12 Operational Support Jobs

A Day in the Life The Engineering Manager - Systems demonstrates leadership in development of our new neurostimulator system solutions and development of system design engineers. The employee acts as an influential functional manager working within a matrix organization to design and develop novel system features and full system solutions that reach across all NMPH therapies. This individual will apply proven communication skills, problem-solving skills, translation of research to product development and knowledge of best practices to guide his/her team on issues related to the design, design characterization and verification testing, operations support and product release. Responsibilities may include the following and other duties may be assigned. Plans, directs and implements all aspects of system design, development and validation of medical device systems and products Knowledge of product development, clinical (good to have), and regulatory requirements Oversees the investigation and evaluation of existing technologies in partnership with OU. Leads the team in partnership with business for the development of new concepts from initial design to market release and sustain products already on the field. Monitors documentation maintenance throughout all phases of development. Organizes the coordination of activities across the product teams within a system development to ensure timely delivery of the system for design characterization, verification, and validation testing. Selects, develops and evaluates personnel to ensure the efficient operation of the function. Poses strong technical leadership skills to guide, and mentor team of engineers involved in the system SI&T process Drives continuous improvement initiatives to enhance the efficiency and effectiveness of the systems verification and validation processes Communicates effectively with internal teams and external stakeholders, providing technical insights and updates on systems verification and validation progress. Required Knowledge and Experience Bachelor s or master s degree required with Minimum of 15+ years of relevant experience Experience managing a cross functional engineering technical team size of 20 or more. Provide a blend of people management and technical savviness. Have a deep understanding of the embedded and application SW development processes (Agile, waterfall methodology) and in establishing metrics & recommended the processes for the team. Experience with validation of test methods, hard and software, test fixtures. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here

Deliver a memorable and unique guest experience beyond smooth check-in and check-out. Proactively support guests throughout their stay by addressing requests and operational needs. Complete reports and share local area highlights to enhance guest satisfaction. Move freely within the work environment to complete tasks efficiently. Maintain a safe workplace by following all policies and procedures. Protect company assets and maintain confidentiality of sensitive information. Uphold quality standards in all interactions and maintain a professional appearance. Stand, sit, or walk for extended periods and handle light physical tasks (up to 10 lbs). Perform other duties as assigned to ensure exceptional guest service. Preferred Qualification: High school diploma or G.E.D. equivalent.

A.P. Moller - Maersk is an integrated logistics company dedicated to connecting and simplifying supply chains, enabling global trade, and helping our customers grow. We are committed to delivering outstanding customer experiences and ensuring efficient administrative and operational support that underpins our global business. Position Summary: As a Process Expert, you will be a key individual contributor responsible for performing skilled technical, administrative, or operational tasks within our Customer Experience or Administrative stream. This role requires the ability to independently apply established standards, while also exercising judgment to resolve routine problems and contribute to efficient service delivery for our customers and internal stakeholders. Key Responsibilities: Execute Specialized Tasks: Perform skilled technical, administrative, or operational tasks to support customer experience and/or internal operations. Customer Service Support (if applicable): Engage in activities such as customer channel management, case management, customer onboarding, relationship management, and contract and dispute management, as required by the specific team. Process Adherence & Application: Apply standardized work routines and methods effectively, adhering to defined boundaries and guidelines. Problem Resolution: Exercise independent judgment to resolve problems of limited scope and complexity, escalating non-routine issues to more experienced colleagues or supervisors when necessary. Documentation & Knowledge: Maintain a strong understanding of general facts and information pertinent to your job discipline, continuously building job and business knowledge through training and on-the-job experience. Operational Support: Provide essential support to ensure smooth and efficient operations within your assigned area. Required Experience & Skills: Experience: Skills developed through job-related training and on-the-job experience within a specific job discipline. The role anticipates a limited job and business knowledge at the time of hiring, emphasizing development. Judgment: Ability to exercise independent judgment within defined boundaries and guidelines. Problem-Solving: Capability to resolve problems of limited scope and complexity. Communication: Ability to articulate problems and escalate non-routine issues effectively. Autonomy: Works independently on assigned tasks, typically under supervision for non-routine matters. Proactive Learning: Eagerness to acquire and apply new knowledge and skills. What We Offer: Joining Maersk means being part of a team that is not only transforming global trade but also shaping the future of our industry. You will be part of a truly international company with a strong culture, where you will have unique opportunities to make a real impact on a global scale. We offer: A supportive environment where you can develop robust technical or practical knowledge in specific areas. Opportunities to work with global teams and contribute to essential customer experience and administrative functions. A clear path for skill development through job-related training and hands-on experience. The chance to work on tasks that contribute directly to Maersk's operational excellence and customer satisfaction.

