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5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
Experion PKS : EPKS System side C200, C300 Hardware EPKS Network Design & Configuration EPKS Process Control Application EPKS SCADA/3rd Party Interface; Modbus/OPC HMI Web Graphics Others : TPS system skills, E-product migration skills Good Understanding of Networking Concepts, Virtualization Domain Knowledge MS Office Technical Qualifications: Knowledge of Honeywell EPKS Architecture. Strong knowledge on Experion PKS systems (C200, C300) TDC3000 and Experion PKS Interfaces knowledge Behavioral Qualifications: Quick to learn new technologies skills. Good communication skills. Other Qualifications: BE (Instrumentation / Electronic / Electrical) Process Automation Experience (5 to 7 years) Honeywell System experience (EPKS OR TDC3000) - Min. 6 - 10 years Technical Qualifications: Knowledge of Honeywell EPKS Architecture. Strong knowledge on Experion PKS systems (C200, C300) TDC3000 and Experion PKS Interfaces knowledge Behavioral Qualifications: Quick to learn new technologies skills. Good communication skills. Other Qualifications: BE (Instrumentation / Electronic / Electrical) Process Automation Experience (5 to 7 years) Honeywell System experience (EPKS OR TDC3000) - Min. 6 - 10 years Core Activities: Should be able to Independently carry out Control system Hardware and Software Detail Design, Engineering, Application Development, Testing, Integration of Hardware , FAT with customer , Site Commissioning, system Cut-overs, Loop Checking Should be able to develop documentation - FDS DDS other procedures Should be able to develop Typicals / Templates for Complex Loops Should be able to read, Understand P&IDs, Control Narratives, Logic diagrams, etc. Should have system migration experience. Able to collect Existing system backup and analyze existing site philosophies to be followed for Expansion project and upgrade project Ensure work in compliance with quality / safety procedures. Identify possible improvement opportunities and manage their implementation Also provides troubleshooting, maintenance, Site commissioning support, and corrective actions for existing hardware products ON process migration for EPKS systems. E-Product migration and installations. Core Activities: Should be able to Independently carry out Control system Hardware and Software Detail Design, Engineering, Application Development, Testing, Integration of Hardware , FAT with customer , Site Commissioning, system Cut-overs, Loop Checking Should be able to develop documentation - FDS DDS other procedures Should be able to develop Typicals / Templates for Complex Loops Should be able to read, Understand P&IDs, Control Narratives, Logic diagrams, etc. Should have system migration experience. Able to collect Existing system backup and analyze existing site philosophies to be followed for Expansion project and upgrade project Ensure work in compliance with quality / safety procedures. Identify possible improvement opportunities and manage their implementation Also provides troubleshooting, maintenance, Site commissioning support, and corrective actions for existing hardware products ON process migration for EPKS systems. E-Product migration and installations.
Posted 3 days ago
4.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Monitor and manage Production/Test LPARs. Provide first-level break-fix support for mainframe infrastructure and components. Perform operational functions such as IPLs, SAD, and scheduled changes. Support HMC and hardware operations managed by customers or third parties. Monitor batch cycles (daily, weekly, monthly, quarterly, yearly) and report statistics. Ensure timely completion of batch cycles and investigate long-running or looping jobs. Participate in weekend activities and proactively identify and correct errors. Manage hardware and software issues, escalating to support teams as needed. Operate and manage scheduling tools like OPC, CA-7, and Control-M. Monitor online systems and escalate or resolve issues as required. Primary Skills Proficiency in scheduling tools: OPC, CA-7, Control-M Strong understanding of IPL processes, system startup/shutdown routines Experience with HMC and Console Operations Hands-on knowledge of CA-OPS/MVS Familiarity with operator and display commands Experience in Incident, Change, and Problem Management Secondary Skills Experience with SSM control for startup/shutdown process migration Ability to work independently during weekend and off-hour activities Strong analytical and troubleshooting skills Effective communication and documentation abilities
Posted 3 days ago
6.0 - 11.0 years
14 - 18 Lacs
Bengaluru
Work from Office
Chubb Fire & Security Group is looking for Manager Transition/Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.
