9 Process Knowledge Jobs

Designation : Plant Incharge / Plant Manager Department : Production Job Responsibilities: Need candidates with B.E in Chemical or Production or Industrial or Mechanical or Electrical Engineering or any Master degree in chemistry from any FMCG, Manufacturing or Pharma based Industry. Even B.Sc candidates are also welcome Should have worked in FMCG manufacturing set up and have exposure to Homecare or Personal care products only. Strong team building, decision-making and people management skills The Plant Manager will oversee all daily operations of the plant from production and manufacturing to ensuring policies and procedures are followed. Develop processes that will maximize safety, quality and productivity. Adequate knowledge of business and management principles (budgeting, strategic planning, resource allocation and human resources). Familiarity with industry standard equipment and technical expertise Plan and execute the production schedule including human and material resources. Be knowledgeable of safety, quality, productivity & demand creation. Resolve employee relationship issues, evaluate conflicts and determine disciplinary actions. Improve efficiency of production by migrating employees and equipment to maximize utilization. Ensure high customer satisfaction ratings, maintain production goals and reduce inventory carrying costs. Manage manufacturing process to ensure product is delivered on time and under budget while maintaining quality standards. Should have experience in handling demand planning, procurement, delivery and dispatch Should be able to optimize capacity planning Will be responsible for manufacturing operation Plan, organize, direct and run optimum day-to-day operations to exceed our customers expectations Increase production, assets capacity and flexibility while minimizing unnecessary costs and maintaining current quality standards Be responsible for production output, product quality and on-time shipping Allocate resources effectively and fully utilize assets to produce optimal results Implement strategies in alignment with strategic initiatives and provide a clear sense of direction and focus Share a trusting relationship with workgroup and recruit, manage and develop plant staff Collect and analyze data to find places of waste or overtime Develop systems and processes that track and optimize productivity and standards, metrics and performance targets to ensure effective return on assets Address employees issues or grievances and administer collective bargaining agreements Stay up to date with latest production management best practices and concepts He has to manage entire Plant along with Production, Maintenance, QA, Transportation, Legal Liaisoning etc. Must be Computer literate & should have ability to create accountabilit Only Male candidates needed Job Location : Kaladhera (Jaipur) NOTE : Kaladhera is 15 Kms away from Chomu district and 50 to 60 Kms from Jaipur city. We manufacture only Homecare or Household care products over there. We have started factory in June 2020 and there are 33 employees in the factory.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Team Leaders Performance review HR Hiring and employee engagement and retention TA, SEs Escalation and issue resolution Production Specialist Training, issue escalation/ resolution External Client Query Resolution Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Process Knowledge Knowledge of assigned process, tools and systems Competent Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization. Behavioral Competencies Domain Knowledge Collaborative working Problem solving and decision making Attention to Detail Execution Excellence Stakeholder Management Client (Internal) Centricity Effective Communication Deliver No. Performance Parameter Measure 1. Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2. Team Management Productivity, efficiency, absenteeism 3. Capability development Triages completed, Technical Test performance

Basic Knowledge of field Process Knowledge Basic Manufacturing process knowledge IATF knowledge Auditing skills Core tools knowledge Raw Material testing knowledge check Machine functions JOB LOCATION KHED SHIVAPUR ,PUNE . Required Candidate profile Calibration checking knowledge Knowledge of Customer Specific Requirement Customer Complaint Handling HAVING EXPERIENCE AS A QC MANAGER HANDLING A TEAM OR QC ENGINEERS 6 DAYS WORKING Perks and benefits PERKS & BENEFITS AS PER INDUSTRY STANDARDS

Role & responsibilities: Production Packaging & Processing 1.Production Packing Planing 2.Manpower Planing 3.Planing of Emulsion and Packing 4.Lable Check & Meterail Transfer Print 6.Stock Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Roles and Responsibilities Oversee daily production operations to ensure efficient use of resources and meet quality standards. Plan and coordinate shifts to optimize productivity, minimize downtime, and maintain a clean working environment. Manage manpower effectively by allocating tasks, providing guidance, and conducting performance evaluations. Ensure compliance with safety protocols, quality control procedures, and regulatory requirements. Collaborate with cross-functional teams to identify areas for improvement and implement process enhancements. Desired Candidate Profile 3-7 years of experience in pharmaceutical industry as UV Ink Supervisor or similar role. MBA/PGDM degree from reputed institution (Any Specialization). Ph.D/Doctorate degree in Bio-Chemistry/Bio-Technology or related field. Strong understanding of process knowledge, shift planning, supervision, maintenance, production supervising skills.

Role & responsibilities: Production Packaging & Processing 1.Production Packing Planing 2.Manpower Planing 3.Stock Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Strong SMT Process Knowledge Strong SMT Components Knowledge SMT -Repair & Debugging Component Replacement (CR) Failure Analysis & Testing BGA Repair & Replace SMT Components & Process knowledge / Inventory knowledge

MLB-FAE * Failure Analysis & Testing * Troubleshooting the failure PCBA * SMT Components * Process knowledge * Good knowledge in FA * Equipment Handling

Job Requirement:- RFI, RFQ Part Costing (Zero based costing) APQP process knowledge New product development Excel expertise Logistic management Process knowledge for Sheet metal, Casting, forging, Extrusion, Metals, Rubber, Plastic, fasteners, paints etc Budget management Supplier development Direct material buying experience Material planning Supplier scheduling Supplier Capacity assessment QMS system knowledge (ISO9001, 14000, 18000, IATF etc.) Cost reduction Negotiations & cost finalization