, candidates, and test site administrators. They are also responsible for assisting with the operational aspects of client testing programs and handling escalated service-related issues.Primary Responsibilities* Level 2 Escalation calls* Directly liaising with the US (United States), EMEA (Europe, Middle East, and Africa,) and APAC (Asia Pacific) lines of business* Act as an escalation point for service-related problems* Promote client programs and products* Input accurate customer information into the database* Assist in training and monitoring call center agents to ensure quality of service* Maintaining the SLA for different LOBsQualifications/Education and Experience:* Required Education- Bachelor degree* 3-5 years of experience in a similar/related position* Confident and fluid communicator* High levels of customer service skills* Previously operated in a Level 2 support role* Previous subject matter expert knowledge* Familiar and comfortable working in a busy corporate environment/shifts (24\\*7)* Experience in providing application support* Familiar with MS OfficeDesired Candidate Profile:* Excellent oral and written communication skills* Great attention to detail* Problem-solving skills* Strong organizing and time management skills* Customer service skills* Effective teamwork skillsNote - No disciplinary action in the last one year.1142924Job: Customer SuccessJob Family: GO\\_TO\\_MARKET

Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leader in developing and delivering high-stakes exams via the worlds most comprehensive network of nearly 20,000 test centers in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies. Pearson VUE is regularly featured on the Forbes list of Best Employers and we are recognized in the Best Employers. We are proud to offer an exceptional environment to develop your professional career and we are now hiring for a Customer Relations Program Coordinator to join our successful team in Bloomington West, Minnesota. Pearson VUE is a business of Pearson, the worlds leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). At Pearson VUE we offer truly global career opportunities and we have ambitious plans for the future! We are proud to offer our people many exciting career development opportunities, incentives, rewards and a competitive benefits package. When you join us as Customer Relations Program Coordinator, you can look forward to working with many talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey. This is a truly exciting vacancy as you\u2019ll be responsible for taking on many different types of interest from internal stakeholders relating to customers\u2019 experience as a candidate taking one of our assessments/exams. Customer enquiries can come through our Customer Service team, through telephone calls and emails and your role is to understand the enquiry, ask questions and collaborate with our varied departments to investigate what happened. You will use your Customer Relations skills to take ownership of the enquiry so that we can deliver a positive outcome and take care of each and every valued customer. This is a fantastic opportunity for you to gain experience working with our diverse internal professional teams and corporate functions and you\u2019ll have the opportunity to feedback, suggesting ways we can improve to avoid any customer issues from happening again. You may even have the chance to work with some of our Clients and help in some of our exciting projects! In this role you will work 5 days per week. So if you love delivering exceptional customer service and collaborating with professional co-workers, we would love to receive your application today! Our Successful Candidate This is a career-changing opportunity therefore we are looking for a passionate team-player with exceptional customer service skills. You should have excellent attention to detail and take pride in your professional communication ability, both verbal and written. You should have the curiosity and ability to investigate and seek out answers to questions over multiple technological platforms. We require a high school diploma or equivalent level qualifications as a minimum. Bachelors Degree, or equivalent work experience is preferred. Experience training, teaching, or coaching is desired. Time management skills and the ability to prioritize and multitask is necessary. PRIMARY RESPONSIBILITIES Program and Client Service Follow through with incidents, reports, and projects Receive and respond to client queries Ensure candidate results are sent to clients in accordance with KPIs Act as an escalation point for service related issues Promote client programs and products Identify opportunities for improvement and efficiencies. Call Center Support Respond and resolve customer queries Input accurate customer information into the database Provide performance feedback as required Education and Experience: Minimum High School Diploma or Equivalent Bachelor Degree preferred or equivalent work experience Experience training, teaching, or coaching 3years customer service experience preferred Skills, Knowledge, and Abilities: Excellent oral and written communication skills Familiar with various training tools and models; understanding of learning styles preferred Proficiency in Microsoft Office Suite (Access, Excel, Word, etc.) Effective problem-solving skills Conflict management skills Strong organization skills Interpersonal savvy and ability to influence and relate to others Time management skills Ability to deal with ambiguity and overcome objections Quickly and effectively adapt to changes Must be patient, positive, and professional Strong customer service skills Coaching skills preferred Strong attention to detail Ability to set and meet goals 1142924 Job: Customer Success Job Family: CUSTOMER SERVICE

Coordinate between Mentors, Mentees their Parents, and NGO partners to ensure that mentoring sessions take place smoothly Developing implementing intervention strategies to build capacity and ensure knowledge enhancement among Mentors, Mentees and other stakeholders Ensuring program objectives are attained during the course of mentoring Monitor and evaluate effectiveness of the mentoring program Maintain records and create a database for analysis of the program Work Experience: 2-6 years in either Social or Corporate Sector, CSR, Education, Training, Team lead, Program Coordination, Operations Management. Salary: 4.20 lakhs p.a. to 5.40 lakhs p.a.