What You'll Do Manage and execute substantial projects and processes within assigned spaces that help enhance space creditability Optimize space operations; proactively suggest and implement improvements or enhancements to space leadership Connect the dots across initiatives within the space and firm to create operational efficiencies and save team members time Help drive space-level strategy and facilitate change enablement Lead impact measurement & communication plans Collaborate on budget optimization and business development activities Interact independently with key members of the space and ZS team Act as a proxy for space leads in certain tasks, expanding scope and responsibility Navigate the network within the assigned space and across ZS to accomplish key objectives Deliver outputs that are of internal-ready quality, suitable for a broad audience What You'll Bring Bachelor's degree required 2+ to 5 years experience in professional services firm, consulting or strategy/operations experience preferred Fundamental understanding of consulting business models Strong analytical and problem solving skills Excellent oral and written communication Strong project management skills, successfully managing multiple projects at once, including those with intersecting workstreams Ability to navigate Experience and comfort working with multiple and senior stakeholders Empathy, adaptability and high personal impact Proficiency and skill in MS Office Suite

Wondering what your responsibilities would be Writing documents like help articles, SOPs, and other documents that explain complex technical concepts in an easy-to-understand way. Ability to identify credible sources, analyze data, and present the information in a clear and concise manner. Work with subject matter experts to gather information about the products or processes that they are documenting. Editing and revising documents that have already been written by other team members or subject matter experts to ensure accuracy and consistency. Work closely with other teams to gather information, review documentation, and ensure that the documentation meets the needs of the audience. Managing the entire documentation process, from planning and research to writing and publishing. Responsible for ensuring that documentation is up-to-date and easily accessible to end-users. Ensuring that technical support specialists have the necessary tools and resources to do their jobs effectively. Maintaining and reporting on key performance indicators (KPIs) related to support operations. What makes you eligible Very good verbal and written communication Good knowledge of grammar and sentence formation Engineering background shall be preferred Any prior experience in a similar role or in any e-commerce fulfillment domain/ return related operations would be a plus point

What you'll be doing: The Payroll Administration Specialist is responsible for providing global or region-specific payroll operations support. They collect key data inputs from various teams (e. g. , Benefits, Compensation, Mobility) to administer the disbursement of pay. The Payroll Administration Specialist is the face of payroll to Hitachi employees, working with third party payroll suppliers, Total Rewards COE, and BU HR to answer and resolve queries. The Payroll Specialist ensures that Hitachi employees get paid in a timely fashion, and that Hitachi is disbursing pay in compliance with regulatory requirements and company policies. This role will be a mixture of remote working and based on Hitachi s office in Bangalore. What you bring to the team: We're looking for a team player, who is motivated by delivering great work and the Hitachi vision. Some of the skills and experience we look for includes: Creates, updates, and maintains employee assignment and pay details Analyzes all off-cycle payroll requests and validates payroll inquiry/requests Processes regular and off-cycle payroll and distribute payments Processes payroll accounting and reconciliation Partners with third party payroll supplier as applicable Ensures Payroll Service Level Agreements are met with internal customers Monitor metrics/KPIs, gather customer feedback, and determine areas for improvement Partners with the Total Rewards COE to conduct quarter and year-end activities including preparation of interfaces and reports Provides support for Legal and regulatory reports Acts as a point of escalation for payroll inquiries, redirecting complex or unusual inquiries to Payroll Administration Lead, BU HR, and/or Total Rewards COE Preferred Qualification Responsible for payroll processing and ensuring timely and accurate processing of payroll transactions including salaries, benefits, taxes, and other deductions including timely FF of exits. Having excellent knowledge in US payroll, multistate payroll processing and statutory compliance. Good exposure in US year end process. Have experience in processing payroll in ADP WFN/Workday

