4 Output Monitoring Jobs

Responsibilities: 1E Tachyon Platform Management: Running and maintaining 1E Tachyon Platform Backend Infrastructure (On-Prem / SaaS). Digital Employee Experience (DEX) Improvement: Responsible for improving Digital Employee Experience (DEX). Communication & Recommendations: Communicate findings and recommendations clearly to internal stakeholders and clients. Project Support: Support project planning, scoping, and execution with a focus on quality and efficiency. Custom Instruction Development: Develop custom instructions for workplace experience and Selfheal capabilities for devices. Guaranteed State Rule Management: Create and deploy guaranteed state rules. Device Monitoring & Troubleshooting: Monitor and troubleshoot device Stability and Experience. Tachyon Health Monitoring: Monitor Tachyon agent and Server Health. ITSM Integration: Connect ITSM with Tachyon. Desktop Management Integration: Integrate with desktop management for OS Patching and Software Delivery. Inventory Management: Manage inventory for endpoints. Automation & Selfheal Collaboration: Collaborate with other team members to build, test, and release automation and selfheal capabilities. Vendor Liaison: Work with 1E Vendor for any raised issues related to 1E Solutions and Platform. Training & Technical Support: Train support staff and help with technical issues as necessary. Client Engagement: Work with client organizations to identify and address business needs. Reporting & Analytics: Design and execute SQL queries, dashboards, and reports using BI tools (e.g., Power BI, Tableau). Telemetry Data Analysis: Leverage telemetry data to perform in-depth analysis of system performance, user behavior, and usage patterns to identify actionable insights and optimization opportunities. Accurate Reporting: Ensure accurate and consistent reporting, adhering to data governance standards and aligning with internal and customer expectations. Presentation Creation: Create visually compelling and outcome-oriented PowerPoint presentations to effectively communicate insights, recommendations, and project progress to internal stakeholders and clients. Automation Opportunity Identification: Analyze incident volume trends, knowledge base (KB) articles, and support operations data to uncover automation and process improvement opportunities. Cross-functional Collaboration: Collaborate with cross-functional teams to drive outcomes, ensuring timely delivery and adherence to project governance frameworks. Analytical Framework Development: Develop analytical frameworks and models to support strategic decision-making and continuous improvement initiatives. Data Quality & Security: Maintain a high standard of data quality, integrity, and security across all analytics outputs and dashboards. Mentorship & Best Practices: Mentor and guide junior analysts and contribute to best practices. Cross-functional Initiatives: Lead cross-functional initiatives, coordinating with business and technical stakeholders to ensure timely, outcome-driven delivery of analytical insights. End-to-End Analysis Project Ownership: Own end-to-end delivery of analysis projects, from requirement gathering to final presentation, driving clarity and measurable impact. Best Practices & Prioritization: Responsible for setting best practices, guiding the analytics team in prioritizing tasks, and fostering a culture of continuous improvement and proactive problem-solving. Module Output Monitoring: Responsible for monitoring, validating, and analyzing outputs from various Tachyon modules, ensuring they align with expected behaviors and deliver measurable value to customers. Required Skills: Proficiency in 1E Tachyon . Working knowledge of Desktop Management related technologies and processes, including Microsoft SCCM, Active Directory, networking, monitoring, patching, group policy, image development, and advanced desktop troubleshooting . Thorough knowledge of SQL/SQLite/PowerShell/Restful services/Web Services/WMI/Regular Expressions (RegEx)/Windows Operating System . Understanding of JSON, XML formats . Ability to consume API. Understanding of Windows server and client administration . Good understanding of Group Policy, DNS and DHCP administration . Proficiency in enterprise endpoint management solutions including modern management with Microsoft Intune/SCCM/VMWare WorkspaceOne . Excellent problem solving/analytical skills. Ability to work independently and as part of a team. Must be able to multi-task, change direction, set priorities, and meet deadlines. Nice to have skills: Proficiency with other 1E tools such as Nomad/Shopping/Nightwatchman. Familiarity with Nexthink, SysTrack. Problem-solving attitude. Collaborative team spirit. Good communication skills with the ability to represent in global meetings/forums/customers. Good understanding of network infrastructure. Knowledge of Cloud Technologies.

