5 Postsales Jobs

1. Co-ordinate with Teachers, Schools, Colleges and Educational Institutions & provide day to day support for the system/product under development 2. Build strong relationship with the existing portfolio of clients, manage customer service & ensure customer retention 3. Achieve and exceed sales goal & KPIs set by the Manager 4. Provide sound advice to potential and existing customers 5. Coordinate pre-sales and post-sales follow up 6. Work with both internal and external stakeholders to ensure customer satisfaction & completion of tasks as per deadline which includes reporting to development team on fixes needed 7. Create and Conceptualise strategies with senior management 8. Develop policies that will correlate with strategies 9. Set up MIS based processes with the team to ensure timely execution of tasks as per above strategy 10. Define product roadmap 11. Create effective communication workflows 12. Relieve the Principal and Head of Technology of as much of the administrative burden as possible 13. Monitor market trends and provide regular competitor feedback Required Skills and Experience - An Operations cum Sales person with a proven, successful background in sales and operations management with 5-8 years- experience in EdTech space - Excellent Interpersonal, communication & presentation skills - Must be able to thrive in a very fast paced environment - MBA from a premier Institute is a must - Passion to work in a fast-paced start-up - A strong networker & relationship builder, with good and tactful negotiation and pitching skills - Passionate about education - A strategic thinker - Knowledge of business functions - Has strong attention to detail and deliver work that is of a high standard - Possess the ability to prospect and manage senior level relationships. Location-Mumbai/Nasik/Navi Mumbai/Pune

Develop and maintain strong relationships with bank branch staff. Generate insurance business through leads provided by the bank. Meet and exceed assigned sales targets (life/general insurance). Conduct customer meetings and presentations at bank branches. Understand customer needs and offer suitable insurance solutions. Assist customers in the application process and post-sale service. Ensure compliance with all regulatory and company guidelines. Participate in training and development programs as required Location: Jalandhar/Kapurthala/Nawanshahr/Phagwara/ Hoshiarpur

Involved in qualifying and targeting the prospective customers. Involved in pre-sales, post-sales and product presentation for the end-to-end solutions. Involved into requirement mapping, proposal building, cost analysis, negotiations and closure of deal. Utilize the public information and personal network to develop marketing intelligence for generating leads. Interaction and maintaining relationships with customers to achieve repeat/ referral business. Building and maintaining a healthy funnel, and moving cases to closures through activities like presentation, customer reference calls etc. Strong communication skills, effective negotiation, able to quickly understand Clients need and position relevant solutions to Head HRs.

Key Responsibilities Pre-Sales Responsibilities: Conduct market research, monitor industry trends, and identify new business opportunities. Perform competitive analysis to position the companys offerings effectively. Generate and qualify leads through networking, online platforms, and market research. Develop and implement sales strategies to achieve sales and revenue targets. Engage with clients to understand their business needs and provide tailored solutions. Prepare and deliver presentations showcasing company offerings. Manage proposal creation, including technical and commercial aspects (timelines, budgets, ROI). Collaborate with technical teams to design customized IT solutions for clients. Develop pricing strategies and negotiate contract terms. Align with marketing, sales, and product teams for targeted campaigns and consistent messaging. Provide product feedback to internal teams for improvement and future development. Build strong relationships with clients to drive up-selling, cross-selling, and referrals. Post-Sales Responsibilities: Oversee onboarding and project kick-off with delivery teams. Serve as the main client contact to address evolving needs and ensure satisfaction. Coordinate with project managers to ensure timely and budget-friendly delivery of IT solutions. Resolve issues during implementation and provide post-sales support. Facilitate client training sessions to optimize solution usage. Monitor customer satisfaction and identify growth opportunities through up-selling and cross-selling. Develop strategies to boost client retention and foster long-term relationships. Collect and act on client feedback for continuous improvement. Maintain detailed records of interactions and provide reports on satisfaction and growth opportunities. Key Skills & Qualifications: Bachelors Degree in Business, IT, Marketing, or related field; Masters preferred. 35+ years of experience in IT business development, including pre-sales and post-sales. Strong understanding of IT solutions (cloud, AI/ML, AR/VR, IoT, web/mobile applications). Knowledge of market trends and ability to align solutions with client goals. Proven track record in driving IT sales and closing deals. Excellent communication and interpersonal skills. Expertise in developing business proposals and negotiating deals. Strong problem-solving skills and experience in IT project management. Ability to manage multiple clients, projects, and sales cycles. Proficiency with CRM tools (e.g., Salesforce, HubSpot). Experience in collaborating with internal teams to deliver client-centric solutions.

We seek a Presales/Business Analyst to join our dynamic team. The ideal candidate will have experience in requirement gathering, solutioning, Proposal, FRS, and SRS preparation, coupled with a deep understanding of product functionality or services.