Role Coordinate between Mentors, Mentees their Parents, and NGO partners to ensure that mentoring sessions take place smoothly Developing implementing intervention strategies to build capacity and ensure knowledge enhancement among Mentors, Mentees and other stakeholders Ensuring program objectives are attained during the course of mentoring Monitor and evaluate effectiveness of the mentoring program Maintain records and create a database for analysis of the program Work Experience: 3-8 years in either Social or Corporate Sector, CSR, Education, Training, Team lead, Program Coordination, Operations Management

As the Associate - Program Coordinator for the Online Program at IIDE, you will play a crucial role in delivering an exceptional experience to students. This includes managing virtual classrooms, coordinating with trainers and students, ensuring proper utilization of the Learning Management System (LMS), and overseeing various administrative and operational tasks. You will also analyze and improve student satisfaction and loyalty through CSAT and NPS monitoring. What Youll Do Classroom Setup and Management Coordinate and set up online and hybrid classrooms to ensure seamless sessions. Manage trainer schedules using Google calendars to optimize availability and coordination. LMS and Reporting Oversee the Learning Management System (LMS) to ensure its effective utilization by trainers and students. Generate, analyze, and present reports on course progress and other key metrics to management. Student Orientation and Coordination Conduct virtual orientation sessions to familiarize students with the program, LMS, and support tools. Serve as the primary point of contact for students, resolving queries via CRM, calls, emails, and WhatsApp. Industry Engagement Coordinate with industry professionals for guest sessions, enhancing the learning experience. Act as a support liaison for trainers, addressing any program-related concerns. Course Monitoring Track and ensure course progress aligns with predefined schedules and quality benchmarks. Communicate updates about schedules, deadlines, and program details effectively to trainers and students. CSAT and NPS Monitoring Measure and improve CSAT (Customer Satisfaction Score) by analyzing feedback and addressing improvement areas. Track NPS (Net Promoter Score) to enhance program satisfaction and identify factors influencing student referrals. SOP Compliance and Moderation Ensure all program activities align with predefined Standard Operating Procedures (SOPs). Assist in the moderation of final course results and oversee the generation of marksheets. Data Management Follow up on the NSDC portal for accurate data uploads and certificate generation. Analyze and compile feedback and statistical data, presenting detailed reports weekly and monthly. Who You Are Must-Have Minimum 2 years of experience in program coordination, student operations, or a related role. Excellent communication skills, both written and spoken (English). Proficiency in Google Workspace (Sheets, Docs, GDS, etc.). Knowledge of tools like WhatsApp Messenger, Zoom, and email automation tools (GMass, Mail Merge, or MailChimp) is a plus. Proficient LinkedIn user for professional outreach. Qualification Graduation/Postgraduate degree in any stream. Strong written and verbal communication skills in English. Should Have Experience in student coordination or educational operations is desirable. Nice to Have Additional experiences or skills in educational management or operations. Certifications or training that could enhance performance in the role.