What you'll be doing: The Payroll Administration Specialist is responsible for providing global or region-specific payroll operations support. They collect key data inputs from various teams (e. g. , Benefits, Compensation, Mobility) to administer the disbursement of pay. The Payroll Administration Specialist is the face of payroll to Hitachi employees, working with third party payroll suppliers, Total Rewards COE, and BU HR to answer and resolve queries. The Payroll Specialist ensures that Hitachi employees get paid in a timely fashion, and that Hitachi is disbursing pay in compliance with regulatory requirements and company policies. This role will be a mixture of remote working and based on Hitachi s office in Bangalore. What you bring to the team: We're looking for a team player, who is motivated by delivering great work and the Hitachi vision. Some of the skills and experience we look for includes: Creates, updates, and maintains employee assignment and pay details Analyzes all off-cycle payroll requests and validates payroll inquiry/requests Processes regular and off-cycle payroll and distribute payments Processes payroll accounting and reconciliation Partners with third party payroll supplier as applicable Ensures Payroll Service Level Agreements are met with internal customers Monitor metrics/KPIs, gather customer feedback, and determine areas for improvement Partners with the Total Rewards COE to conduct quarter and year-end activities including preparation of interfaces and reports Provides support for Legal and regulatory reports Acts as a point of escalation for payroll inquiries, redirecting complex or unusual inquiries to Payroll Administration Lead, BU HR, and/or Total Rewards COE Preferred Qualification Responsible for payroll processing and ensuring timely and accurate processing of payroll transactions including salaries, benefits, taxes, and other deductions including timely FF of exits. Having excellent knowledge in US payroll, multistate payroll processing and statutory compliance. Good exposure in US year end process. Have experience in processing payroll in ADP WFN/Workday

In this vital role, you will drive innovation in a highly integrated Financial Planning landscape. You will be an integral member of a truly dynamic and exciting Product Team that will own ground-breaking solutions for global professionals in Human Resources, Finance, and Global Commercial Operations. Are you a seasoned technologist with a mind for crafting a connected planning and budgeting ecosystem to drive powerful financial insights Come join our team and be a part of something new that we can be proud of. Roles & Responsibilities Develop and maintain the enterprise architecture vision and strategy, ensuring alignment with business objectives. Lead model building activities consistent with industry standards, including build and validation of modules and calculations, security and workflow management, and performance optimization. Drive continuous improvement in the architecture by identifying opportunities for innovation and efficiency. Co-innovate with Amgen Financial Planning & Analysis team by planning and managing Product roadmaps. Work directly with business SMEs to understand, prioritize, and advise on application focus and rollout. Work independently; function as a knowledge resource for less experienced team members. Serve as lead for operational support in a DevOps model for the deployed Anaplan solutions. Work on other initiatives and product teams on a rotational basis to gain multi-functional knowledge. Own and maintain SDLC documentation using Agile tools such as Confluence. Basic Qualifications Master's degree in Computer Science and 4 to 6 years of experience in Information Systems. OR Bachelor's degree in Computer Science and 6 to 8 years in Information Systems. OR Diploma in Computer Science and 10 to 12 years of experience in Information Systems. Must-Have Skills Implementing or running multiple planning solutions in Anaplan (preferred) or similar EPM tools (e.g., Hyperion, OneStream, SAP BPC, or TM1). Experience working in DevOps teams, utilizing agile tools like Jira. Possesses strong learning agility and analytical thinking with solid attention to detail. Outstanding interpersonal skills and technical leadership, including a natural ability to breakdown and convey complex technical topics to diverse audiences. Foster a culture of innovation. Experience with Tableau a plus. Good-to-Have Skills Strong solution design and problem-solving skills. Strong understanding of technology, function, or platform. Experience in developing differentiated and deliverable solutions. Ability to analyze client requirements and translate them into solutions. Professional Certifications Anaplan Level 3 certification. Scaled Agile Framework (SAFe) for Teams (preferred). Soft Skills Excellent critical-thinking and problem-solving skills. Exceptional communication and collaboration skills. Demonstrated awareness of how to function in a team setting. Demonstrated awareness of presentation skills. Strong transformation and change management experience. High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Strong verbal and written communication skills.

