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5.0 - 6.0 years
2 - 6 Lacs
Bengaluru
Remote
Notice Period : Immediate to 30 Days Preferred Job Summary : We are seeking a highly skilled Oracle SBC Engineer with hands-on experience in Oracle Acme Packet SBC solutions. The ideal candidate will be responsible for the design, implementation, configuration, and support of Oracle SBC in enterprise or carrier-grade environments. Key Responsibilities : - Configure, deploy, and maintain Oracle SBC (Acme Packet) solutions across customer or network environments. - Perform advanced troubleshooting and root cause analysis of SBC-related issues. - Work on SIP signaling, media negotiation, and NAT traversal across networks. - Integrate SBC with VoIP infrastructure, IP-PBXs, IMS, or cloud platforms. - Collaborate with voice network teams and stakeholders to ensure optimal performance and security. - Monitor SBC systems and proactively identify and resolve performance bottlenecks. - Document technical designs, configuration guides, and operational procedures. - Participate in upgrades, patches, and system migrations as required. Required Skills & Experience : - 58 years of relevant experience in Oracle SBC / Acme Packet solutions. - Strong understanding of SIP, RTP, VoIP, IMS, and telecom protocols. - Experience with network security, NAT, firewalls, IP routing, and QoS. - Proficient in SBC configuration, call flow analysis, trace/debug, and troubleshooting. - Familiarity with voice services and infrastructure (VoIP gateways, SIP trunks, IP-PBX, Softswitches). - Exposure to cloud telephony or IMS environments is a plus. - Ability to write and maintain SBC routing and transformation rules. - Strong documentation and communication skills.
Posted 3 weeks ago
5.0 - 10.0 years
15 - 20 Lacs
Bengaluru
Work from Office
5+ years of demonstrated ability as a Senior Engineer in a NOC, TAC, or PS setting Ability to coordinate, lead, and influence teams solve complex networks and services during high pressure service impacting outages and incidents Expertise in Webex calling, CUCM, Dial plan and IP phone configurations Solid understanding of Oracle and Ribbon SBC product line Expert level knowledge on Oracle ACME Session Border Controller (SBC), Session Delivery Manager (SDM) and Enterprise Operations Manager (EOM), Ribbon SBC and Ribbon Analytics Platform Advanced technical skill on Deploy, Configure, Upgrade and Operate Oracle ACME and Ribbon SBC Suit Deploy and Configure Oracle ACME SBC and Ribbon SBC products Handling Day 2 Operational tasks related to Oracle ACME SBC and Ribbon SBC products Troubleshooting integration issues between SBC and other SIP Stacks like Cisco CVP, Call Manager and Phones Working with Service Provide and Partner to troubleshoot SIP Trunk issues between SBC and ITSP Perform Configuration changes like Add Route, Modify Session Manipulation to fix call routing issues While troubleshooting issues or part of changes, perform health checks on ACME SBC and Ribbon SBC solution to detect problems. Configure network interfaces, SIP trunks, call routing, session policies, and HMR rules to establish seamless communication and manipulate SIP message headers. Configuration of Client and SIP trunks with peer Client / SIP proxy servers Coordination with Carriers, vendor, OEM, Client technical Team for new deployment or upgradation Capacity planning, handle device lifecycle and vulnerability management Fundamental knowledge of Cisco Unified Communication Applications: CUCM, CUC, IMP and Cisco VoIP Protocols: SIP, MGCP, H323, Strong verbal and written communication, consulting, and relationship building skills with ability to work autonomously and thrive in a transformational environment Ability to identify, prioritize, and drive service improvement opportunities. Experience required: Deployment, Configuration and Operate Oracle and Ribbon SBC Strong Experience on Oracle and Ribbon SBC product line Prior working experience in Managed Services environment Desirable skills: CCIE Certification (Collaboration) is a pre-requisite for this role Foundational level knowledge of ITIL Role & responsibilities
Posted 1 month ago
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