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10.0 - 20.0 years
0 - 0 Lacs
bangalore, iran, burkina faso
On-site
We are seeking an experienced and dedicated Hospitality Manager to lead and manage the daily operations of our facilities. In this role, you will play a crucial part in organizing and overseeing all activities to ensure a seamless and exceptional customer experience. As a leader and problem solver, you will guide and support our team, empowering them to reach their full potential. Your responsibilities will encompass coordinating various functions, implementing efficient processes, and maintaining high-quality standards throughout the organization. Excellent communication and organizational skills are vital for effectively liaising with staff, customers, and other stakeholders. We are looking for a candidate with a proven track record in the hospitality industry, a passion for delivering outstanding service, and the ability to inspire and motivate others. Join our team and contribute to creating memorable experiences for our guests while driving the success of our hospitality operations. Responsibilities Hire qualified personnel according to standards Organize and coordinate operations to ensure maximum efficiency Supervise and evaluate staff Ensure supplies and equipment are adequate in quantity and quality Handle customer complaints when necessary Assist in pricing products or services Assume responsibility of budgeting and monitoring expenses Enforce adherence to regulations and quality standards Ensure all records are kept properly and consistently Review and prepare reports for senior management
Posted 7 hours ago
10.0 - 20.0 years
0 - 0 Lacs
bangalore, iran, burkina faso
On-site
We are looking for a reliable hotel concierge to work at the main entrance desk of our hotel. You will be the first to meet our customers so the first impression of our hotel depends on your friendliness and efficiency. The ideal candidate will be a smart and trustworthy individual able to provide customers with a warm greeting and handle all incoming requests. In addition, you will be responsible to protect the hotel and its residents by monitoring who comes in and out of our premises. The goal is to contribute to an overall pleasant customer experience to increase our reputation and ensure sustainable growth. Responsibilities Welcome customers upon entrance and confirm reservations Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements Understand customers needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations Arrange events, excursions, transportation etc. upon request from hotel residents Answer the phone and make reservations, take and distribute messages or mail and redirect calls Respond to complaints and find the appropriate solution
Posted 9 hours ago
2.0 - 7.0 years
2 - 7 Lacs
Ahmedabad, Bengaluru, Delhi / NCR
Work from Office
Job Title: Phone Receptionist (English & Punjabi) Location: Onsite | Start Time: 6:30 PM IST Employment Type: Full-Time Department: Administration / Front Desk Benefits: HMO Coverage + Annual Leave Role Overview We are seeking a dedicated and bilingual Phone Receptionist to be the first point of contact for our patients over the phone. This role requires excellent communication skills in both English and Punjabi , a professional demeanor, and a strong ability to multitask in a fast-paced medical environment. Key Responsibilities Answer inbound calls and professionally engage with patients. Schedule, confirm, change, or cancel appointments using scheduling software. Relay patient messages clearly and accurately to medical staff (physicians). Review, interpret, and digitally file faxes. Conduct phone interviews with patients to complete required forms, case histories, and documentation. Input and format electronic medical records (EMRs) with accuracy. Maintain strict patient confidentiality and adhere to data protection policies at all times. Required Skills & Qualifications Fluency in English and Punjabi (speaking, reading, writing, and interpretation). Strong verbal communication and active listening skills. Excellent customer service and interpersonal abilities. Familiarity with basic scheduling and medical appointment software. Basic administrative and computer skills (data entry, digital filing, record formatting). Ability to work independently, manage time effectively, and handle sensitive information with discretion. Schedule & Work Conditions Work Hours: Start time at 6:30 PM IST Location: Onsite Position Type: Full-time
Posted 1 month ago
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