9 Playbook Jobs

As a Senior ServiceNow Developer with over 6 years of experience, you will be responsible for leveraging your expertise in UI Builder and Playbook areas to design and build custom applications within the ServiceNow platform. Your role will involve developing custom Workspaces, user interfaces, and workflows while ensuring seamless integration with other ServiceNow modules and 3rd party applications through APIs. Key responsibilities include developing custom UI components, configuring Playbooks, and utilizing your proficiency in JavaScript, HTML, and CSS to enhance the platform's functionality. Your strong problem-solving skills, attention to detail, and ability to collaborate effectively in a fast-paced environment will be crucial to your success in this role. If you are passionate about innovation, have a keen eye for UI design, and enjoy working on challenging projects, this opportunity in Bangalore and Hyderabad, Karnataka, India could be the next step in your career as a Senior ServiceNow Developer.,

As a Senior Developer at EY, you will be part of the EY GDS-ServiceNow team working on solving client issues using the ServiceNow platform. You will collaborate with a high-quality team to create innovative products that address client needs. This role offers an exciting opportunity to contribute to a leading firm's growth and success. Your key responsibilities will include leading the design, configuration, and customization of the ServiceNow platform to enhance user experience and operational efficiency. You will develop and implement service request fulfilment workflows, automate complex tasks, and optimize business processes using advanced scripting tools. Additionally, you will architect integrations with third-party systems, collaborate with stakeholders to gather specifications, and deliver high-quality products aligned with business objectives. To excel in this role, you should have 3-6 years of experience in ServiceNow development and administration, with expertise in integration, UI Builder, Playbook, and CIS-CSM. Strong knowledge of dispute management processes and Financial Services Operations (FSO) is essential. Proficiency in scripting languages, problem-solving skills, and effective communication with stakeholders are key attributes for success. To qualify for this position, you should hold a college degree in a related technology field or have equivalent job experiences. Additionally, you must have CSA certification and at least 1 CIS in CSM or IRM. Experience in leading projects, mentoring junior developers, and ITIL foundations certification are highly valued. Ideally, you should also have experience with SDLC, TFS, JIRA, or equivalent tools for maintaining stories, as well as knowledge of ServiceNow's latest version features. At EY, you will have the opportunity to work with a diverse team of professionals, gain exposure to leading businesses globally, and contribute to building a better working world. You will receive support, coaching, and feedback from experienced colleagues, along with opportunities for skills development and career advancement. EY values its employees" personal growth and offers a flexible work environment tailored to individual needs. Join EY in shaping the future with confidence and creating new value for clients, society, and the planet. Be part of a dynamic team that leverages data, AI, and advanced technology to address today's most pressing challenges and shape a better working world.,

At EY, we are committed to shaping your future with confidence. We will support you in thriving within a globally connected powerhouse of diverse teams and enable you to steer your career in the direction you desire. Join EY and contribute to building a better working world. As a ServiceNow Solution Architect, specializing in CSM/FSO/IRM, within our EY GDS-ServiceNow team, you will be engaged in resolving client issues using the ServiceNow platform. You will have the opportunity to collaborate with a high-caliber team and innovate products that address client challenges. The role of the Solution Architect involves designing and aligning client business requirements, ensuring seamless project delivery. You will collaborate with clients to evaluate existing processes and tools, propose ServiceNow platform solutions, define requirements, identify integration needs, and formulate architecture and implementation strategies. We are seeking a seasoned ServiceNow Manager with 8-10 years of experience to spearhead our ServiceNow initiatives. The ideal candidate should possess a robust background in integration, UI Builder, Playbook, and CIS-CSM, coupled with extensive knowledge in dispute management and Financial Services Operations (FSO). This role entails strategic oversight, team leadership, and the delivery of top-notch ServiceNow solutions that resonate with our business goals. Key Responsibilities: - Lead and supervise the ServiceNow development team, offering guidance and mentorship for ensuring exceptional deliverables and professional growth. - Oversee the design, configuration, and customization of the ServiceNow platform, emphasizing integration, UI Builder, and Playbook functionalities to enhance user experience and operational efficiency. - Develop and implement service request fulfilment workflows, utilizing CSM capabilities to streamline customer service processes and enhance dispute management. - Drive the architecture and implementation of integrations with third-party systems to ensure seamless data flow and process automation organization-wide. - Collaborate with business stakeholders to gather detailed specifications and deliver high-quality products/releases aligned with business objectives, maintaining comprehensive technical specifications documentation. - Manage data loading, manipulation, and maintenance between ServiceNow and other systems to uphold data integrity and compliance with business requirements. - Work closely with business liaisons to design and optimize dashboards, home pages, performance analytics data collectors, and reports for actionable insights. - Analyze user stories and internal procedures to enhance system capabilities, automate workflows, and address scheduling limitations during ServiceNow releases. - Conduct thorough system and integration testing with sample and live data to ensure adherence to best practices and quality standards. - Stay abreast of the latest ServiceNow features and industry trends, providing strategic recommendations for continuous improvement and innovation. Skills And Attributes For Success: - 8-10 years of experience in ServiceNow development and administration, with expertise in integration, UI Builder, Playbook, and CSM. - Proven proficiency in dispute management processes and Financial Services Operations (FSO). - Strong grasp of ServiceNow modules, functionalities, and best practices. - Exceptional leadership and team management skills, with a successful track record in leading projects and initiatives. - Strong analytical and problem-solving abilities focused on delivering business value. - Outstanding communication and interpersonal skills to effectively collaborate with stakeholders at all levels. - CIS-CSM or IRM certification is desirable. Education Level: - High School Diploma/GED, Technical Diploma, - Associates degree/College Diploma, - Non-Degree Program, Bachelors Degree, - Masters Degree, Doctorate Degree, Higher Degree, Other Bachelors or Masters. What We Look For: We seek individuals with commercial acumen, technical expertise, and a passion for learning in a dynamic environment. Join a market-leading team of over 250 professionals globally and engage with EY ServiceNow practices across various industries. EY offers a rewarding work environment where you will engage with diverse clients, from startups to Fortune 500 companies. You will be involved in inspiring and impactful projects, supported by a focus on education, coaching, and practical experience for personal development. We value our employees and provide opportunities for skill development, career progression, and a flexible work approach tailored to your needs. EY is dedicated to building a better working world by creating value for clients, people, society, and the planet, while fostering trust in capital markets. Through data, AI, and advanced technology, EY teams help clients navigate challenges and shape a confident future. With a comprehensive range of services in assurance, consulting, tax, strategy, and transactions, EY teams collaborate globally to deliver services in more than 150 countries and territories.,