Posted 4 days ago
5.0 - 10.0 years
6 - 9 Lacs
India, Bengaluru
Work from Office
Work with Us. Change the Word. At AECOM, we're deivering a better word. Whether improving your commute, keeping the ights on, providing access to cean water, or transforming skyines, our work heps peope and communities thrive. We are the word's trusted infrastructure consuting firm, partnering with cients to sove the word’s most compex chaenges and buid egacies for future generations. There has never been a better time to be at AECOM. With acceerating infrastructure investment wordwide, our services are in great demand. We invite you to bring your bod ideas and big dreams and become part of a goba team of over 50,000 panners, designers, engineers, scientists, digita innovators, program and construction managers and other professionas deivering projects that create a positive and tangibe impact around the word. We're one goba team driven by our common purpose to deiver a better word. Join us. This roe wi be responsibe for performing the end-to-end processes of biing which incudes invoice creation & credit note canceation servicing at east one or more region. Responsibiities & Duties Coaborate with interna/externa stakehoders to ensure invoices are submitted to the cients timey and accuratey. Distribute invoices to externa cients through various distribution patforms e.g. mai, emai, and cient porta upoads. Respond to inquiries and escaate issues and concerns to the Team Lead for timey resoution. Participate in governance meetings with Operations Team and/or cients. May perform other moderatey compex periodic and adhoc tasks as assigned by the Biing Team Leader or Biing Manager. Address critica issues and recommend resoutions to the Team Lead within the prescribed turn-around time. Propose aternatives in identified issues and assist in investigating and in resoving common and unusua issues. Perform transition-reated activities such as process training & desktop procedures creation. Contribute in various and simutaneous process improvement initiatives to streamine processes and improve customer experience. Participate in audit-reated activities. Support the Team Lead in report preparation by providing anaysis and recommendation within estabished guideines and procedures. Contribute speciaized expertise to different assigned projects and may provide key updates to Team Lead and Manager. Assist in process trainings and knowedge transfers for new hires and may perform peer reviews as needed. Perform various biing tasks in compiance with service eve agreement, process, poicies, and procedures. Manage compex biing transactions and perform quaity review of invoices. Monitor assigned projects and coaborate with Stakehoders to ensure invoices are submitted to the cients timey and accuratey. Assess identified issues and coate documentation to assist in investigating and in resoving common and recurring issues Maintain the SOP/DTP of current processes and incorporate documentation updates as required. Assist junior team members to address process reated concerns. Quaifications Bacheor’s degree in finance & accounting or any Business-reated course. 4-5 years of reevant professiona experience in Biing, Accounts Receivabe, or Order-to-Cash. Exceent communications skis in both written and spoken Engish. Intermediate to Advanced proficiency in MS Appications (Word, Exce, Outook, PowerPoint) and Adobe appication. Advanced knowedge and understanding of accounting standards and procedures and interna contros. Experience working with ERP, i.e. Orace Systems or SAP is preferred. Previous experience in process migration/transition is preferred. Experience working in Shared Services or BPO is preferred. Additiona Information Abiity to effectivey communicate and coaborate within a varied audience and interna and externa customers. (Communication) Abiity to maintain good customer reationship with the abiity to initiate ways to improve customer support customer experience (Customer Service) Abiity to be thorough and meticuous in competing assigned tasks and with the abiity to propose ways to prevent or eiminate errors, discrepancies & issues. (Attention to Detai) Abiity to identify and resove moderate and compex issues by appying best practices and technica expertise and may recommend soutions for unique scenarios. (Probem Soving) Abiity to work in fast-paced environment and maintain efficiency and productivity whie adjusting to changes in work structure, process, and requirements. (Adaptabiity)
Posted 4 days ago
9.0 - 14.0 years
18 - 27 Lacs
Noida, Hyderabad, Pune
Hybrid
Leading MNC for Transitions. Candidates with Min 3-4 years experience in Life and Annuity. BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Currently in Operations will not be eligible. Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.
Posted 4 days ago
10.0 - 18.0 years
17 - 30 Lacs
Bengaluru
Hybrid
All migrations / transitions at WNS is supported by a central transitions team. The principle role of this team is to manage, own and act as a custodian for all transitions that take place across the length and breadth of the organization for all geographies. Transitions commence once a new project has been signed-off and ends when all processes of that project have gone live, stabilized and all client deliverables, goals and metrics have been achieved. Additionally, this team is also responsible for creating customized solutions and pricing for RFP and deal pursuits. Key responsibilities: Lead large/multiple transitions of clients processes Thorough project planning and reporting to clients, internal stakeholders and transition leaders Thorough and proactive project review Risk, Issue, escalation and milestone management Identify areas for efficiency improvement and implementing the same Build close rapport with key internal stakeholders and clients Manage project escalations and conflicts in projects Mentor and coach direct reports to aid in their development Strong focus on positive transition outcomes: Project Financials (people, technology, infrastructure, etc.) - balance risks with speed of execution Customer Experience understand client needs, wants and expectations and manage them effectively Metrics Delivery Setup metric deliverables and reporting effectively to ensure visibility and achievement of goals from day 1 of go-live Required to lead multiple initiatives / projects concurrently (where applicable) Compliance and continuous improvement to the WNS Transition Methodology Design transition solution for new opportunities (RFI/RFP) Respond to RFI/ RFPs along with the solutions team Able to take on additional responsibilities in the transition function (e.g. capability building) Qualifications and skills: Excellent project management skills applied to wide range and number of project types, complexities, domains and geographies Self-starter, independent, initiator, strong organizational, presentation, interpersonal and consultative skills is a must Strong CRM skills Deep understanding of the different aspects of BPO business QA, MIS, SLA, Base-lining, etc. PMP or other project management certification is a plus Knowledge and/or experience or certifications in Six Sigma or Green belt / black belt is a plus Supplemental: Maintaining an established work schedule and strong work ethic Very strong analytical, planning, organizational, and time management skills Strong research skills including gathering and analyzing data from multiple sources Effective reporting and documentation skills Ability to maintain discretion and confidentiality Working in a cross-functional team and environment Financial acumen Interpreting and applying rules, regulations, policies, and procedures Technology and system orientation Effectively using interpersonal and communications skills including tact and diplomacy to network with entire organization and get things done by building bridges Effectively using organizational and planning skills with attention to detail and follow through Competencies/ Skill set: BFSI Transitions experience is mandate | E2E Transitions Demonstrated hands on experience in driving in successfully leading large multi-dimensional transitions At least 10 years of intense customer facing roles Managed / liaised with IT Projects teams to deliver the technology and enabling tool as part of transition project deliverable Individual Contributor Role Hybrid 3 days a week, however basis need should be flexible with 100% WFO Work Location : Bangalore
Posted 5 days ago
9.0 - 14.0 years
18 - 27 Lacs
Noida, Gurugram, Delhi / NCR
Hybrid
Candidates with Min 3-4 years experience in F & A BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Current experience should be end to end transitions. Email resume-ranju.t@consultingaxis.com Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.
