Order Management Specialist

Job Description

Responsibilities : Team handling exp is a Must Review and approve customer contracts in SFDC triggering the automation of other accounting processes Ensures all orders are processed with expediency and accuracy within the designated SLA. Invoice customers through NetSuite in alignment with contractual terms Maintain a thorough understanding of Diligent products and services Support the Customer Transactions Manager on the integration of acquired companies in SFDC Assist in the formulation of internal controls and policies to comply with legislation and established best practices Ability to work a flexible schedule as needed for month-end, quarter-end, and year-end close. Resolve complex transactional issues using multiple resources and records. Other duties as assigned. Required Experience/Skills: Bachelor s Degree required Must have strong attention to detail Strong work ethic and willingness to take ownership for wide-ranging responsibilities Excellent interpersonal skills, flexibility to accommodate different situations and temperaments Ability to multi-task and work in a fast-paced and demanding global environment. Working knowledge of Microsoft Office (Excel, Word, Outlook, etc) Superior organization and prioritization skills Ability to perform under pressure and meet tight deadlines Strong communication skills, both verbal and written