Responsibilities: 1E Tachyon Platform Management: Run and maintain 1E Tachyon Platform Backend Infrastructure (On-Prem / SaaS). Digital Employee Experience (DEX) Improvement: Responsible for improving Digital Employee Experience (DEX). Communication & Recommendations: Communicate findings and recommendations clearly to internal stakeholders and clients. Project Support: Support project planning, scoping, and execution with a focus on quality and efficiency. Custom Instruction Development: Develop custom instructions for workplace experience and Selfheal capabilities for devices. Guaranteed State Rule Management: Create and deploy guaranteed state rules. Device Monitoring & Troubleshooting: Monitor and troubleshoot device stability and experience. Tachyon Health Monitoring: Monitor Tachyon agent and server health. ITSM Integration: Integrate ITSM with Tachyon. Desktop Management Integration: Integrate with desktop management for OS Patching and Software Delivery. Inventory Management: Manage inventory for endpoints. Automation & Selfheal Collaboration: Collaborate with other team members to build, test, and release automation and selfheal capabilities. Vendor Liaison: Work with 1E Vendor for any raised issues related to 1E Solutions and Platform. Training & Technical Support: Train support staff and assist with technical issues as necessary. Client Engagement: Work with client organizations to identify and address business needs. Reporting & Analytics: Design and execute SQL queries, dashboards, and reports using BI tools (e.g., Power BI, Tableau). Telemetry Data Analysis: Leverage telemetry data to perform in-depth analysis of system performance, user behavior, and usage patterns to identify actionable insights and optimization opportunities. Accurate Reporting: Ensure accurate and consistent reporting, adhering to data governance standards and aligning with internal and customer expectations. Presentation Creation: Create visually compelling and outcome-oriented PowerPoint presentations to effectively communicate insights, recommendations, and project progress. Automation Opportunity Identification: Analyze incident volume trends, knowledge base (KB) articles, and support operations data to uncover automation and process improvement opportunities. Cross-functional Collaboration: Collaborate with cross-functional teams to drive outcomes, ensuring timely delivery and adherence to project governance frameworks. Analytical Framework Development: Develop analytical frameworks and models to support strategic decision-making and continuous improvement initiatives. Data Quality & Security: Maintain a high standard of data quality, integrity, and security across all analytics outputs and dashboards. Mentorship & Best Practices: Mentor and guide junior analysts and contribute to best practices. Cross-functional Initiatives: Lead cross-functional initiatives, coordinating with business and technical stakeholders to ensure timely, outcome-driven delivery of analytical insights. End-to-End Analysis Project Ownership: Own end-to-end delivery of analysis projects, from requirement gathering to final presentation, driving clarity and measurable impact. Best Practices & Prioritization: Responsible for setting best practices, guiding the analytics team in prioritizing tasks, and fostering a culture of continuous improvement and proactive problem-solving. Module Output Monitoring: Responsible for monitoring, validating, and analyzing outputs from various Tachyon modules, ensuring they align with expected behaviors and deliver measurable value to customers. Required Skills: Proficiency in 1E Tachyon . Working knowledge of Desktop Management related technologies and processes, including Microsoft SCCM, Active Directory, networking, monitoring, patching, group policy, image development, and advanced desktop troubleshooting . Thorough knowledge of SQL/SQLite/PowerShell/Restful services/Web Services/WMI/Regular Expressions (RegEx)/Windows Operating System . Understanding of JSON, XML formats . Ability to consume API. Understanding of Windows server and client administration . Good understanding of Group Policy, DNS and DHCP administration . Proficiency in enterprise endpoint management solutions, including modern management with Microsoft Intune/SCCM/VMWare WorkspaceOne . Excellent problem solving/analytical skills. Nice to have skills: Experience with other 1E tools such as Nomad/Shopping/Nightwatchman. Experience in Nexthink, SysTrack. Problem-solving attitude. Collaborative team spirit. Good communication skills with the ability to represent in global meetings/forums/customers. Good understanding of network infrastructure. Knowledge of Cloud Technologies.

As a member of our team, you will be responsible for various tasks including process setting, material management, machine & mold trial, manpower handling, data entry, output monitoring, and material reconciliation. You will be expected to perform these duties efficiently and effectively to contribute to the overall success of our operations. This is a full-time, permanent position with benefits such as cell phone reimbursement, health insurance, and Provident Fund. The work schedule will involve rotational shifts to ensure coverage at all times. In addition to the base compensation, there are performance bonuses and yearly bonuses available based on individual and team achievements. The work location for this role is in person, requiring your presence at the designated facility. You will work closely with the team to meet production targets and maintain quality standards. Your attention to detail and ability to multi-task will be essential in ensuring smooth operations and timely deliverables.,

Department: Production Manufacturing Reports To: Production Manager Plant Head Industry: Optical Fibre Cable Manufacturing Telecommunications Role Overview: We are looking for a dynamic and experienced Production Shift Incharge IBR to manage and oversee shift operations for Intermittently Bonded Ribbon (IBR) cable production. The ideal candidate will ensure production targets, quality standards, safety norms, and process efficiencies are consistently met across shifts. Key Responsibilities: Lead and supervise shift operations for the IBR production line, ensuring adherence to daily production plans. Ensure proper start-up, operation, and shut-down of machines such as ribbonizers, SZ stranders, and other IBR-related equipment. Monitor production KPIs including output, efficiency, downtime, scrap, and quality. Manage manpower allocation and coordinate with maintenance, QA, and logistics teams for smooth operations. Conduct shift handovers, maintain production reports, and escalate any deviations or issues to the Production Manager. Ensure adherence to safety protocols, 5S, and good manufacturing practices (GMP) on the shop floor. Provide on-the-job training to operators and technicians to improve productivity and skill levels. Participate in root cause analysis for process issues and contribute to continuous improvement initiatives. Ensure the traceability of raw materials and finished goods as per SOPs and ISO requirements. Key Requirements: Education: Diploma B.Tech in Mechanical, Electrical, or related engineering field. Experience: Minimum 4--8 years in cable manufacturing, with at least 2 years in a shift supervisory or incharge role. Technical Knowledge: Strong understanding of IBR technology, fibre alignment, ribbon bonding, and machine parameters. Familiarity with ISO standards, TPM, 5S, and basic quality tools (e.g., RCA, Pareto, Fishbone). Willingness to work in rotating shifts and under high-pressure production environments. Key Competencies: Shift Management & Leadership Technical Acumen in IBR Process Team Coordination & Communication Problem Solving & Decision Making Quality & Safety Orientation Documentation & Reporting