Posted 6 days ago
9.0 - 14.0 years
30 - 40 Lacs
Noida, Gurugram, Delhi / NCR
Hybrid
Leading MNC for Sr AVP Transitions F & A For Noida. Hiring for Insurance/ Emerging F&A 12+ years of experience, most of which should be in BPO environment 5+ years of core Project Management/ Solutioning experience Required Candidate profile Should have Program Management experience of a small to medium size engagements Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.
Posted 6 days ago
15.0 - 24.0 years
17 - 32 Lacs
Gurugram
Work from Office
Job Description Senior Manager - Transitions __________________________________ About JLL: We're JLL leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together. If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table! __________________________________ Senior Transition Manager (GTS) What this Job Involves: Deliver Transitions Programme - . Pre Planning & Solutioning - Support Transformation Program Director teams during the investigation & Pre-Planning stage by providing information regarding the value of , development of transition timelines, budgets, resource requirements, and other applicable costs. . Transition Execution -Single handedly Manage the end to end execution of large deals spread across geographies . Due Diligence Planning and Reporting exposure , Knowledge Transfer planning and delivery , Ramp Up Planning and deployment experience . Governance - Set up / establish Governance framework for large complex programmers and ensure the overall programme is integrated across other JLL work streams . Project Risks - Give clear assessment of the movement, progress, delays, issues, risks of projects in relations to cost and expenses . Financials - Responsible for managing & controlling deals financials - Knowledge of Business Case creation and updating on a regular basis . Stabilization - Helps stabilize operations post-go-live Stakeholder Management . Client & Stakeholder Relationship - Manages overall internal/external client relationships during various stages of the transition/mobilization effort . Change & Risk management -Work closely with internal / client teams to drive/support in change management & monitor the transition risks. Expectation: Core Capabilities and Governance . Develops the communication strategy and communication plan for global/location/team specific initiatives to generate momentum, raise awareness and influence behaviors across the organization . Develops & maintain domain specific credentials, Client Visit Decks, Case Studies & Transition Methodology . Interaction with client and client teams, Set up governance for regular review etc. Leadership skills . Influence and maintain positive and healthy working relationship with support functions, Service delivery and senior Leadership, securing collaborative support in the execution of role responsibilities. . Manages and counsel teams to excel in their roles. . Client & Contract management . Effectively collaborate with functional teams like HR, Recruitment, IT, Training etc. Program Management: . Seamless transition with no noise while adhering to speed, cost and quality . Use and integrate the mandatory JLL Location Strategy & Transitions methodlogy in the projects Sounds like you ? To apply you need to be? Professional Skill Requirements: . Single Contributor - IC role. . An effective communicator with excellent relationship building, Negotiation & interpersonal skills. . Versatility, High level of professionalism and confidence . Comfortable interacting with senior executives within both JLL and the client (where applicable, will be limited) . Strong leadership skills and the ability to effectively and efficiently manage others . Expertise in managing budget & deals financials . Highly flexible, adaptable and creative . Ability to drive change . Entrepreneurial Skills . Strong analytical, problem solving abilities & complexity management Technical skills: . MS Project: Hands-on experience in creating and maintaining project plans. Report out using basic MS Project options . MS Visio: Create and maintain process maps . MS Excel: Create and manage detailed project plan with specific tollgates, milestones, planned/actual start and closure date, responsibility and completion status . MS Power point: Governance meetings to provide the updates based on the expectations from the target audience Basic Qualifications: . Should have approximately 16+ years of overall work experience with Travel Requirement: . Moderate to extensive as required Work Shift: . Open to work in flexible working shifts as per the location or project requirement
Posted 1 week ago
7.0 - 12.0 years
13 - 15 Lacs
Pune, Chennai
Work from Office
Manage and lead assigned transition projects, Ensure customer satisfaction and drive stabilization of transitioned operations Act as the primary escalation point for clients and internal stakeholders regarding decisions, updates, and actions.
