Python Automation Engineer (Optical Domain) - Gurgaon Leinex Consulting

4.0 - 9.0 years

15 - 27 Lacs

Gurugram

Hybrid

Role Overview: We are seeking a skilled SVT/PV Engineer to design, automate, and execute test strategies for Cienas Packet Optical products. The role focuses on OTN Transport and Switching, automation frameworks, and Network Management Systems (NMS). Key Responsibilities: Develop and execute comprehensive test strategies for telecom networks. Design and implement automation scripts (TCL/Python). Create and manage test plans using manual and automated techniques. Perform defect analysis and collaborate with design teams for resolution. Ensure testing is aligned with industry standards (ITU-T, IETF, IEEE, ANSI). Must-Have Skills & Qualifications: Strong expertise in OTN Transport & Switching. Proficiency in test automation (TCL/Python). Experience with telecom test equipment and network protocols. Sound debugging and defect analysis capabilities. Bachelor’s/Master’s degree in Electronics, Computer Science, or Optical Communications. Exposure to photonics, DWDM, NMS, and packet/TDM technologies.

Posted 1 week ago

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Customer Service Executive Lithous Services

2.0 - 4.0 years

2 - 3 Lacs

Gurugram

Work from Office

Customer Service Executive ( Fr Eye Wear Industry Only ) Respond to stores inquiries,Resolve stores complaints,Provide product(Eye Wear) information Knowledge about optical or eye wear ,Lens & frames Customer Service Executive(Fr Eye Wear Industry only) - Respond to stores inquiries, Resolve stores complaints,Provide product(Eye Wear) information Key Responsibilities: Respond to Store Inquiries: Promptly and professionally respond to all incoming inquiries from retail stores via phone, email, and/or chat regarding orders, products, shipments, policies, and general operational questions. Accurately log and track all inquiries in the CRM system. Resolve Store Complaints: Investigate and resolve complex store complaints and issues, including but not limited to product defects, shipping discrepancies, billing errors, and warranty claims. Collaborate with relevant internal departments (e.g., Logistics, Production, Sales, Finance) to ensure timely and satisfactory resolutions. Follow up with stores to ensure their satisfaction with the resolution provided. Provide Product (Eyewear) Information: Serve as a subject matter expert on all company eyewear products, including frames, lenses, contact lenses (if applicable), accessories, and associated technologies. Educate store staff on product features, benefits, care instructions, and fitting guidelines. Assist stores with product selection, technical specifications, and inventory inquiries. Provide updates on new product launches and discontinued items. Relationship Management: Build and maintain strong, positive relationships with store managers and staff. Act as a liaison between the company and its retail partners, ensuring clear communication and understanding. Documentation and Reporting: Maintain accurate and detailed records of all customer interactions, resolutions, and feedback. Prepare regular reports on inquiry trends, complaint types, and resolution times. Identify recurring issues and suggest improvements to processes and products. Process Improvement: Actively participate in identifying opportunities to improve customer service processes and enhance the overall store experience. Provide feedback to management on common store challenges and product-related issues.

Posted 3 weeks ago

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Optics Design Engineer Ananth Technologies

3.0 - 8.0 years

4 - 9 Lacs

Bengaluru

Work from Office

Job Title: Optics Design Engineer We are seeking a young and dynamic Optics Design Engineer with 34 years of experience in the design of telescope optics and lens assemblies. The ideal candidate will have a strong academic background from a reputed institution and hands-on experience in optical system design for advanced imaging and sensing applications. Key Requirements: Masters degree in Optical Engineering , Applied Optics , or M.Sc. Tech in Optics from a reputed institution. Proficiency in optical design software such as CODE V , Zemax , and ANSYS . Proven experience in the design and development of: Telescope optics Multi-element lens assemblies Zoom lenses Fiber optic components Strong understanding of: Zernike analysis Tolerance analysis MTF (Modulation Transfer Function) and other image quality performance metrics Knowledge of athermal design techniques for telescope systems. Ability to generate fabrication and inspection data sheets compliant with ISO standards . Role & responsibilities Preferred candidate profile

Posted 4 weeks ago

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