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6.0 - 9.0 years
3 - 7 Lacs
Bengaluru, Karnataka, India
On-site
Provide expertise on Oracle EBS R12 SCM modules such as Costing, Process Manufacturing, Order Management, WMS and Purchasing. Candidate will be responsible for providing comprehensive support, maintenance, and enhancement of Oracle E-Business Suite (EBS) R12 applications, focusing on SCM functionalities. This role requires a deep understanding of SCM processes and the ability to troubleshoot and resolve complex issues to ensure the smooth operation of the SCM modules. Troubleshoot and resolve functional issues related to SCM modules Work closely with cross-functional teams, including Finance, and technical, to ensure seamless integration and operation of SCM modules. Communicate effectively with stakeholders to understand their needs and provide timely updates on issue resolution and project status. Requirements Job Requirements: 8+ years of experience working with maintenance support project in SCM modules preferably in Energy, Resources & Industrial industry Strong understanding of Oracle EBS R12 SCM modules such as Costing, Process Manufacturing, Order Management, WMS and Purchasing..
Posted 19 hours ago
6.0 - 9.0 years
7 - 12 Lacs
Madurai, Tamil Nadu, India
On-site
Aptean is looking for a motivated and experienced Team Lead, Customer Support , to join our dynamic team. In this role, you'll be the first level of escalation for complex ERP support queries, guiding and coaching a team of young engineers, particularly in financial modules. If you have a strong understanding of ERP software, excellent communication skills, and a customer-first attitude, you'll be instrumental in ensuring timely resolutions and maintaining high customer satisfaction in a 24x7 support environment. Key Responsibilities Act as the first-level escalation point for the team in resolving complex ERP support queries. Guide and coach a team of young engineers handling ERP support tickets, specifically focusing on financial modules . Monitor ticket queues to ensure timely response and resolution within established SLAs. Perform root cause analysis of recurring issues and contribute to comprehensive knowledge base documentation . Collaborate with internal teams (Product, QA, Engineering) for faster issue resolution and effective bug tracking. Ensure adherence to standard processes and encourage best practices across the team. Plan shift rosters to maintain 24x7 coverage while ensuring team well-being and balanced workload. Conduct peer reviews , support quality audits, and contribute to continuous improvement initiatives. Train new team members on product features, tools, support etiquette, and escalation handling. Skills Required ERP & Functional Knowledge: Strong domain understanding of ERP software , especially Finance modules (GL, AR, AP, FA, Costing). Good exposure to process manufacturing workflows and their impact on finance functions. Hands-on troubleshooting of ERP issues and understanding of financial business processes. Technical Skills: Working knowledge of SQL for data checks, validations, and debugging. Familiarity with support tools (e.g., Freshdesk, Jira, Zoho Desk, Salesforce Service Cloud). Ability to read and interpret logs or workflow errors and suggest functional/technical fixes. Basic to Intermediate understanding of ERP Configuration. Basic to Intermediate knowledge of Azure Cloud (Monitoring, Infra Awareness). Team Lead & Communication Skills: Experience leading or mentoring a small team of support engineers. Strong communication and collaboration skills to work with young team members and cross-functional stakeholders. Ability to explain complex issues in simple terms to customers and team members alike. Organized and dependable in roster planning, shift handovers, and priority case management . Proficient in written and verbal communication. Ability to handle conflict resolution and quality review of tickets/KB articles. Soft Skills & Mindset: Customer-first attitude and calm under pressure during critical issue handling. Natural coach and motivator who can guide junior engineers to grow and take ownership. High sense of accountability and reliability in a 24x7 support ecosystem. Strong customer obsession, ownership, adaptability to shift work, and a continuous improvement mindset. Preferred Qualifications Experience: 6-9 years of total experience in ERP product support, with at least 12 years in a lead/mentorship role. Education: Bachelor's degree in Finance, IT, Computer Science, or a related field. Familiarity with process manufacturing ERP platforms (SAP, Oracle, Infor, Microsoft Dynamics, etc.). ITIL Foundation or equivalent exposure to structured support practices (optional but preferred).
