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5.0 - 8.0 years

7 - 10 Lacs

Gurugram

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EDUCATIONAL: - B.E/B.TECH GRADUATION/PG in MECHANICAL / AUTOMOBILE / ELECTONICS / ELECTRICAL ENGINEERING EXPERIENCE: - 5-8 Years JOB RESPONSIBILITY: - ANALYSIS OF AUTOMOTIVE TECHNOLOGIES TRACKING COMPETITORS LONG-TERM AND SHORT-TERM MODEL STRATEGY TO PREPARE BENCHMARKING REPORT. DESIGN/COST/ WEIGHT ANALYSIS AND PERFORMANCE EVALUATION OF NEW TECHNOLOGIES. ANALYSIS SUMMARY REPORTING & SUPPORT TO ENGINEERING TEAM COMPETENCY REQUIRMENTS: - BASIC UNDERSTANDING OF AUTOMOTIVE INDUSTRY (INDIA & GLOBAL MARKET), VEHICLE SEGMENTS, INDIAN CONSUMERS UNDERSTANDING AND COMPETITION SCANERIO. SHOULD BE ABLE TO PROVIDE THE INSIGHTS FOR IMPLEMENTING STRATEGIES THAT PRIORITIZE CUSTOMER NEEDS & PREFERENCES. SHOULD BE WELL VERSED WITH LATEST HAPPENINGS AND EMERGING TECHNOLOGIES IN AUTOMOBILE INDUSTRY AND SHOULD BE ABLE TO GAUGE THEIR IMPACT ON MSIL MODELS. KNOWLEDGE OF EXISTING AND UPCOMING INDIAN AND GLOBAL AUTOMOTIVE REGULATIONS (SAFETY AND EMISSIONS ETC.) UNDERSTANDING AND HANDS ON EXPERIENCE ON MARKET ISSUE. EFFECTIVE COMMUNICATION & ANALYTICAL SKILLS FLEXIBILITY & ADAPTABILITY, PROJECT MANAGEMENT SKILLS GOOD LISTINING ABILITY, LEADESHIP SKILLS & TEAM MEMBER DRIVING EXPERIENCE PREFERRED

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8.0 - 10.0 years

25 - 30 Lacs

Gurugram

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EDUCATIONAL: - B.E/B.TECH GRADUATION/PG in MECHANICAL / AUTOMOBILE / ELECTONICS / ELECTRICAL ENGINEERING EXPERIENCE: - 8-10 Years JOB RESPONSIBILITY: - ANALYSIS OF AUTOMOTIVE TECHNOLOGIES TRACKING COMPETITORS LONG-TERM AND SHORT-TERM MODEL STRATEGY TO PREPARE BENCHMARKING REPORT. DESIGN/COST/ WEIGHT ANALYSIS AND PERFORMANCE EVALUATION OF NEW TECHNOLOGIES. ANALYSIS SUMMARY REPORTING & SUPPORT TO ENGINEERING TEAM COMPETENCY REQUIRMENTS: - BASIC UNDERSTANDING OF AUTOMOTIVE INDUSTRY (INDIA & GLOBAL MARKET), VEHICLE SEGMENTS, INDIAN CONSUMERS UNDERSTANDING AND COMPETITION SCANERIO. SHOULD BE ABLE TO PROVIDE THE INSIGHTS FOR IMPLEMENTING STRATEGIES THAT PRIORITIZE CUSTOMER NEEDS & PREFERENCES. SHOULD BE WELL VERSED WITH LATEST HAPPENINGS AND EMERGING TECHNOLOGIES IN AUTOMOBILE INDUSTRY AND SHOULD BE ABLE TO GAUGE THEIR IMPACT ON MSIL MODELS. KNOWLEDGE OF EXISTING AND UPCOMING INDIAN AND GLOBAL AUTOMOTIVE REGULATIONS (SAFETY AND EMISSIONS ETC.) UNDERSTANDING AND HANDS ON EXPERIENCE ON MARKET ISSUE. EFFECTIVE COMMUNICATION & ANALYTICAL SKILLS FLEXIBILITY & ADAPTABILITY, PROJECT MANAGEMENT SKILLS GOOD LISTINING ABILITY, LEADESHIP SKILLS & TEAM MEMBER DRIVING EXPERIENCE PREFERRED