Brief on the Organization: Project Brief: The project is related to the establishment of a partnership hub at the India level to engage with partners in India and to interact with partners in Denmark and Kenya. The vision of the Partnership Hub for India is to create a centralized platform for internal collaboration and coordination and external communication and dissemination across relevant partners and networks that drives coordination, collaboration, and knowledge sharing among partner institutions across India and beyond for the education of health professionals. The Hub will act as a core anchor for strengthening partnerships, enhancing synergies, and supporting programmatic success through organized workshops, symposiums, and collaborative initiatives. Engaging with the broader academic community and external stakeholders to promote continuous learning, innovation, and the dissemination of impactful strategies. Ultimately, the PEP Partnership Hub for India aims to amplify the project s mission by scaling successful models, documenting achievements, and ensuring sustainable improvements in program implementation within India and other regions. Deliverables: Assist in the implementation and coordination of project activities related to outcome harvesting and Monitoring, Evaluation, and Learning (MEL), under the guidance of project PI Identify and foster continuous learning opportunities for Partnership Hub staff and PEP India partners Act as a liaison with PEP partners, collecting, validating, and analyzing data related to outcome harvesting. Synthesize data to map common themes and patterns, providing actionable insights and recommendations to inform program strategy. Develop and maintain a repository of documented outcomes, lessons learned, and data-driven stories that inform organizational learning. Support documentation related to MEL activities, including preparation of reports, case studies, and presentations. Facilitate workshops, meetings, and training sessions with partner institutions to strengthen the outcome harvesting processes and related activities. Assist in planning and conducting visits to partner sites for hands-on support, gather evidence, and foster collaborative engagement with local teams. Qualification: Essential: Master s degree in development/public health/social science, or related field. Experience: Essential: Minimum 2-3 years of work experience after masters Desirable: Networking and project delivery skills. Process to Apply: Interested and eligible candidates may send their updated CV to recruit@phfi.org and fill the application form https: / / forms.office.com / r / Qq1dmVNL6f . Please mention the exact Position Code ( PHFI-CNST-2558 ) in the email subject line . Only shortlisted candidates will be contacted for the interview. Last Date of Receipt of Applications: 15 June 2025. Remarks : Candidates are requested to refer PHFI website for position description & process for applying. Please note only those applications will be considered which are received as per instruction written on PHFI website. Candidates should have an excellent academic record, good communication skills, a commitment to high quality graduate / post-graduate education. Mere eligibility will not entitle any candidate for being called for interview. Persons employed in Government/Semi-Government Organization or Educational Institutions in India must apply through proper channel. PHFI reserves the right to fill or not to fill any or all available positions. The requirements of minimum qualification and/or experience may be relaxed in the case of candidates with outstanding credentials. No correspondence will be entertained from candidates regarding any delays, conduct & result of interview and reasons for not being called for interview. Please note that Consultancy Fee will commensurate with available skills and fitment of the incumbent as per the selection process. PHFI reserves the sole right to alter/modify/cancel the entire selection process or the position or the vacancy or to disqualify any candidature at any stage of the selection process . Women are encouraged to apply! Share Tweet Share on Facebook Share on LinkedIn Share on whatsapp Code: PHFI-CNST-2558 Location: Gurugram, Haryana Category: 1 year or co-terminus with the project, whichever is earlier Duration of Position: 01 year or co-terminus with the project, whichever is earlier Number of Positions: 1 Last Date: June 15, 2025 Search Jobs Qualification Under Graduate Post Graduate Doctorate Qualification Qualification Under Graduate Post Graduate Doctorate Experience 0-1 Yrs 2-4 Yrs 4-6 Yrs 6-8 Yrs Experience Experience 0-1 Yrs 2-4 Yrs 4-6 Yrs 6-8 Yrs