Posted 1 week ago
5.0 - 7.0 years
8 - 10 Lacs
Pune
Work from Office
About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Job Title: Transition Analyst Location: Pune Experience Required: Bachelor’s degree is required. Minimum 6 to 8 years of total work experience. Minimum 1 to 2 years of relevant experience in Project/Program Management or Support roles. Technical & Functional Expertise: Technical: Proficiency in MS Office products including Office 365, Project Online, SharePoint, Power BI, and other analytics tools. Strong understanding of process workflow design, data architecture, and related tools. Functional: Strong business acumen and functional understanding. Experience in planning and monitoring for program workstreams, project deliverables, and reporting. Ability to handle transition-related documentation, administrative tasks, risk management, due diligence, and stakeholder coordination. Key Responsibilities: Support planning and execution of program and transition projects. Track deliverables, manage risks, and ensure timely reporting. Ensure compliance with GBS methodologies and toolkits. Manage travel and logistics for transition-related requirements. Coordinate with operational teams and business functions for successful transitions. Lead the documentation of SOPs and manage sign-off processes. Collaborate with various business units including Procurement, Finance, and IT. Support project reporting, dashboard preparation, and Power BI-based analytics. Handle highly confidential material with discretion and professionalism. Participate in customer-facing meetings and internal stakeholder communications. Facilitate workshops, team meetings, and process improvement initiatives. Key Challenges: Navigating fragmented systems and tools. Engaging a wide range of stakeholders across global functions. Managing services at a large scale with geographical and cultural diversity. Adapting to evolving digital technologies and technical tools. Ensuring alignment with global process design standards. Skills & Competencies: Core Skills: Project planning and reporting skills Workflow and process documentation Risk identification and mitigation Data visualization and reporting tools (especially Power BI) Soft Skills: Excellent multitasking and prioritization skills Strong interpersonal, presentation, and written communication skills Fluency in English (spoken and written) Knowledge of local regulations and compliance standards Familiarity with Pune’s local business environment Ability to work effectively in a regional service center ecosystem
Posted 1 week ago
7.0 - 12.0 years
15 - 20 Lacs
Pune
Work from Office
About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Job Title: PMO Transition Manager Location: Pune Educational Qualification: MBA from a recognized institute (preferred). Experience: Minimum of 8 years of total experience. At least 6 to 8 years of relevant experience in Transition/Program Management. Experience with corporate governance, legal entity transitions, or subsidiary setups is highly desirable. Essential Experience: Proven ability to manage multiple teams and complex project scopes. Experience with managing insourcing/out scoping transitions from third-party vendors. Strong background in stakeholder management across global and regional functions. Experience in working across virtual teams and geographies. Demonstrated success in fast-paced, delivery-oriented environments. Experience in business case creation, vendor management, and change control procedures. Key Responsibilities: Define scope, goals, and deliverables aligned with business objectives. Plan and lead transition activities including documentation, risk assessments, and readiness planning. Collaborate with leadership on recruitment, team setup, and resource alignment. Identify and mitigate risks and issues, escalating when necessary. Maintain governance standards and ensure accurate project reporting. Lead knowledge transfer and handover to ensure BAU (Business as Usual) is established. Communicate project status and progress clearly to all stakeholders. Ensure projects are delivered on time and within budget. Facilitate lessons learned and recommendations post-transition. Skills: Core Skills: Excellent knowledge of project lifecycle, transition methodologies, and tools. Strong communication, interpersonal, and stakeholder influence skills. Proficiency in MS Office applications (MS Project, PowerPoint, Excel, etc.). Analytical thinking, conflict resolution, and problem-solving ability. Soft Skills: Self-motivated with a proactive mindset. Ability to adapt to changing environments and handle ambiguity. Excellent time and priority management. Fluency in English; other regional languages are a plus. Knowledge of local regulations and compliance standards. Understanding of the Pune service center ecosystem and local business environment. Key Challenges: Managing highly diversified stakeholders. Working across geographies and business functions. Aligning transitions with standardized global process design. Ensuring cost-effective and timely transitions while maintaining quality.
Posted 1 week ago
6.0 - 8.0 years
6 - 11 Lacs
Bengaluru
Work from Office
This role will be responsible for performing the end-to-end processes of billing which includes invoice creation & credit note cancellation servicing at least one or more region. Responsibilities & Duties Role includes assisting Team Lead and supervising a team, resolving complex issues, and driving process improvements to enhance efficiency and accuracy The position acts as a critical support role to the Team Lead, ensuring adherence to internal controls and compliance with organizational policies. Performing end-to-end Billing activities and follow established policies, procedures, and management guidance. Manage the daily activities by ensuring timeliness and meeting all required SLA. Work closely with the team, team lead/manager and relevant offshore and onshore teams within O2C Tower in reaching goals and accomplishing the team vision. Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately. Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads. Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution. Participate in governance meetings with Operations Team and/or clients. Provide guidance and training to team members to improve productivity and performance Supervise the processing of various Billing types (T&M, Lumpsum, Percentage etc.). Review and resolve escalated issues related to billing with the Onshore team. Generate, review, and analyze weekly, and monthly revenue reports. Assist in month-end and year-end closing activities related to accounts receivable. Identify trends in discrepancies and propose preventive measures. Collaborate with the Team Lead to identify opportunities for process improvements and implement best practices. Partner with IT and finance teams to optimize ERP systems for enhanced Billing processes. Serve as a point of contact for internal and external stakeholders regarding process queries. Address critical issues and recommend resolutions to the Team Lead within the prescribed turn-around time. Perform transition-related activities such as process training & desktop procedures creation. Contribute in various and simultaneous process improvement initiatives to streamline processes and improve customer experience. Support the Team Lead in report preparation by providing analysis and recommendation within established guidelines and procedures. Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager. Assist in process trainings and knowledge transfers for new hires and may perform peer reviews as needed. Perform various billing tasks in compliance with service level agreement, process, policies, and procedures. Manage complex billing transactions and perform quality review of invoices. Monitor assigned projects and collaborate with Stakeholders to ensure invoices are submitted to the clients timely and accurately. Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues Maintain the SOP/DTP of current processes and incorporate documentation updates as required. Assist junior team members to address process related concerns. Qualifications Bachelors degree in finance & accounting or any Business-related course. 6 to 8 years of relevant professional experience in Billing, Accounts Receivable, or Order-to-Cash. Excellent communications skills in both written and spoken English. Advanced proficiency in MS Applications (Word, Excel, Outlook, PowerPoint) and Adobe application. Advanced knowledge and understanding of accounting standards and procedures and internal controls. Experience working with ERP, i.e. Oracle Systems or SAP is preferred. Previous experience in process migration/transition is preferred. Experience working in Shared Services or BPO is preferred.