Responsibilities Your primary responsibilities will include: Supporting the mobility team to ensure compliance with project assignment tax, payroll, relocation, and transfer policies, procedures, and program requirements. Preparing various documents for tax calculations, tax cost estimates, and similar requirements. Analyzing tax implications and preparing tax cost estimate information. Managing centralized inboxes , responding to queries, and delegating complex issues to the appropriate team members. Maintaining Global Mobility data and supporting reporting and analytics. Collaborating with other Global Mobility Operations team members to ensure timely process execution and issue resolution. Cooperating with and coordinating external vendors. Working and collaborating with team members and stakeholders across EMEA, India, Europe, APAC, and North America. Participating in Global Mobility projects. Qualifications Education: Only graduates are eligible. Experience: Bachelor's degree with 2-3 years of related experience in executing global mobility tax processes in a corporate environment. Advantageous Experience: Experience working with professional tax services, such as the Big-4. Language Skills: Strong English language verbal and written communication skills are essential; a second language is desirable. Interpersonal Skills: Confident and capable of interacting with employees worldwide to resolve queries. You should enjoy interacting with people and building relationships. Technical Proficiency: Intermediate Microsoft Excel and Microsoft Word skills. Teamwork: Ability and willingness to work in a globally distributed team and with stakeholders, while maintaining strong professional relationships with a client-led focus. Work Ethic: Strong organizational skills with attention to detail, driven, energetic, problem-solver, client service-oriented, and a collaborator.

This position performs general office duties respective to the supported group, such as data manipulation, planning, package handling, shipping, auditing, inventory, customer support, operations support, etc. He/She performs other tasks as requested.

The Senior Information Security Analyst reports to the Information Security Manager of the Risk Analytics and Compliance team within the Information Security Governance, Risk, and Compliance (GRC) department. Responsibilities: Subject Matter Expertise: Acts as a subject matter expert on disaster recovery compliance. Exposure and Knowledge Building: Gains exposure to UPS information security and disaster recovery program and mission, focusing on building knowledge and experience in business continuity and disaster recovery (DR) services Compliance Understanding: Understands the disaster recovery compliance requirements within the UPS Standard Practice Manual Application Team Collaboration :Works with application teams to assist in developing complete and high-quality disaster recovery planning (DRP) assessments Strategic Planning: Engages in strategic planning to improve and mature the disaster recovery program Operational Support: Supports the DR program by performing operational activities, including developing understanding of DRP assessments and exercise assessment templates Training and Awareness: Manages training and awareness campaigns, design, develop, and executes IT disaster recovery awareness campaigns and associated training to ensure compliance and quality of materials produced Compliance Reporting: Generates reports on DR compliance metrics by performing daily system operational audits Issue Investigation: Investigates issues and escalates as appropriate to support effective resolutions Audit Checks: Conducts audit checks, reviews completed DRP assessments and exercise assessments, assigns risk based on assessment review findings, re-audits previously reviewed plans with assigned risks, and conducts review meetings with plan respondents to provide appropriate guidance Internal Customer Support: Assists IT teams in developing clear, concise, and executable plans for recovery to ensure resiliency, investigates recovery plan resiliency issues and gaps, escalates as appropriate, tracks and manages remediation of risks and deficiencies identified during audits, and provides guidance and best practices in planning for exercises Customer Inquiries: Handles internal customer inquiries and concerns received via emails, Teams, and phone calls related to OneTrust GRC platform, Disaster Recovery Plan Assessments, general DR policies, and DR best practices Qualifications: Bachelors degree in Computer Science, Computer Engineering, Information Security, or related field 3 years experience in Information Security role and/or Information security certification e.g, CISA, CRISC, CISM, GSEC, CBCP - Certified Business Continuity Professional

Key deliverables: Handle and resolve daily escalated merchant support cases. Ensure timely and professional communication across voice and non-voice channels. Identify and implement process improvements to enhance merchant experience. Coordinate with internal teams to drive resolution and case closure. Role responsibilities: Act as the first point of contact for merchant escalations. Maintain SLA adherence and escalate unresolved issues. Document recurring issues and propose system enhancements. Participate in cross-functional initiatives as needed.