Role: SOC Manager Microsoft Sentinel & SOC Services Location: Bangalore (Work from Office) Department: Security Practice Reporting To: Head of Security Practice Job Summary We are seeking a highly skilled and experienced SOC Manager to lead our Security Operations Center (SOC), with deep expertise in Microsoft Sentinel and Microsoft Security technologies. The ideal candidate will be responsible for managing 24x7 SOC operations, overseeing a multi-tier analyst team, and ensuring effective detection, response, and continuous improvement across all security monitoring services. This role requires strong technical leadership, operational discipline, and a forward-thinking approach to evolve the SOC using automation, threat intelligence, machine learning, and purple teaming. Key Responsibilities Lead and manage end-to-end SOC operations including Tier 1, 2, and 3 analysts, threat hunters, and incident responders. Design and optimize SIEM workflows, detection rules, hunting queries, and SOAR playbooks using Microsoft Sentinel. Ensure timely triage, investigation, containment, and response to security incidents as per SLAs. Build and maintain automation workflows using Logic Apps for Sentinel-based SOAR. Integrate and manage diverse log sources, including Defender suite, cloud workloads, identity platforms, and third-party security solutions. Drive continuous improvement through automation, ML-based detections, threat hunting, and purple teaming. Develop, review, and maintain SOC runbooks, playbooks, and use case libraries. Define and report on key metrics such as MTTD, MTTR, alert-to-incident ratio, and false positive rates. Ensure SOC alignment with regulatory and industry frameworks (NIST, ISO 27001, RBI, GDPR). Collaborate with internal and external stakeholders on incident reviews, compliance audits, and threat landscape updates. Participate in client onboarding, governance meetings, and SOC service reviews. Ability to manage distributed teams across time zones with a strong focus on collaboration, mentorship, and performance management. Required Skills and Experience 6 - 12 years of experience in cybersecurity operations, with minimum 24 years in a SOC leadership role. Proven hands-on experience managing Microsoft Sentinel in MSSP or enterprise environments. Expertise in KQL, UEBA, custom rule tuning, Sentinel analytics, and connector integrations. Knowledge of MITRE ATT&CK, threat modeling, and detection engineering. Experience with incident response lifecycle, forensic investigations, and root cause analysis. Strong knowledge of Microsoft 365 Defender stack (Defender for Endpoint, Identity, O365, Cloud Apps). Experience integrating with platforms like ServiceNow, Freshdesk and other Ticketing Systems Strong stakeholder communication, executive reporting, and client-facing experience. Preferred Certifications SC-200: Microsoft Security Operations Analyst SC-100: Microsoft Cybersecurity Architect AZ-500: Azure Security Engineer Associate

Ansible Developers Design and implement network automation playbooks using Ansible to manage TelCo network fabric and infrastructure. Ansible playbook designer and developer with min 8Yrs+ exp in telco infrastructure mgmt. • Exp with IBM Watson X

