1.0 - 4.0 years

0 - 0 Lacs

mumbai city

On-site

Key Responsibilities: Greet and welcome guests in a professional and courteous manner Answer, screen, and forward incoming phone calls Maintain the reception area, keeping it tidy and presentable Handle inquiries in person, by phone, and via email Schedule appointments and manage meeting room bookings Receive and sort daily mail, deliveries, and couriers Maintain office security by following safety procedures and controlling access (e.g., issuing visitor badges) Assist with administrative tasks such as data entry, filing, copying, and ordering supplies Support other departments as needed Requirements: High school diploma or equivalent; additional certification in Office Management is a plus Proven work experience as a Receptionist, Front Office Representative, or similar role Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Professional attitude and appearance Excellent written and verbal communication skills Strong organizational and multitasking abilities Customer service orientation

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Customer Service Executive Wellness/Health Sector REGUL SOLUTIONS

2.0 - 6.0 years

0 Lacs

delhi

On-site

As a Customer Service Executive in the Wellness/Health Sector at Regul Solutions, you will play a crucial role in delivering exceptional customer service to our clients. Your responsibilities will include handling inbound and outbound calls, providing accurate information about products and services, addressing customer concerns effectively, and offering support for health and wellness solutions. Your excellent communication skills, both in English and with a pleasing voice, will be vital in ensuring a positive customer experience. In your role, you will be responsible for answering incoming customer calls promptly and professionally. You will need to provide accurate information on products, services, and health-related inquiries, as well as address and resolve customer concerns, complaints, and issues in a timely manner. Additionally, you will engage in outbound calls for follow-ups, updates, and proactive outreach to inform clients about new offerings and promotions. Your communication skills will be a key asset in creating a positive experience for customers. Utilizing effective voice modulation, active listening, and adapting your communication style to meet diverse client needs will be essential. Maintaining detailed records of customer interactions and reporting common issues and feedback will help improve our services and processes. To excel in this role, you should have a high school diploma or equivalent education, previous experience in a customer service role, and proficiency in English. Strong interpersonal skills, a customer-centric approach, and the ability to handle high call volumes while managing multiple tasks simultaneously are also necessary. Familiarity with customer service software and CRM systems is advantageous, and traits such as empathy, patience, and proactive problem-solving will be beneficial. At Regul Solutions, we offer a competitive salary and incentives, opportunities for professional development and career growth, and a positive and supportive work environment. By working closely with other team members and participating in training sessions and meetings, you will contribute to a cohesive approach to customer service and enhance your skills while sharing insights with the team.,

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Customer Service Executive REGUL SOLUTIONS

1.0 - 5.0 years

0 Lacs

delhi

On-site

As a Customer Service Executive in the Wellness/Health Sector at Regul Solutions, you will play a crucial role in maintaining high standards of customer service and ensuring that clients receive the best possible experience. Your primary responsibilities will include answering inbound customer calls promptly and professionally, providing accurate information on products and services, addressing customer concerns and complaints, and offering guidance on health and wellness solutions. You will also be responsible for conducting outbound calls for follow-ups, proactive outreach to inform clients about new products and promotions, managing call lists efficiently, and maintaining detailed records of customer interactions. Strong communication skills, including effective voice modulation, active listening, and clear articulation of responses, are essential for this role. To excel in this position, you should possess excellent verbal communication skills with a professional and pleasing voice, proficiency in English, strong interpersonal skills, and a customer-centric approach. The ability to handle high call volumes, manage multiple tasks simultaneously, and familiarity with customer service software and CRM systems will be advantageous. Additionally, traits such as empathy, patience, and proactive problem-solving will contribute to your success in this role. Collaborating with other team members and departments, participating in training sessions, and staying informed about the latest wellness and health products and industry trends are also key aspects of this position. In return, you can expect a competitive salary, incentives, opportunities for professional development and career growth, and a positive and supportive work environment at Regul Solutions.,

Posted 2 weeks ago

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