Operations Officer

Job Description

Roles and Responsibilities Manage day-to-day operations of the branch office, ensuring efficient workflow and productivity. Oversee KYC verification process for new customers, including documentation review and approval. Coordinate with sales teams to achieve targets and provide support forex transactions processing. Ensure compliance with RBI regulations and maintain accurate records of all financial activities. Verify KYC documents for clients and ensure adherence to AML regulations. Perform other duties as assigned by management to drive business growth and profitability. Coordinate with other departments (e.g., sales, customer service) to resolve issues and improve overall performance. Desired Candidate Profile 2-7 years of experience in banking or finance industry, preferably in an operations role. Strong understanding of AML Compliance, KYC Verification, Forex Transactions, RBI regulations. Excellent communication skills with ability to work effectively with cross-functional teams. Proficiency in MS Office applications (Word, Excel) for data analysis and reporting purposes. Ability to work accurately under pressure, meeting deadlines while maintaining attention to detail. What We Offer: Opportunities for career growth within a leading Forex Industry. Comprehensive health benefits package. Dynamic and supportive work environment with a focus on professional development.