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3.0 - 5.0 years

3 - 10 Lacs

Pune, Maharashtra, India

On-site

Connect with subject matter experts and proactively manage your own learning to become familiar with our technology offerings, internal controls landscape, and internal compliance processes. Work with compliance and audit team members and other subject matter experts and functional leads to implement timely and effective edits until documentation is ready for publication on time. Suggest improvements to documentation and processes whenever possible, eventually demonstrating ownership of the technical writing function. Adhere to design template and company style guide while organizing and writing documentation. Assist with development and maintenance of applicable training and educational material (e.g., byte sized informational modules to educate end users on appropriate use of documented policies) Develop and propose documentation plans and outlines for new procedures, user/training guides and supporting materials; estimating project length and keeping everyone involved on time. Enhance and maintain existing documentation to deadline. Proactively manage the policy lifecycle (development, periodic review and approval, version control, publishing of approved policies and procedures to the company intranet). Work with appropriate personnel to make sure that ZS s compliance workflow management systems are always in sync (configured) with newly documented or updated policies. Perform additional duties as required from time to time. What youll bring: BS/BA in English, Journalism, Communications, Technical Writing, Computer Science, or other relevant field of study required. 3.5 - 5 years technical writing experience, preferably documenting IT policies and procedures. Experience with Visio or other process flow visualization tool, Snagit tool required. Superior writing, editing, and communication skills required. Excellent command over the English language (especially grammar and sentence composition skills) required. Strong experience using Microsoft Suite (Word, Excel, PowerPoint, OneNote, Outlook etc.). Experience with authoring tools (e.g., MadCap Flare or any other authoring tool) will be an added advantage. Familiarity/working knowledge of various compliance frameworks (e.g., ISO 27001, ISO 22301, ISO 27702, HITRUST, PCI DSS, SOC Audits) preferred. Experience learning about and communicating complex topics. Outstanding organizational/time management, planning and prioritization skills.

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2.0 - 7.0 years

2 - 11 Lacs

Mumbai, Maharashtra, India

On-site

Analyze and track sales data to identify trends, track customer sign-ups, and ensure smooth sales operations. Manage the inventory of sales stocks, ensuring timely updates and availability. Coordinate with the sales team to gather and compile weekly sales reports. Collect and analyze customer feedback from parents and schools to inform product and service improvements. Support the sales team by ensuring they have the necessary data and reports to drive performance. Utilize MS Office (Excel, Word, PowerPoint) for data management, presentations, and reporting. Maintain strong communication with the team to ensure accurate and timely delivery of sales-related information.

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3.0 - 7.0 years

3 - 11 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Roles & Responsibilities: The OE Senior Associate will be critical member of the Learning Operations program which is a part Technology Learning and Performance strategy. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Master's degree and 1 to 3 years of Learning, Talent Development, and Compliance experience OR Bachelor's degree and 3 to 5 years of Learning, Talent Development, and Compliance experience OR Diploma and 7 to 9 years of Learning, Talent Development, and Compliance experience 3+ years of learning, performance, and talent development experience 3+ years supporting processes involving Compliance, GxP, and/or Quality Plans High emotional IQ Preferred Qualifications: Must-Have Skills: Demonstrated Program implementation skills Participate in problem solving, understand program needs, and support implementation of solutions to problems Excellent oral and presentation skills; ability to negotiate, influence and persuade Excellent with the Microsoft Office toolset, particularly Word, PowerPoint, Excel Experience in building and maintaining Power BI reports Experience developing actionable and targeted project plans Possesses a natural curiosity for delivering innovative, powerful people focused strategies (talent and learning) that drive targeted and high-impact results Experience working on agile teams Willingness to handle ambiguous and rapidly changing priorities Professionally excels at interaction with all levels of management, staff and vendors Good-to-Have Skills: Understands how to analyze output and measure factors of success Ability to create and edit modern SharePoint pages with ease Solid understanding of social media dynamics Understands how to use data and analytics to develop new and revealing insights Soft Skills: High emotional IQ Excellent people and project management skills Ability to work cross-functionally with multi-functional matrixed teams Ability to manage multiple priorities successfully and work on multiple projects simultaneously High degree of initiative and self-motivation Team-oriented, with a focus on achieving team goals

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