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1.0 - 4.0 years
4 - 8 Lacs
Bengaluru
Work from Office
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy. What your background should look like: Competencies Location
Posted 3 weeks ago
0.0 - 2.0 years
3 - 7 Lacs
Gurugram
Work from Office
Female Customer Relationship Manager - Manage large amounts of incoming phone calls. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete information by using the right methods/tools. - Meet personal/customer service team sales targets and call handling quotas. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies. - Take the extra mile to engage customers. Requirements and skills : - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and presentation skills - Ability to multi-task, prioritize, and manage time effectively. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 1 month ago
1.0 - 4.0 years
2 - 5 Lacs
Mumbai
Work from Office
This is a full-time role for a Customer Service Executive based in Mumbai. The Customer Service Executive will be responsible for providing exceptional customer support and ensuring customer satisfaction. The day-to-day tasks may include handling customer inquiries, resolving customer complaints, processing orders, and maintaining customer records. Please note that this role requires on-site presence in Mumbai. Qualifications : - Interpersonal Skills, Customer Support, and Customer Service Management - Experience in handling customer inquiries and resolving customer complaints - Ability to provide exceptional customer support and ensure customer satisfaction - Excellent communication and problem-solving skills - Ability to work well in a team and independently - Attention to detail and strong organizational skills - Proficiency in MS Office and customer service software - Prior experience in a similar role is preferable This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 1 month ago
0.0 - 2.0 years
3 - 7 Lacs
Gurugram
Work from Office
Female Customer Relationship Manager - Manage large amounts of incoming phone calls.- Identify and assess customers' needs to achieve satisfaction.- Build sustainable relationships and trust with customer accounts through open and interactive communication.- Provide accurate, valid and complete information by using the right methods/tools.- Meet personal/customer service team sales targets and call handling quotas.- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies.- Take the extra mile to engage customers.Requirements and skills :- Proven customer support experience or experience as a Client Service Representative- Track record of over-achieving quota- Strong phone contact handling skills and active listening- Familiarity with CRM systems and practices- Customer orientation and ability to adapt/respond to different types of characters.- Excellent communication and presentation skills- Ability to multi-task, prioritize, and manage time effectively. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 1 month ago
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