Platform Operations Executive - ITC Limited (Cloud Kitchen Business)

ITC

2 - 7 years

2 - 5 Lacs

Bangalore Rural Bengaluru

Posted:2 days ago| Platform:

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Skills Required

Platform Development Cataloguing Catalog Management Business Strategy Catalog Creation Category Management Platform Services Product Catalog Strategic Business Planning

Work Mode

Work from Office

Job Type

Full Time

Job Description

Cataloguing: Managing menu across POSist, Rebel+, GoKhana, etc.
Executing Platform Growth Initiatives: design visibility banners, hygiene of ads, discounts, widget tagging.
New Store Opening: First Time Right launch of new kitchens on platforms

Routine Work

Coordinate with internal and external stakeholders for design of creatives: Topicals, BOTD, DOTD, Cuisine Banner, Gourmet Experience Card, Whatsapp, Emailer, Push Notification, Top Picks with proper imagery and callouts.
Platform Operations: Thumbnail, Outlet Timings, Discounts Configuration, Handling Escalations.
Anchor end to end process of kitchen launch on platform: coordinate with aggregator and POS for listing new locations and FTR launch.
Daily Hygiene Checklist: Scheduled banners and discounts go live on time, inclusion of brands in any new widget on platform.
Weekly Checklist: Ads (both CPC and Search) are loaded in right volumen, targeted to right user set, meal slot and defined click rate.
Complete menu management on POSist, GoKhana and Rebel+ following SOP and documenting for audition purpose.
Weekly reports for quality, track consumer comments, escalate exceptions.
Diligently follow all SOPs with sign off and documentation after completition of a process.

ashruti.gupta@associatemail.in with the subject line mentioned as Platform Operations Executive

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