Posted 1 week ago
4.0 - 5.0 years
7 - 11 Lacs
Bengaluru
Work from Office
This role will be responsible for performing the end-to-end processes of billing which includes invoice creation & credit note cancellation servicing at least one or more region. Responsibilities & Duties Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately. Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads. Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution. Participate in governance meetings with Operations Team and/or clients. May perform other moderately complex periodic and adhoc tasks as assigned by the Billing Team Leader or Billing Manager. Address critical issues and recommend resolutions to the Team Lead within the prescribed turn-around time. Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues. Perform transition-related activities such as process training & desktop procedures creation. Contribute in various and simultaneous process improvement initiatives to streamline processes and improve customer experience. Participate in audit-related activities. Support the Team Lead in report preparation by providing analysis and recommendation within established guidelines and procedures. Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager. Assist in process trainings and knowledge transfers for new hires and may perform peer reviews as needed. Perform various billing tasks in compliance with service level agreement, process, policies, and procedures. Manage complex billing transactions and perform quality review of invoices. Monitor assigned projects and collaborate with Stakeholders to ensure invoices are submitted to the clients timely and accurately. Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues Maintain the SOP/DTP of current processes and incorporate documentation updates as required. Assist junior team members to address process related concerns. Qualifications Bachelors degree in finance & accounting or any Business-related course. 4-5 years of relevant professional experience in Billing, Accounts Receivable, or Order-to-Cash. Excellent communications skills in both written and spoken English. Intermediate to Advanced proficiency in MS Applications (Word, Excel, Outlook, PowerPoint) and Adobe application. Advanced knowledge and understanding of accounting standards and procedures and internal controls. Experience working with ERP, i.e. Oracle Systems or SAP is preferred. Previous experience in process migration/transition is preferred. Experience working in Shared Services or BPO is preferred.
Posted 1 week ago
8.0 - 10.0 years
6 - 10 Lacs
Noida, Hyderabad, Bengaluru
Work from Office
Req ID: 309049 We are currently seeking a QA - Core Banking Data migration to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Job TitleQA Data Migration "“ Core Banking (Transact) : We are looking for a highly skilled Quality Analyst with expertise in the banking sector, specifically in Core Banking (Transact) along with migration experience. The successful candidate will be responsible for ensuring the quality and integrity of data during migration from legacy systems to new platforms. Key Responsibilities: Develop and execute test plans, test cases and test scripts to ensure data integrity, accuracy and completeness during migration. Work across multiple functional projects to understand data usage and implications for data migration. Identify, Document and track data quality issues and collaborate with cross functional teams to resolve them. Validate data migrated to new systems, ensuring it meets business requirements and free from defects. Identify, report and track defects found during testing and collaborate with development teams to resolve them. Skills and Qualifications: 8-10 years of overall experience with a minimum of 3+ years as Core banking QA. Proven experience as a Quality Analyst in the banking sector. In-depth knowledge of Core Banking Transact and migration processes. Familiarity with agile methodologies and project management principles. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work independently and as part of a team.
Posted 1 week ago
8.0 - 10.0 years
5 - 9 Lacs
Chennai
Work from Office
Job TitleQA Data Migration "“ Core Banking (Transact) : We are looking for a highly skilled Quality Analyst with expertise in the banking sector, specifically in Core Banking (Transact) along with migration experience. The successful candidate will be responsible for ensuring the quality and integrity of data during migration from legacy systems to new platforms. Key Responsibilities: Develop and execute test plans, test cases and test scripts to ensure data integrity, accuracy and completeness during migration. Work across multiple functional projects to understand data usage and implications for data migration. Identify, Document and track data quality issues and collaborate with cross functional teams to resolve them. Validate data migrated to new systems, ensuring it meets business requirements and free from defects. Identify, report and track defects found during testing and collaborate with development teams to resolve them. Skills and Qualifications: 8-10 years of overall experience with a minimum of 3+ years as Core banking QA. Proven experience as a Quality Analyst in the banking sector. In-depth knowledge of Core Banking Transact and migration processes. Familiarity with agile methodologies and project management principles. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work independently and as part of a team.
