Customer Relationship Associate Fabindia

0.0 - 3.0 years

1 - 2 Lacs

Siddipet

Work from Office

Role & responsibilities Customer Service • To handle customer queries related to product, product availability, pricing information, sizing, material etc. • To proactively assist the customer in mixing and matching • To escalate any major customer issues/ feedback to the Store Manager/section Incharge as and when required • To follow up for the customer orders & accordingly coordinate till the merchandise is delivered to the customer Sales Target Achievement • Work closely with the store team to achieve category & store Targets • To cross sell and upsell within the category and across influence sale by proactive interaction with customers • To emphasis on add on sales & increase in average bill value Preferred candidate profile

Posted 3 weeks ago

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