Job Description: Expert Facilitator Designation: Expert Facilitator Reporting: Center Head Qualifications: Degree in Early Childhood Education (NTT, Montessori, ECE, CIDTT trained) compulsory or bachelor s degree Experience Minimum 3 years of early years teaching experience Work Timings 8 30/9 am - 3 30/4pm (7 hours) We offer our team a stimulating, open, safe and supportive environment with access to the best educational practices, latest technological tools, continuous professional development and growth opportunities Our passionate faculty are reflective practitioners, lifelong learners and active participants of a global professional learning community We seek Expert Facilitator who: possess excellent English language skills - verbal and written Should speak grammatically correct language with proper diction, pronunciation and no MTI are excellent communicators are adaptive have ownership embrace diversity and inclusion are community builders Key Responsibility and Accountability Curriculum Delivery The Head Teacher works with the Center Director and in collaboration with the Curriculum/Program Coordinator and other head teachers to implement planned lesson plans to support the holistic development for children aged 2 years to 6 years Supports the achievement of learning outcomes of all the learners in her care and supervision Instruct learners in a classroom setting according to the curriculum and learning domains Perform formative and summative assessments and contribute to the development of assessment strategies and arrangements for the key learning areas Highlight any developmental delays and adopt the inclusive practices to support each and every child in their learning journey in consultation with the PLs/PCs and the CD Brings in innovative methodologies, new insights and practices in lesson plan delivery facilitating improvement in the learning process Share timely feedback with the PLs/PCs on the curriculum design if changes needed, appropriateness, relatability to the learner to ensure that the curriculum is contemporary at all the times Ensure the classroom is well maintained, visually appealing to the learners and aligned with the theme of the month Develop a life-long love and appreciation for learning in early years Team Work Work collaboratively with all the stakeholders in the development and enhancement of curriculum, pedagogy, and teaching and learning and over all service delivery Work closely with the curriculum coordinator and centre team for events, curriculum planning and other curriculum activities pertaining to the respective program Carry out any other duties as assigned by the Preschool Principal/the Head of School/centre Mentors the fellow teachers (if assigned as a Buddy) for the newly joined facilitators Mentor, collaborate and work in tandem with the care giving staff in the classroom Enable them to contribute to the learning process of all the learners Demonstrates creativity, initiative, collaboration and resourcefulness in supporting the teams and CD in achieving the overall centre goals Communicate timely with the manager on anything that requires immediate attention Works effectively both as a team member and independently Health & Safety Establish and ensure positive and safe physical and emotional climate in classroom and at the centre Ensure child development, safety, and wellness by contributing to and following all the policies, procedures and guidelines Ensure that the classroom environment both emotional and physical is always conducive to the overall development of the learners in the classroom Parent Connect Works in partnership with parents to enhance the learner s potential Interact with parents to discuss child s progress and other needs during PTCs and on need basis Ensure the weekly, monthly, quarterly and annual child s learning samples are shared as per the plan Handle parent communication on an ongoing basis wrt learning and care of the child Address escalations along with the CD wrt any incident happened in the class Professional & Personal Development Ensure mandatory participation in skill enhancement, workshops and trainings in line with global practices Work towards acquiring current best practices in pedagogy and innovation Keep herself updated with the changes in the syllabus, NEP requirements, admission/entry requirements of big school (for grade 1) etc along with the global practices Classroom Code of Conduct Respect the right and dignity of every team member Be social and humane, rationale and democratic in all professional conversations and interactions Strive to soothe any concern, apprehension, expectation mismatch brewing up immediately Create undiluted fun moments sensitively never blurring the lines of professional decorum Lead by example, help, support wherever required as everyone has a bad day and a situation unique to each Enthusiastic, takes initiative and displays ownership Ability to manage time, resources and stress effectively Serve as a role model to children and staff in terms of punctuality, respect, and responsibility Acting as a guide to colleagues in times of doubt and helping them take appropriate decisions and actions Adhere to grooming standards Qualifications and experience required: Demonstrated knowledge of current best practices in pedagogy and innovation Successful teaching experience Recent training and/or experience in the current curriculum Experience as a Teacher in early years education Excellent written and verbal communication skills (English language proficiency) Ability to communicate effectively with students, parents, teachers and others Relevant university credentials in an academic field Secondary license or certification for teaching the subject would be an added plus Work experience with other cultures and nationalities Ability to differentiate instruction for all learners Ability to participate in and establish collaborative structures Proven ability to develop successful academic programs Willingness to moderate assignments at all levels to ensure collective understanding of achievement Willingness to reinforce mission and core values of the organisation Ability to use learning data to explore and improve teaching and learning practices Ability to engage students in learning activities using a variety of current technologies and online platforms Additional Skills Basic Computer skills including MS Office suite of MS Word, MS Excel, MS PowerPoin