Posted 1 week ago
2.0 - 7.0 years
2 - 5 Lacs
Mangaluru, Mysuru, Bengaluru
Work from Office
Transition with BPO Background. Proven track record (2+ years) in transition management within the BPO industry Bachelor's degree in Business Administration, Management, or a related field demonstrating successful project execution. 9120665790 Required Candidate profile Plan and manage end-to-end transition projects Optimize processes, maintain, project documentation, and reporting Deliver effective stakeholder communication BPO industry and transition frameworks
Posted 2 weeks ago
9.0 - 14.0 years
18 - 27 Lacs
Noida, Pune, Bengaluru
Hybrid
Leading MNC for Transitions. Candidates with Min 3-4 years experience in Life or Annuity. BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Currently in Operations will not be eligible. Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.
Posted 2 weeks ago
10.0 - 12.0 years
13 - 15 Lacs
Navi Mumbai, Chennai
Work from Office
Would be part of the Transition team responsible for migration of business processes, for New & Existing Clients, Responsible for end to end management of transition projects from the inception phase till the project reaches stability post Go Live. Required Candidate profile 12 yrs exp in bpo with 2+ yrs of E2E Transition Exp in International & domestic Voice, back office process. Must have transition exp of projects from inception phase till the project reaches stability
Posted 2 weeks ago
8.0 - 13.0 years
10 - 14 Lacs
Mumbai
Work from Office
Company: Guy Carpenter Description: We are seeking a talented individual to join our Operations team at Guy Carpenter. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Manager - Transactional Services We re seeking a Manager - Transactional Services who will lead a team of people supporting various Geographies and engagement with senior leaders on strategic discussions. Opportunity to enhance your knowledge in Re-insurance broking domain as well as Leadership skills. Immense opportunity to lead Change Management initiatives as teams will be undergoing system/process migration . Within the first 30 days, we expect you to gain in-depth knowledge of the service you would handle understand the role requirements. Within 60 days, attain competency establish good relationship with all colleagues onshore stakeholders finally within 90 days, be able to manage the team seamlessly with limited support. Leading operational delivery for the team/BU/entities assigned and provide dashboard and metrics to show trends, figures and business insight. We will count on you to: Demonstrates strong knowledge of technical/functional insurance and reinsurance concepts, terms and contract clauses including Excess of Loss, Facultative Proportional treaty. Demonstrates basic knowledge of market practices within technical domain areas Networks with external groups to increase own knowledge of the technical area. Responsible for operational issues within direct area of responsibility; maintain robust operational management discipline using reporting metrics, ensuring all colleagues are operating rigorously within all published procedures and professional standards. Able to lead team members in day-to-day operations to ensure accuracy and quality of work in order to provide outstanding client service. Ensure Compliance adherence to internal and external regulators guidelines Be actively involved in managing FMEA, Risk Register and all compliance related matters as per the defined timelines. Has good understanding of the concept of operational risk and how this is controlled within organization/department. Helps teams minimize EO exposure. Manage migrations seamlessly - This includes system and/or work transfers by proactively identifying roadblocks, provide solutions and perfect execution Ensure team members are trained adequately and all training documents/records maintained within the team. Manage capacity planning and forecasting Ensure leave policy as per business demands Adherence to the Engagement rhythm - Conduct monthly performance reviews and appraisals within agreed timelines Succession Planning - Identify and develop individuals for next level with IDP and support bottom quartile colleagues with Performance Improvement Plan Personally coaches and develops team members spending adequate time with them. Ensure attrition is managed as per the company standards. Strong Early Warning system (EWS) management to identify early and accurate detection Develop effective relationships with the stakeholders (internal and external) and participate and contribute in meetings Embed a continuous improvement culture by motivating influencing teams to drive process improvement Participate in central projects and deliver as per the agreed objectives What you need to have: Excellent communication and leadership skills Organizational and time-management skills Knowledge of Reinsurance Broking business and the related terminologies. In-depth knowledge of performance metrics Ability to prioritize and handle multiple tasks/projects during peak volume periods Collaborative mindset across levels and teams Good command on MS Office applications (MS-Excel, MS-Word) Graduate (Commerce preferable) 8+ years of experience in Reinsurance broking in the operations area The position requires technical expertise (XOL, Facultative Proportional Treaty business) What makes you stand out Adaptable communicator, facilitator, influencer and problem solver Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively CII Certification Past experience of leading a team of 10-15 members Proven Reinsurance domain knowledge Excellent Team Management Skills Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit guycarp.com, or follow on LinkedIn and X.
