Deputy Manager Customer Quality at Pune Marquardt

10.0 - 14.0 years

13 - 18 Lacs

Pune

Work from Office

We at Marquardt India are looking for Deputy Manager for Customer Quality role at Pune location. Role & responsibilities :- - Handling Zero KM issue with at customer place - Perform ICA and Monitoring - Root cause analysis and 8D marking and review with customer - Partner to the customer in all quality aspects -Communicate quality problems to the customer and start necessary measures and actions immediately and check effectiveness of the corrective action process -Implement special measures and actions if needed -Interdisciplinary definition and adjustment of corrective actions -Setup of quality improvement programs -Quality meeting at customer -Customer communication -Monitor Supplier scorecards received and published in customer supplier-portals, drive improvement actions together with involved departments - Dealer visits for solve the warranty issues if required Mandatory Skills:- - Technical education (diploma, BE) in electronics or mechatronics - Experience in handling of customer complaints (problem solving methods, 8D reports) - Education/knowledge about quality processes mandatory - Experience with automotive customers - Analysis of electronics circuit boards - Experience of handling vector CANoe tool - Core knowledge on CAN case and CAN communication in vehicle Desired Skills:- -Core knowledge of electronic circuits and components - Knowledge on 7QC tools/Why-Why Analysis/8D methodology - Autonomous, logical and organization abilities - Structured approach and above-average engagement

Posted 2 weeks ago

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Service Engineer Stellapps

2.0 - 6.0 years

3 - 3 Lacs

Bengaluru

Work from Office

1. The candidate's primary responsibility will be servicing faulty materials within the defined Service Level Agreement (SLA). 2. Responding to customer complaints, evaluating, and resolving customer problems. 3. Analysing, inspecting, and reviewing findings to determine appropriate solutions to meet customer demands. 4. The candidate should be capable of identifying faults in PCBs and rectifying them to prevent any major issues in the future. 5. Preparing Service Reports. 6. Compiling Daily Status Reports and Monthly Service Reports. 7. Creating reports on repeated failure analysis. 8. The candidate must be willing to travel as per business requirements. 9. Ensuring confidentiality by not sharing or disclosing any confidential data such as circuit diagrams, software, etc. 10. Being responsible for the maintenance and upkeep of all service equipment and tools. 11. Providing cost estimates to customers and following up through odoo. 12. Candidates should be prepared to relocate to different cluster locations without receiving additional benefits/salary.

Posted 1 month ago

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Quality Control Engineer Stellapps

2.0 - 4.0 years

3 - 3 Lacs

Bengaluru

Work from Office

Product inspection & Testing Soldering knowledg. 5s system knowledge ISO 9001 : 2015 Basic knowledge IQC, IPQT, FQC, OQC inspection Microsoft Excel knowledge Electronics components knowledge Education- Diploma in Electronics/ITI in electronics

Posted 1 month ago

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Service Engineer Stellapps

2.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

The candidate's primary responsibility will be servicing faulty materials within the defined Service Level Agreement (SLA). Responding to customer complaints, evaluating, and resolving customer problems. 3. Analysing, inspecting, and reviewing findings to determine appropriate solutions to meet customer demands. 4. The candidate should be capable of identifying faults in PCBs and rectifying them to prevent any major issues in the future. 5. Preparing Service Reports. 6. Compiling Daily Status Reports and Monthly Service Reports. 7. Creating reports on repeated failure analysis. 8. The candidate must be willing to travel as per business requirements. 9. Ensuring confidentiality by not sharing or disclosing any confidential data such as circuit diagrams, software, etc. 10. Being responsible for the maintenance and upkeep of all service equipment and tools. 11. Providing cost estimates to customers and following up through odoo. 12. Candidates should be prepared to relocate to different cluster locations without receiving additional benefits/salary.

Posted 1 month ago

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