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
You should have a minimum of 5 to 8 years of experience in SAP, specifically with at least one end-to-end implementation or a successful PP/QM roll-out for SAP S/4 Hana Cloud ERP. Your responsibilities will include working on SAP PP/QM related business process configuration, data migration, and integration with other logistics modules. It is essential that you have a solid understanding of master data related to PP and QM, such as Master Inspection Characteristics, Inspection Methods, Sampling Procedure, and Quality Information Record, among others. Your experience should also cover the implementation of various SAP PP business processes like Make to Stock, Make to Order, Repetitive, Production Sub-contracting, Sales & Operation Planning, Long Term Planning, and Material Planning processes. Familiarity with Shop floor management, Production order management, and quality notifications is required. Additionally, experience in either discrete manufacturing or process manufacturing is essential for this role. Ideally, you should hold a preferred SAP certification in any module related to SAP PP/QM/PM/MM/SD. A Bachelor's degree in Engineering or an equivalent field is required for this position. This is a full-time role with a morning shift schedule. In your application, please provide details of your current CTC, expected CTC, notice period, current location, and total years of experience as a PP consultant. The work location for this position is in person in Mumbai/Pune. Established in 2017 in the UK, Percipere is a fast-growing Premier Process Integrator for ERP and Process re-engineering engagements. We work with leading clients across Europe, Americas, Middle East, and India. With ambitious growth targets in the APAC market, this role will play a pivotal part in achieving these targets.,
Posted 5 days ago
2.0 - 5.0 years
5 - 11 Lacs
Gurugram
Work from Office
Hi, With reference to your profile on job portal we would like to share an opportunity with you for one of our US based Product Based MNC client in Gurgaon location. Please find below the details regarding same: Location: Phase-1 of IT/ITES SEZ, International Techpark (ITPG), Gurgaon Experience: 2-5 Yrs Title: Engineer-Manufacturing Notice Period: Immediate Joiner - 30 Days Only Preferably the candidate from Delhi NCR/Gurgaon Job Roles and Responsibilities What you will do: Coordinate with partners/end users to deliver value to business through opportunity identification, execution, and solution delivery. Ensure quality of process and product as defined in the appropriate operation and material specifications. Will select components and equipment based on analysis of specifications, reliability, and regulatory requirements. Work with quality engineers to develop component specific testing and inspection protocols. May lead/support capital acquisition activity from specifying equipment, contract negotiation, Installation and validation. Will analyze equipment to establish operating data, conduct experimental test and result analysis. Lead and/or participate in process review meetings. Participate in PFMEA, Control Plan, SOP and PPAP generation associated with product launches. Complete capability studies for in process inspection and generate subsequent Inspection documentation. Conduct MSA studies for new products and new processes. Provide training for manufacturing team members. Who we want: Minimum Requirements: Bachelors degree (B.E.) in Mechanical or related engineering discipline required. 2+ years of work experience required ; Analytical problem solvers; Dedicated achievers and Collaborative partners Preferred Qualifications: Good knowledge of manufacturing processes, materials, product, and process design Project Management experience Ability to read and interpret complex engineering drawings and have the ability to understand geometrical dimensioning and tolerancing. Experience in an FDA regulated or ISO 13485 regulated industry- highly preferred. Good understanding of Design for Manufacturing (DFM) related statistical tools and validation/verification technique If in case you are interested to avail this opportunity then please revert with your updated profile asap to dbetal@vanassociates.com Note: Do not change the subject line while reverting. 1. Total Exp: 2. Relevant experience in Process Manufacturing, NPD, NPI and Design: 3. Relevant experience in Medical Device/ Healthcare industry: 4. Current CTC: 5. Expected CTC: 6. Official Notice Period: 7. Ready to work in IT/ITES SEZ, International Techpark (ITPG), Gurgaon: 8. Available for MS Teams/F2F Interview on Weekdays: Thanks & Regards, Devanshu Vanguard HR Associates Pvt. Ltd. E-Mail:- dbetal@vanassociates.com
Posted 6 days ago
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