Job Description: Expert Facilitator Designation: Expert Facilitator Reporting: Center Head Qualifications: Degree in Early Childhood Education (NTT, Montessori, ECE, CIDTT trained) compulsory or bachelor s degree Experience Minimum 3 years of early years teaching experience Work Timings 8.30/9 am - 3.30/4pm (7 hours) We offer our team a stimulating, open, safe and supportive environment with access to the best educational practices, latest technological tools, continuous professional development and growth opportunities. Our passionate faculty are reflective practitioners, lifelong learners and active participants of a global professional learning community. We seek Expert Facilitator who: possess excellent English language skills - verbal and written. Should speak grammatically correct language with proper diction, pronunciation and no MTI. are excellent communicators are adaptive have ownership embrace diversity and inclusion are community builders Key Responsibility and Accountability Curriculum Delivery The Head Teacher works with the Center Director and in collaboration with the Curriculum/Program Coordinator and other head teachers to implement planned lesson plans to support the holistic development for children aged 2 years to 6 years Supports the achievement of learning outcomes of all the learners in her care and supervision. Instruct learners in a classroom setting according to the curriculum and learning domains. Perform formative and summative assessments and contribute to the development of assessment strategies and arrangements for the key learning areas. Highlight any developmental delays and adopt the inclusive practices to support each and every child in their learning journey in consultation with the PLs/PCs and the CD Brings in innovative methodologies, new insights and practices in lesson plan delivery facilitating improvement in the learning process. Share timely feedback with the PLs/PCs on the curriculum design if changes needed, appropriateness, relatability to the learner to ensure that the curriculum is contemporary at all the times Ensure the classroom is well maintained, visually appealing to the learners and aligned with the theme of the month Develop a life-long love and appreciation for learning in early years. Team Work Work collaboratively with all the stakeholders in the development and enhancement of curriculum, pedagogy, and teaching and learning and over all service delivery. Work closely with the curriculum coordinator and centre team for events, curriculum planning and other curriculum activities pertaining to the respective program Carry out any other duties as assigned by the Preschool Principal/the Head of School/centre. Mentors the fellow teachers (if assigned as a Buddy) for the newly joined facilitators Mentor, collaborate and work in tandem with the care giving staff in the classroom. Enable them to contribute to the learning process of all the learners Demonstrates creativity, initiative, collaboration and resourcefulness in supporting the teams and CD in achieving the overall centre goals Communicate timely with the manager on anything that requires immediate attention. Works effectively both as a team member and independently. Health & Safety Establish and ensure positive and safe physical and emotional climate in classroom and at the centre. Ensure child development, safety, and wellness by contributing to and following all the policies, procedures and guidelines. Ensure that the classroom environment both emotional and physical is always conducive to the overall development of the learners in the classroom. Parent Connect Works in partnership with parents to enhance the learner s potential Interact with parents to discuss child s progress and other needs during PTCs and on need basis. Ensure the weekly, monthly, quarterly and annual child s learning samples are shared as per the plan Handle parent communication on an ongoing basis wrt learning and care of the child Address escalations along with the CD wrt any incident happened in the class Professional & Personal Development Ensure mandatory participation in skill enhancement, workshops and trainings in line with global practices. Work towards acquiring current best practices in pedagogy and innovation. Keep herself updated with the changes in the syllabus, NEP requirements, admission/entry requirements of big school (for grade 1) etc. along with the global practices Classroom Code of Conduct Respect the right and dignity of every team