Posted 3 weeks ago
7.0 - 11.0 years
9 - 13 Lacs
Bengaluru
Work from Office
We are looking for an experienced Service Transition Project Manager to join our team. In this role you will be providing support to our client's team covering all aspects of managing and delivering various projects across the department and across functions and segments ensuring successful Transition and Service Introduction. You will be involved with the requirements gathering, planning, project governance, project interdependence affecting Transition projects into Service. You'll be responsible for: Drive successful delivery of Transition projects across a practice, through proactive management of dependencies, issues, and risks of the constituent parts of the programme (Small Change, Business Configuration, Projects initiatives) to achieve business objectives. Lead the co-ordination and effective delivery of well controlled and governed service introduction and service management, in line with best practice, agreed service standards and strategic objectives. Ensure delivery is consistent with the agreed delivery model and standards. The management of Acceptance into Service and Go Live decisions, ensuring that service risks are understood and fully documented. Ensure 3rd Party Suppliers are engaged optimally to support the successful delivery of the Small Change and Business Configuration Delivery channel Manage escalations appropriately to avoid any impact on overall delivery. Acting as the main point of contact for suppliers and key stakeholders to enable successful management of project transition activities. The provision of estimated support costs associated with new products or services. Ensuring that the final delivery of each service transition meets the agreed customer and stakeholder requirements specified in the service design. Follow the agreed IT Demand and Governance processes on Status Management, Risk / Issue Management, Deliverables Management, Decision Management, Plan Management
Posted 3 weeks ago
5.0 - 7.0 years
9 - 12 Lacs
Pune
Work from Office
Join a team that designs, develops and integrates highly complex systems within Honeywell [SBG]. You will be integral in creating system solutions that meet the evolving needs of our customers. You will be involved in every aspect of the systems life cycle; from the front end of business development through product end of life. Key Responsibilities Should be able to Independently carry out Control system Hardware and Software Detail Design, Engineering, Application Development, Testing, Integration of Hardware , FAT with customer , Site Commissioning, system Cut-overs, Loop Checking Should be able to develop documentation - FDS DDS other procedures Should be able to develop Typicals / Templates for Complex Loops Should be able to read, Understand P&IDs, Control Narratives, Logic diagrams, etc. Should have system migration experience. Able to collect Existing system backup and analyze existing site philosophies to be followed for Expansion project and upgrade project Ensure work in compliance with quality / safety procedures. Identify possible improvement opportunities and manage their implementation Also provides troubleshooting, maintenance, Site commissioning support, and corrective actions for existing hardware products ON process migration for EPKS systems. E-Product migration and installations. EPKS System side C200, C300 Hardware EPKS Network Design & Configuration EPKS Process Control Application EPKS SCADA/3rd Party Interface; Modbus/OPC HMI Web Graphics TPS system skills, E-product migration skills Good Understanding of Networking Concepts, Virtualization Domain Knowledge Technical Qualifications: Knowledge of Honeywell EPKS Architecture. Strong knowledge on Experion PKS systems (C200, C300) TDC3000 and Experion PKS Interfaces knowledge Behavioral Qualifications: Quick to learn new technologies skills. Good communication skills. Other Qualifications: BE (Instrumentation / Electronic / Electrical) Process Automation Experience (5 to 7 years) Honeywell System experience (EPKS OR TDC3000) - Min. 6 - 10 years
Posted 3 weeks ago
5.0 - 9.0 years
7 - 11 Lacs
Bengaluru
Work from Office
This role will be responsible for performing the end-to-end processes of billing which includes invoice creation & credit note cancellation servicing at least one or more region. Responsibilities & Duties Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately. Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads. Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution. Participate in governance meetings with Operations Team and/or clients. May perform other moderately complex periodic and adhoc tasks as assigned by the Billing Team Leader or Billing Manager. Address critical issues and recommend resolutions to the Team Lead within the prescribed turn-around time. Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues. Perform transition-related activities such as process training & desktop procedures creation. Contribute in various and simultaneous process improvement initiatives to streamline processes and improve customer experience. Participate in audit-related activities. Support the Team Lead in report preparation by providing analysis and recommendation within established guidelines and procedures. Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager. Assist in process trainings and knowledge transfers for new hires and may perform peer reviews as needed. Perform various billing tasks in compliance with service level agreement, process, policies, and procedures. Manage complex billing transactions and perform quality review of invoices. Monitor assigned projects and collaborate with Stakeholders to ensure invoices are submitted to the clients timely and accurately. Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues Maintain the SOP/DTP of current processes and incorporate documentation updates as required. Assist junior team members to address process related concerns. Qualifications Bachelors degree in finance & accounting or any Business-related course. 4-5 years of relevant professional experience in Billing, Accounts Receivable, or Order-to-Cash. Excellent communications skills in both written and spoken English. Intermediate to Advanced proficiency in MS Applications (Word, Excel, Outlook, PowerPoint) and Adobe application. Advanced knowledge and understanding of accounting standards and procedures and internal controls. Experience working with ERP, i.e. Oracle Systems or SAP is preferred. Previous experience in process migration/transition is preferred. Experience working in Shared Services or BPO is preferred. Additional Information Ability to effectively communicate and collaborate within a varied audience and internal and external customers. (Communication) Ability to maintain good customer relationship with the ability to initiate ways to improve customer support customer experience (Customer Service) Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail) Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving) Ability to work in fast-paced environment and maintain efficiency and productivity while adjusting to changes in work structure, process, and requirements. (Adaptability) About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career youve always envisioned. Here, youll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it.
