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Process Manager

Process Manager

eClerx

4 - 9 years

6 - 11 Lacs

Mumbai

Posted:21 hours ago| Platform:

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Skills Required

css software testing javascript html flash jaws wcag regression testing automation testing manual testing auditing accessibility testing assurance functional testing java process management nvda quality assurance mobile testing voice overs

Work Mode

Work from Office

Job Type

Full Time

Job Description

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Process Manager Roles and responsibilities:

Conduct quality assurance evaluations for client sites to ensure the websites are in Web Content Accessibility Guidelines (WCAG) 2.0 AA compliance with Americans with Disabilities Act (ADA) standards.

Conduct fully automated and manual audits of a representative sampling from client sites to ensure the websites are in Web Content Accessibility Guidelines (WCAG) 2.0 Level AA compliance with Americans with Disabilities Act (ADA) standards.

Establish communication and monitor implementation of corrective actions based on audit findings.

Suggest necessary support procedures and training documentation. Collaborate with web developers on WCAG compliant designs.

Develop and maintain standard templates for testing applications for WCAG compliance.

Create and execute WCAG test plans and test scenarios of new products and upgrades to existing products.

Record problems/defects identified during testing. Retest problems after they are resolved by the development team. Communicate the status of testing, including reporting of overall test results.

May create/maintain automated test scripts.

Maintain updated resource materials for ongoing WCAG Compliance.

Technical and Functional
Skills:

Bachelor Degree with 4+ years of experience in HTML, CSS, and JavaScript

Good understanding of WCAG 2.1, or local accessibility guidelines

Knowledge of WAI-ARIA (preferably skilled use of)

Ability to effectively use JAWS or another screen reader

Familiarity with mobile screen readers

Familiarity with automated web-accessibility checking tools

Familiarity with browser-based accessibility-testing tools (plugins, etc.)

Knowledge of accessibility issues in technologies such as Flash and Java

Knowledge of cross-browser accessibility considerations

Skill in the management and execution of test cases to ensure appropriate coverage of the systems functionality.

Strong diagnostic, testing and problem-solving skills. Strong analytical, communication, and team skills.

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eClerx

IT Services and IT Consulting

Mumbai Maharashtra

10001 Employees

1184 Jobs

Key People

Mukesh Gupta

Chief Executive Officer
Ankush Tiwari

Chief Financial Officer
Kumar V. Ramakrishnan

Chief Operating Officer
Shruti Mehta

Senior Vice President

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Process Manager