member. Be social and humane, rationale and democratic in all professional conversations and interactions Strive to soothe any concern, apprehension, expectation mismatch brewing up immediately. Create undiluted fun moments sensitively never blurring the lines of professional decorum. Lead by example, help, support wherever required as everyone has a bad day and a situation unique to each. Enthusiastic, takes initiative and displays ownership Ability to manage time, resources and stress effectively Serve as a role model to children and staff in terms of punctuality, respect, and responsibility Acting as a guide to colleagues in times of doubt and helping them take appropriate decisions and actions Adhere to grooming standards Qualifications and experience required: Demonstrated knowledge of current best practices in pedagogy and innovation. Successful teaching experience. Recent training and/or experience in the current curriculum. Experience as a Teacher in early years education. Excellent written and verbal communication skills (English language proficiency) Ability to communicate effectively with students, parents, teachers and others. Relevant university credentials in an academic field. Secondary license or certification for teaching the subject would be an added plus. Work experience with other cultures and nationalities. Ability to differentiate instruction for all learners. Ability to participate in and establish collaborative structures. Proven ability to develop successful academic programs. Willingness to moderate assignments at all levels to ensure collective understanding of achievement. Willingness to reinforce mission and core values of the organisation. Ability to use learning data to explore and improve teaching and learning practices. Ability to engage students in learning activities using a variety of current technologies and online platforms. Additional Skills Basic Computer skills including MS Office suite of MS Word, MS Excel, MS PowerPoin

Role: Achievement of program deliverables and key result areas on different components of child health and nutrition, maternal and newborn health, family planning and prevention of violence against women and children. Educational Requirement: Minimum graduate (BSW/ MSW preferred) Experience: At least five years work experience in health sector Location: Kurla / Wadala Reports to: Program Coordinator Apply: Applications are to be sent via email to belinda.menezes@snehamumbai.org with the Subject line: Program Officer- MCH Date Of publishing: 13 May 2025 DUTIES & RESPONSIBILITIES CORE RESPONSIBILITIES: TEAM RELATED Planning and implementing project activities in coordination with Program Coordinator (PC), field team and other program teams of SNEHA. Capacity building of volunteers and gat members to take ownership for community engagement and development on MCH identification and refrral Need based training and capacity building of the team. Responsible for MCH related (maternal and newborn health) counselling to survivors of violence against women and children. Ensure the survivors get registered with Health post to avail the services & benefits Ensure the survivors get connected with Asha workers & ICDS Teachers in the community Identify high risk pregnancy and refer them to the higher facility for the further treatment Identify reluctant cases of institutional delivery and Immunization of children. Visit those cases and motivate them for institutional delivery and immunization. Liaoning with government systems like - ICDS, Health Post, Hospitals/SNEHA Women s OPDs and BMC department as per the need for improved health care services by bridging the gap between community and systems. Conduct monthly meetings with Health post staff to discuss MCH work done in the community along with the Asha worker. Coordination with other NGO s having field presence in the community and other stakeholder to create a Building and sustaining effective rapport with different stakeholders including health facilities staff, ICDS, Appropriate and timely documentation of all meetings, events, activities and innovations of the center. To improve primary and secondary outcome indicators of the program. Deliver other program related administrative functions and implementing event Ensuring budget utilization as per the plan and submission of account related documents on time. Trouble shooting at the facility level and community level Based on the program requirement other task can be added Hindi- and Marathi speaking skills are necessary. Effective Communication, personal and interpersonal skills MS Office skills are necessary. Good Documentation and reporting skills Familiarity and some knowledge and exposure of the government systems and information on the various Strong strategic skills understanding the project, making complex decisions, and innovation Negotiation skills BEHAVIOURAL COMPETENCIES Getting organized and ensuring results within timelines Effective delegation setting clear expectations, tracking progress and communicating Prior experience in working with survivors of gender-based violence is desirable. Come and be a catalyst for innovation and positive change apply today to shape the future with us!