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0.0 - 5.0 years
2 - 3 Lacs
Noida
Work from Office
Role & Responsibilities: Managing end-to-end bookings, services and operations Responsible for supply generation by onboarding and training new partners Responsible for enrichment and constant supply of partner for the area assigned Handling customer queries and complaints in a timely manner Call potential partners to explain business product and service offerings Coordinate with clients, vendors and supply team Working with other department to improve the product and the process of the company Define and analyze metrics and KPI's to efficiently track progress Perks and Benefits: Rewards, Incentives & Bonuses Special Meals & Food Trials Flexible Timings Full of Learnings Preferred Candidate Profile: Need people who are responsible, confident and street smart Good communication and soft skills Foodies are preferred
Posted 3 days ago
1.0 - 3.0 years
2 - 2 Lacs
Thiruvananthapuram
Work from Office
Service Engineer/Technician with 1+ years of experience in home appliance and LED TV repair. Responsibilities include complaint resolution, reporting, spare parts and billing management, ensuring TAT, quality checks, and other assigned tasks.
Posted 2 weeks ago
1.0 - 3.0 years
2 - 2 Lacs
Pathanamthitta
Work from Office
Service Engineer/Technician with 1+ years of experience in home appliance and LED TV servicing. Responsibilities include complaint handling, documentation, spare and defect management, TAT adherence, billing, and reporting.
Posted 2 weeks ago
2 - 5 years
8 - 10 Lacs
Jagraon
Work from Office
Roles & Responsibilities: Manage a team of customer service managers in charge of the inbound channel and correspondence branches. Providing excellent customer service and promoting customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth. Ownership of customers issues and ensure proactive resolutions of the same. Set a clear mission of enhancing service quality and deploy strategies focused towards that mission by keeping ahead of industrys developments and apply best practices to areas of improvement. Develop service procedures, policies and standards. Analysing MIS, enhance productivity and maintaining accurate records and document customer service actions and discussions. Recruit, mentor and develop customer service resources and nurture an environment where they can excel through encouragement and empowerment. Adherence to and manage the approved budget. Maintaining an orderly workflow according to priorities. Regulate resources and utilize assets to achieve qualitative and quantitative targets. Enhancing service quality and the level of customer focus in the organization. Leverage in-house synergies through collaboration with internal stakeholders. Branches: Jagraon , Doraha
Posted 1 month ago
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