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3.0 - 8.0 years

3 - 6 Lacs

Hyderabad

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Resource Planning System Analyst - HIH - Evernorth About Evernorth Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Resource Planning Analyst: As a WFM Resource Planning Analyst you would be responsible for monitoring inbound call traffic and ensuring efficient distribution based on staff availability. You would use your analytical skill and utilize call volume reports to coordinate and complete real time capacity planning within the contact/call center. This role analyzes call center trends, including call volume, call patterns, staff productivity and resource allocation. This is an exciting opportunity for someone who enjoys the analytical aspects of finding the trend in the numbers puzzle and being a part of the solution. You would be an integral part in identifying areas for improvements to workforce productivity and modifications to programs. Core Responsibilities: Provides recommendations regarding capacity utilization and effectively enables the operation to meet/exceed operating objectives through accurate and consultative input and guidance regarding capacity. Monitors call distribution, product routing, priority levels, and load balancing to optimize service and ensure the most efficient use of resources to achieve the expected customer service levels. Interface with operations and WFM leadership regarding factors impacting performance. Displays high level of operational focus, professionalism, and engagement. Displays a positive team relationship by being supportive, visible, and easily accessible. Collaborates with matrix partners to ensure objectives and standards are met. Communicates in a clear and concise manner that is appropriate with the intended audience. Has awareness of and sets an example of compliance with all corporate policies and completion of training. Supports diversity by building an inclusive environment and valuing different perspectives. Qualifications: High school Diploma or GED; bachelor s degree preferred. 3+ years experience in a contact center environment handling Workforce Management function such as monitoring or reporting on call trends, call metrics, or KPIs. Knowledge of WFM tools and basic call routing strongly preferred (such as Verint, IEX, Aspect, Genesys) Demonstrated understanding of call center processes and procedures Must be technically savvy with strong Microsoft Office skills including intermediate proficiency with Excel (ability to run advanced formulas, write SQL queries, and create pivot tables preferred) Excellent verbal and written communication skills, including the ability to communicate effectively and persuasively with individuals, groups, or work teams to explain difficult technical issues and the ability to listen effectively. Must have strong analytical skills with the ability to analyze data, evaluate potential problems/opportunities, recommend, and implement solutions. Knowledge of Healthcare/PBM industry/Managed care industry preferred. About Evernorth Health Services

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4.0 - 9.0 years

6 - 9 Lacs

Bengaluru

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-Prepare, monitor and generate appropriate mathematical models and leverage WFM Tools to generate staffing requirements -Oversee the overall Capacity planning for HC Please Call/ Whatsapp @ 6002281943/7575955995/8559900185 Required Candidate profile -At least 2-3 years in a WFM planning role -Strong process and mathematical orientation -Experience of data modelling, simulations and scenario planning -Strong Communicator and decision maker

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2.0 - 3.0 years

5 - 8 Lacs

Bengaluru

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Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Typically graduate and equivalent with 2 -3 year experience with very good communication skills and written skills. Design, deliver, and support global sales model with focus on productivity improvement of planning process and application. Career Level - IC1 Career Level - IC1 Partner with lines of business in the design of compensation models in the support of strategic business initiatives. Update Terms and Conditions of compensation plans. Ensure global Compensation planning system is setup for online distribution of plans. issuing sales incentive plans. Provide reports to finance on effectiveness of sales model. Roll-out sales force plans globally to enable Oracle sales compensation plans to accept plans online. Create sales matrix which communicates payment structure to sales organization. Create on-target earnings matrix. Train Sales and Finance on global sales model and compensation models. Field questions from organization on models. Train Finance on Compensation planning.

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1.0 - 6.0 years

7 - 11 Lacs

Gurugram

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ANALYSIS OF AUTOMOTIVE TECHNOLOGIES TRACKING COMPETITORS LONG-TERM AND SHORT-TERM MODEL STRATEGY TO PREPARE BENCHMARKING REPORT. DESIGN/COST/ WEIGHT ANALYSIS AND PERFORMANCE EVALUATION OF NEW TECHNOLOGIES. ANALYSIS SUMMARY REPORTING SUPPORT TO ENGINEERING TEAM BASIC UNDERSTANDING OF AUTOMOTIVE INDUSTRY (INDIA GLOBAL MARKET), VEHICLE SEGMENTS, INDIAN CONSUMERS UNDERSTANDING AND COMPETITION SCANERIO. SHOULD BE ABLE TO PROVIDE THE INSIGHTS FOR IMPLEMENTING STRATEGIES THAT PRIORITIZE CUSTOMER NEEDS PREFERENCES. SHOULD BE WELL VERSED WITH LATEST HAPPENINGS AND EMERGING TECHNOLOGIES IN AUTOMOBILE INDUSTRY AND SHOULD BE ABLE TO GAUGE THEIR IMPACT ON MSIL MODELS. KNOWLEDGE OF EXISTING AND UPCOMING INDIAN AND GLOBAL AUTOMOTIVE REGULATIONS (SAFETY AND EMISSIONS ETC.) UNDERSTANDING AND HANDS ON EXPERIENCE ON MARKET ISSUE. EFFECTIVE COMMUNICATION ANALYTICAL SKILLS FLEXIBILITY ADAPTABILITY, PROJECT MANAGEMENT SKILLS GOOD LISTINING ABILITY, LEADESHIP SKILLS TEAM MEMBER DRIVING EXPERIENCE PREFERRED EXPERTISE IN MS OFFICE (POWERPOINT, EXCEL, WORD) TOOLS UG-NX