Your potential, unleashed. India's impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matter s. The team Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in being secure, vigilant, and resilientnot only by looking at how to prevent and respond to attacks, but at how to manage cyber risk in a way that allows you to unleash new opportunities. Embed cyber risk at the start of strategy development for more effective management of information and technology risks Job Description: We are seeking a Skilled SOAR Engineer with hands-on experience in Palo Alto XSOAR to join our cybersecurity automation team. The ideal candidate will be responsible for designing, developing, and maintaining SOAR playbooks, creating custom integrations and managing the underlying infrastructure. Key Responsibilities Develop and optimize automation playbooks within SOAR platforms (preferably Palo Alto XSOAR). Design and implement custom integrations with third-party tools using Python. Maintain and enhance SOAR platform infrastructure, including setup, configuration, upgrades, data purging etc. Troubleshoot playbook or integration issues and ensure high availability of SOAR services. Ability to work in a 24x7 rotational shift environment. Required Skills: Proven experience with SOAR tools (XSOAR experience highly preferred) Strong proficiency in Python for scripting and automation. Experience in creating custom connectors, scripts, and automations in SOAR environments. Familiarity with SOAR platform administration, including health monitoring, backup/restore, and performance tuning. Desired qualifications Certifications such as CISSP, GSEC, CISM, or certifications specific to SOAR platforms (e.g., Palo Alto Cortex XSOAR Certification) Experience required 5-8 Years Location and way of working Base location: Mumbai/Hyderabad Professional is required to work from Client office How youll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the worlds most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report. Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyones welcome entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals. * Caution against fraudulent job offers*: We would like to advise career aspirants to exercise caution against fraudulent job offers or unscrupulous practices. At Deloitte, ethics and integrity are fundamental and not negotiable. We do not charge any fee or seek any deposits, advance, or money from any career aspirant in relation to our recruitment process. We have not authorized any party or person to collect any money from career aspirants in any form whatsoever for promises of getting jobs in Deloitte or for being considered against roles in Deloitte. We follow a professional recruitment process, provide a fair opportunity to eligible applicants and consider candidates only on merit. No one other than an authorized official of Deloitte is permitted to offer or confirm any job offer from Deloitte. We advise career aspirants to exercise caution. In this regard, you may refer to a more detailed advisory given on our website at: https://www2.deloitte.com/in/en/careers/advisory-for-career-aspirants.html?icid=wn_

Responsibilities: In this role, you will: • Design, development and enhancement of Restful APIs • Focus on automation of operational activities, involving RedHat Linux, Windows & Virtualization platforms • Contribute to engineering aspects of developing templates and playbooks on Ansible Automation Platform. • Define, create & manage Ansible roles • Implement secrets management for applications using standard available tools. • Increase speed of provisioning, availability, and performance. • Work with Agile Teams, Architects, and Product Owners to identify and implement the most optimal solutions. • Ensure the automation solutions meet compliance & other audit requirements To be successful in this role, you should meet the following requirements: • 5 to 8 years of hands-on development experience, strong in development of Ansible playbooks and templates on Ansible Automation Platform (AAP). • Deep understanding of how to leverage AAP capabilities for developing Automation for large/Enterprise server estate. • Knowledge and understanding of Linux or Windows Operating System and its related modules. • Proficient in Python language with exposure to Python or Java Springboot APIs. • Advanced skills in developing and testing automation using Ansible Playbooks and Jenkins via API calls. • Hands-on experience in Continuous Integration and Continuous Delivery (CI/CD) pipelines and code management in a large organization using GitHub • Experience of working with agile practices and toolsets including JIRA and Confluence • Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels. • Ability to work with globally distributed teams and stakeholders • Experience working with and managing Jenkins pipelines for code testing and continuous deployment. • Experience in developing scripts in PowerShell or bash with some level of understanding of Server Operating Systems.

- Design, develop & maintain playbooks within Cortex XSOAR - Integrate security tools & threat intelligence sources with XSOAR - Implement & manage security alerts using XSIAM, SIEM & SOAR platforms - Fine-tune & optimize securty automation processes Required Candidate profile Exp. : 6+ yrs CTC : Upto 30 Lacs Location : Remote WFH (1 Opening) / Central Mumbai WFO (2 Open) Comm. Skills - Excellent Strong in Cortex XSOAR along with automation and XSIAM, SOAR, and SIEM tools.

Job Description: We are seeking a highly skilled and experienced DevOps / Automation Engineer with a strong background in Red Hat Enterprise Linux (RHEL) , virtualization technologies , and Ansible automation . The ideal candidate will have a proven track record of implementing infrastructure automation, managing virtual environments, and scripting to streamline operations in enterprise-scale systems. Key Responsibilities: Manage and maintain virtual environments, primarily using KVM and RHEL-based platforms. Design, develop, and maintain Ansible playbooks , roles, and Ansible Tower jobs for system configuration and automation. Lead or assist in migration projects involving virtual machines and infrastructure changes. Automate routine system administration tasks and deployment processes. Collaborate with cross-functional teams to define automation requirements and implement solutions. Monitor and troubleshoot system performance and availability issues. Create and maintain technical documentation for infrastructure and automation workflows. Required Skills: 6+ years of experience working with RHEL in production environments. Strong expertise in Ansible (Playbooks, Roles, Ansible Tower). Hands-on experience in scripting (Shell/Bash/YAML). Solid understanding of virtualization technologies , especially KVM . Experience with VM migration , provisioning, and lifecycle management. Good understanding of infrastructure automation and system configuration. Nice to Have: Experience with CI/CD tools and pipelines. Exposure to other automation tools (e.g., Terraform, Puppet). Familiarity with containerization (Docker) or orchestration (Kubernetes). Educational Qualification: Bachelors or Master’s degree in Computer Science, Information Technology, or related field. Relevant certifications in RHEL, Ansible, or Virtualization are a plus.