Order Fulfillment Executive

Here’s a sample Job Description for an Order Fulfillment Executive tailored for Sabato Exports:

Job Title: Order Fulfillment Executive

Location: Delhi (Office-based)

Industry: Automotive Spare Parts (Exports)

Reporting To: Operations Manager / Director

Role Summary:

Sabato Exports is looking for a proactive and detail-oriented Order Fulfillment Executive to ensure timely execution of customer orders. The role involves close coordination with suppliers, logistics partners, and internal teams to track production and delivery status, resolve delays, and ensure on-time dispatch of shipments to customers.

Key Responsibilities:

• Order Tracking:

Follow up daily with suppliers on the production and dispatch status of all confirmed orders.

• Timeline Management:

Ensure all customer delivery timelines are met. Escalate any risks of delay and coordinate to resolve issues quickly.

• Supplier Coordination:

Maintain clear communication with suppliers regarding order quantities, delivery dates, and packing requirements.

• Logistics Follow-Up:

Coordinate with logistics partners or freight forwarders for timely pickup, documentation, and shipment tracking.

• Customer Updates:

Share regular updates with the sales team or customers regarding order status, ETD/ETA, and any changes in timelines.

• Documentation Support:

Assist in checking proforma invoices, packing lists, and other documents related to each order.

• Internal Reporting:

Maintain an accurate tracker of all orders from placement to delivery, with status updates and expected timelines.

Requirements:

• Minimum 2–4 years of experience in order coordination, dispatch follow-up, or supply chain support (preferably in exports or automotive parts).

• Strong communication and follow-up skills.

• Proficient in Excel and basic ERP or order tracking tools.

• Ability to handle pressure and manage multiple orders simultaneously.

• Detail-oriented, responsible, and proactive in solving problems.

Preferred:

• Experience in the auto parts export industry.

• Familiarity with supplier coordination and basic logistics workflows.

Why Join Sabato Exports?

• Work with a growing export company serving international markets.

• Opportunity to take ownership of the full order fulfillment process.

• Be part of a small, focused team where your work directly impacts customer satisfaction and business growth.

Job Types: Full-time, Permanent

Pay: ₹29,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Paid sick time
• Paid time off

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Yearly bonus

Work Location: In person