P&C Back Office Sr Analyst

Role & responsibilities

P&C Back Office Sr Analyst

Key Responsibilities:

• Manage end-to-end

  P&C policy lifecycle activities

  , including

  quote processing, new business issuance, policy endorsements, renewals, and claims handling

  .
• Serve as a key contact for

  customer interactions

  , ensuring accurate and timely resolution of policy-related queries.
• Handle

  policy maintenance tasks

  , including updates, cancellations, and reinstatements.
• Ensure

  pre-renewal and renewal processes

  are executed smoothly, including premium calculations and adjustments.
• Process

  renewal debits

  and ensure accuracy in

  policy accounting and documentation

  .
• Work closely with internal teams and external stakeholders to drive

  process improvements

  and enhance customer experience.
• Maintain compliance with

  US insurance regulations

  and ensure

  data integrity

  in all transactions.
• Provide

  insights and recommendations

  to improve efficiency in

  back-office insurance operations

  .

Key Qualifications & Experience:

• Minimum 1 year to 4 years of experience

  working for a

  global insurer

  in a P&C back-office operations role.
• Strong understanding of the

  end-to-end P&C policy lifecycle

  , including policy issuance, maintenance, renewals, and claims management.
• Prior

  customer-facing experience

  in an insurance operations environment is a must.
• Familiarity with

  US insurance market operations

  and regulatory requirements.

• Exposure to international commercial insurance services

  will be a

  bonus

  .
• Preferred certifications:

  III Licentiate (India), CERT CII, AINS

  , or equivalent industry-recognized P&C insurance certifications.
• Strong

  analytical and problem-solving skills

  with a focus on accuracy and compliance.
• Ability to

  work from the office

  and support

  US-facing operations

  .

Key Skills

• Excellent interpersonal and comprehension skills,
• Excellent numeration and analytical skills,
• Excellent communication skills in form of oral, web chatting and email writing,
• Strong experience in MS Office suite of applications,
• Strong experience in reading and interpreting insurance related correspondences from Insurer, brokers and end customers,
• Strong experience in working with Insurance PAAS & Mainframe systems,

For more details please reachout Menaga - 9019730400