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2.0 - 5.0 years

4 - 7 Lacs

Jaipur

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Job Title: DEMAND PLANNING ANALYST Department: PROCUREMENT Status: FULL TIME Job Summary: The Demand Planning analyst engages in a variety of tasks such as creating and maintaining forecast models for customers, as well as incorporating business intelligence and forecasting information gathered from other areas such as sales, marketing, finance, procurement, and supply. This role will lead the discussion each month for meeting customer demand with counterparts in the organization and will participate in the monthly S&OP process. Essential Functions/Key Responsibilities: Developing demand forecasts at SKU level based on historical trends Using and maintaining the Infor DP database Participate in the development of statistical forecast models to optimize market demand without negatively affecting customer service levels. Assists in the maintenance of Safety Stocks at Warehouse level Report Development in both Excel and Power BI Job Skills and Qualifications/Knowledge and Skills: Bachelor s degree in business with a specialty in Economics and/or Marketing Minimum of 3 years experience Soft Skills: Ability to translate numbers and data into reliable insight Understanding of seasonality and peak demand times Accountability Extremely detail-oriented Technical Skills: Understanding of statistical modeling Excellent database and Excel skills Understanding of applicable computer systems, such as Microsoft Office, specifically Power BI and Excel, and demand/supply planning software

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3 - 8 years

5 - 10 Lacs

Hyderabad

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Locations : Hyderabad, Telangana, India Role ID 209207 Worker Type Regular Employee Studio/Department Fan Growth Flexible Work Arrangement Off Site Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Workforce Planning Analyst As a Workforce Planning Analyst, you will report to Director, Community Programs & Planning. You are passionate about improvements. Asking the right questions to find the right answers. Thinking critically and analyzing data to connect the dots and find solutions. Community Care EA s Community Care organization exists to inspire the world to play safely. We support players across the globe in 13+ languages. We value people who will bring new ideas and perspectives to help make Community Care a great place to be and be from. We celebrate diversity and inclusion. It s just as important for us to create great experiences for our people as for our players. We re looking for people that will come to the office (or Zoom meeting) excited to work and ready for some fun. EA values creativity, pioneering, passion, determination, learning, and teamwork. We mean things like acting with curiosity, speaking up with original ideas, and committing to each other as one team. Responsibilities: Create, maintain and deliver monthly, quarterly and annual staff planning projections for all frontline Community Care departments, adhering to tight deadlines. Analyze large historical datasets to ensure that our Operations teams are delivering against plans, with the ability to find actionable insights to drive improvements across our organization. Review and improve our planning processes on a consistent basis to ensure we are maximizing our effectiveness and identifying opportunities to improve efficiency. Work with key stakeholders across Worldwide Customer Experience to ensure our plans are constantly reviewed and updated to contain up to date information. Build a strong working relationship with our operations management, product management and project management teams to ensure that we are supporting them in delivering their goals whilst modelling planning scenarios to ensure business objectives are met. Work with our Data Science and Insights teams to identify analysis opportunities to drive improvements whilst also ensuring we are delivering to our planning KPIs. Collaborate with Sr Director of Community Care & business planning teams to ensure that we are delivering against our monthly, quarterly, and annual budget targets. Deliver and present our long-term planning outputs on a monthly and quarterly basis to leadership teams across the organization Qualifications: Experience performing WFM at a large-scale multinational corporation. Minimum of 3 years in Workforce Planning for a team of 1000+ agents Ability to flex between long term strategic forecasting and short-term tactical planning in a fast-paced environment Advanced Microsoft Office skills (Excel, PowerPoint, PowerBI) with the ability to model long-term staffing requirements in Excel. 3 or more years using Aspect or similar WFM tool. Advanced knowledge of key planning methodologies like Erlang, Workload, Shrinkage, etc. Intermediate knowledge of forecasting, quantitative modelling, and scenario analysis Experience using Tableau or a similar analytics platform to analyse large data sets to ensure accuracy of our planning inputs and outputs and to identify improvement opportunities. Proven track record of delivering to targets within tight deadlines. About Electronic Arts We re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. LinkedInID 1449 Back to Role List

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