Posted 3 weeks ago
6.0 - 10.0 years
6 - 11 Lacs
Bengaluru
Work from Office
This role will be responsible for performing the end-to-end processes of billing which includes invoice creation & credit note cancellation servicing at least one or more region. Responsibilities & Duties Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately. Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads. Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution. Participate in governance meetings with Operations Team and/or clients. May perform other moderately complex periodic and adhoc tasks as assigned by the Billing Team Leader or Billing Manager. Address critical issues and recommend resolutions to the Team Lead within the prescribed turn-around time. Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues. Perform transition-related activities such as process training & desktop procedures creation. Contribute in various and simultaneous process improvement initiatives to streamline processes and improve customer experience. Participate in audit-related activities. Support the Team Lead in report preparation by providing analysis and recommendation within established guidelines and procedures. Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager. Assist in process trainings and knowledge transfers for new hires and may perform peer reviews as needed. Perform various billing tasks in compliance with service level agreement, process, policies, and procedures. Manage complex billing transactions and perform quality review of invoices. Monitor assigned projects and collaborate with Stakeholders to ensure invoices are submitted to the clients timely and accurately. Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues Maintain the SOP/DTP of current processes and incorporate documentation updates as required. Assist junior team members to address process related concerns. Qualifications Bachelors degree in finance & accounting or any Business-related course. 4-5 years of relevant professional experience in Billing, Accounts Receivable, or Order-to-Cash. Excellent communications skills in both written and spoken English. Intermediate to Advanced proficiency in MS Applications (Word, Excel, Outlook, PowerPoint) and Adobe application. Advanced knowledge and understanding of accounting standards and procedures and internal controls. Experience working with ERP, i.e. Oracle Systems or SAP is preferred. Previous experience in process migration/transition is preferred. Experience working in Shared Services or BPO is preferred. Additional Information Ability to effectively communicate and collaborate within a varied audience and internal and external customers. (Communication) Ability to maintain good customer relationship with the ability to initiate ways to improve customer support customer experience (Customer Service) Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail) Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving) Ability to work in fast-paced environment and maintain efficiency and productivity while adjusting to changes in work structure, process, and requirements. (Adaptability) About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career youve always envisioned. Here, youll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it.
Posted 3 weeks ago
6.0 - 10.0 years
6 - 11 Lacs
Bengaluru
Work from Office
This role will be responsible for performing the end-to-end processes of billing which includes invoice creation & credit note cancellation servicing at least one or more region. Responsibilities & Duties Role includes assisting Team Lead and supervising a team, resolving complex issues, and driving process improvements to enhance efficiency and accuracy The position acts as a critical support role to the Team Lead, ensuring adherence to internal controls and compliance with organizational policies. Performing end-to-end Billing activities and follow established policies, procedures, and management guidance. Manage the daily activities by ensuring timeliness and meeting all required SLA. Work closely with the team, team lead/manager and relevant offshore and onshore teams within O2C Tower in reaching goals and accomplishing the team vision. Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately. Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads. Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution. Participate in governance meetings with Operations Team and/or clients. Provide guidance and training to team members to improve productivity and performance Supervise the processing of various Billing types (T&M, Lumpsum, Percentage etc.). Review and resolve escalated issues related to billing with the Onshore team. Generate, review, and analyze weekly, and monthly revenue reports. Assist in month-end and year-end closing activities related to accounts receivable. Identify trends in discrepancies and propose preventive measures. Collaborate with the Team Lead to identify opportunities for process improvements and implement best practices. Partner with IT and finance teams to optimize ERP systems for enhanced Billing processes. Serve as a point of contact for internal and external stakeholders regarding process queries. Address critical issues and recommend resolutions to the Team Lead within the prescribed turn-around time. Perform transition-related activities such as process training & desktop procedures creation. Contribute in various and simultaneous process improvement initiatives to streamline processes and improve customer experience. Support the Team Lead in report preparation by providing analysis and recommendation within established guidelines and procedures. Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager. Assist in process trainings and knowledge transfers for new hires and may perform peer reviews as needed. Perform various billing tasks in compliance with service level agreement, process, policies, and procedures. Manage complex billing transactions and perform quality review of invoices. Monitor assigned projects and collaborate with Stakeholders to ensure invoices are submitted to the clients timely and accurately. Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues Maintain the SOP/DTP of current processes and incorporate documentation updates as required. Assist junior team members to address process related concerns Qualifications Bachelors degree in finance & accounting or any Business-related course. 6 to 8 years of relevant professional experience in Billing, Accounts Receivable, or Order-to-Cash. Excellent communications skills in both written and spoken English. Advanced proficiency in MS Applications (Word, Excel, Outlook, PowerPoint) and Adobe application. Advanced knowledge and understanding of accounting standards and procedures and internal controls. Experience working with ERP, i.e. Oracle Systems or SAP is preferred. Previous experience in process migration/transition is preferred. Experience working in Shared Services or BPO is preferred. Additional Information Ability to effectively communicate and collaborate within a varied audience and internal and external customers. (Communication) Ability to maintain good customer relationship with the ability to initiate ways to improve customer support customer experience (Customer Service) Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail) Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving) Ability to work in fast-paced environment and maintain efficiency and productivity while adjusting to changes in work structure, process, and requirements. (Adaptability) About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career youve always envisioned. Here, youll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it.
Posted 3 weeks ago
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