Payment Support Specialist

Role & responsibilities

• Reviews and interrogates Clinical Trial Agreements (CTAs) and amendments to ensure payments align with documented costs, escalating discrepancies as needed. 
• Attends, participates, prepares, and distributes meeting minutes and action items for internal and external meetings, following up on action items to closure. 
• Collaborates with clinical operations, project management, accounts payable, accounts receivable, and site contracts teams. 
• Maintains timely and effective communication among team members and site staff, keeping IMS Leadership and Clinical Research Associates (CRAs) informed of site and study status. 
• Ensures all study documents are archived according to guidelines and policies. 
• Provides support for quality assurance activities, including audit preparation, documentation, and resolution of actionable issues. 
• Works with sponsor systems and applications as required by the project. 

Qualifications:

• 1 to 2 years of experience.

• Should have EDC, Data Management background.

• Associates Degree (or equivalent) level of qualification in life sciences, Medicine, Pharmacy, Nursing and related field or equivalent combination of education and experience.
• Knowledge of Good Clinical Practice/ICH guidelines and other applicable regulatory requirements.
• Strong Organizational skills.
• Ability to manage time and work independently.
• High Proficiency with full MS Office Applications.
• Strong communication, presentation , interpersonal skills both written and spoken, with an ability to inform , influence, convince and persuade.
• Ability to travel if necessary preferred (approximately 5%).
• High level of competence in English language.