4 Operational Analytics Jobs

As the Operational Strategy & Execution professional, you will be responsible for designing and implementing scalable operational strategies that align with business goals and customer experience standards across all caf locations. Your role will involve driving key performance metrics such as productivity, efficiency, cost control, and service quality by utilizing data-driven insights for continuous improvement. You will be required to develop, standardize, and enforce Standard Operating Procedures (SOPs) to ensure consistency in food preparation, service, hygiene, and store operations. Moreover, ensuring compliance and accountability through regular training, audits, and performance reviews at both store and regional levels will be a crucial part of your responsibilities. Collaboration with cross-functional teams including HR, Supply Chain, Projects, and Marketing will also be necessary to align operations with new launches, campaigns, and process improvements. Leveraging technology platforms like POS, inventory, and workforce tools to optimize operational visibility and efficiency will also fall under your purview. In terms of P&L and Financial Oversight, you will be expected to own and manage the Profit and Loss statements for all assigned caf locations, ensuring profitability and sustainable revenue growth. This will involve optimizing operational budgets, controlling labor, raw material, and overhead costs while maintaining quality standards. Regular financial performance reviews will be conducted to identify cost-saving opportunities and improve unit-level economics. Additionally, coordination with the Finance department to ensure timely reporting, forecasting, and adherence to fiscal targets is crucial for this role. People Management & Team Development will be a significant aspect of your job, where you will lead, coach, and develop multi-level teams including Regional Managers, Store Managers, and front-line staff. Building a performance-driven culture focused on accountability, service excellence, and team engagement will be key. Implementing structured training programs to ensure role readiness, upskilling, and career development, as well as managing workforce planning including hiring, rostering, productivity tracking, and attrition control, will also be part of your responsibilities. Your role will also involve overseeing the end-to-end execution of new caf openings, including site assessment, staffing, vendor coordination, and launch readiness. Collaboration with Projects, HR, and Marketing teams to ensure smooth rollouts and post-launch stabilization will be necessary. Maintaining brand and operational consistency across legacy and newly launched stores is also a critical aspect of this position. In terms of Customer Experience & Quality Assurance, you will be expected to ensure a best-in-class customer experience through consistent service, ambiance, and product quality. Monitoring customer feedback, Net Promoter Score (NPS), and mystery audits to identify and resolve service gaps will be part of your responsibilities. Implementing and enforcing health, safety, and hygiene standards in compliance with legal and brand requirements and creating a culture of customer-first thinking across all levels of staff will also be important. Your role will also involve coordinating with the supply chain team for inventory planning, procurement, and timely replenishments. Managing vendor relationships to ensure product quality, cost efficiency, and on-time deliveries, tracking and optimizing inventory levels, reducing waste, and improving margin performance will be crucial. Resolving supply-related issues with minimal impact on store operations will also be part of your responsibilities. To qualify for this role, you should have a Bachelor's or Master's degree in Hospitality Management, Business Administration, or a related field along with 10-15 years of progressive experience in Caf/QSR/F&B retail operations with multi-unit leadership experience. Strong knowledge of P&L management, SOP design, inventory, and vendor control is required. Experience in scaling operations, preferably in a high-growth or startup environment, excellent leadership, problem-solving, and interpersonal skills, as well as proficiency with POS systems, Excel, and operational analytics tools are also necessary. Salary: 35 to 50 LPA Job Location: Mumbai - Worli Contact Details: HR - Chitra Aher Email: Chitra@oasishrconsultant.com Phone: 9082493557,

As an Operational Strategy & Execution professional, your primary responsibility will be to design and implement scalable operational strategies that align with business goals and customer experience standards across all caf locations. You will drive key performance metrics such as productivity, efficiency, cost control, and service quality by utilizing data-driven insights for continuous improvement. Developing, standardizing, and enforcing Standard Operating Procedures (SOPs) will be crucial to ensure consistency in food preparation, service, hygiene, and store operations. It will also be your responsibility to ensure compliance and accountability through regular training, audits, and performance reviews at both store and regional levels. Collaboration with cross-functional teams, including HR, Supply Chain, Projects, and Marketing, will be essential to align operations with new launches, campaigns, and process improvements. Leveraging technology platforms such as POS, inventory, and workforce tools will also play a key role in optimizing operational visibility and efficiency. In terms of P&L and Financial Oversight, you will be expected to own and manage the P&L for all assigned caf locations, ensuring profitability and sustainable revenue growth. Optimizing operational budgets, controlling labor, raw material, and overhead costs while maintaining quality standards will be a critical aspect of your role. Conducting regular financial performance reviews to identify cost-saving opportunities and improve unit-level economics will also be part of your responsibilities. Coordination with the Finance team to ensure timely reporting, forecasting, and adherence to fiscal targets will be necessary. People Management & Team Development will be a significant part of your role, where you will lead, coach, and develop multi-level teams, including Regional Managers, Store Managers, and front-line staff. Building a performance-driven culture focused on accountability, service excellence, and team engagement will be pivotal. Implementing structured training programs to ensure role readiness, upskilling, and career development, as well as managing workforce planning, including hiring, rostering, productivity tracking, and attrition control, will be key responsibilities. You will also oversee the end-to-end execution of new caf openings, including site assessment, staffing, vendor coordination, and launch readiness. Collaboration with Projects, HR, and Marketing teams to ensure smooth rollouts and post-launch stabilization while maintaining brand and operational consistency across legacy and newly launched stores will be essential. Additionally, ensuring best-in-class customer experience through consistent service, ambiance, and product quality will be crucial. Monitoring customer feedback, NPS, and mystery audits to identify and resolve service gaps, implementing and enforcing health, safety, and hygiene standards in compliance with legal and brand requirements, and creating a culture of customer-first thinking across all levels of staff will also be part of your responsibilities. In terms of Supply Chain & Vendor Management, you will coordinate with the supply chain team for inventory planning, procurement, and timely replenishments. Managing vendor relationships to ensure product quality, cost efficiency, and on-time deliveries, tracking and optimizing inventory levels to reduce waste and improve margin performance, and resolving supply-related issues with minimal impact on store operations will be key aspects of your role. To qualify for this position, you should have a Bachelor's or Master's degree in Hospitality Management, Business Administration, or a related field, along with 10-15 years of progressive experience in Caf/QSR/F&B retail operations with multi-unit leadership. Strong knowledge of P&L management, SOP design, inventory, and vendor control, experience in scaling operations, preferably in a high-growth or startup environment, excellent leadership, problem-solving, and interpersonal skills, as well as proficiency with POS systems, Excel, and operational analytics tools are required. This position offers a salary ranging from 35 to 50 LPA and is located in Mumbai - Worli. For further details or to apply for this position, please contact HR-Chitra Aher at Chitra@oasishrconsultant.com or 9082493557.,

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. As a highly motivated Senior Data Analyst, you will be responsible for independently owning and driving analytics initiatives within the Operations team. Your role will involve translating data into actionable insights that enhance efficiency, decision-making, and key business Key Performance Indicators (KPIs). You will collaborate with stakeholders from Operations, Product, Data Engineering, and Business Strategy to identify opportunities for process optimization, automate decision-making, and establish scalable analytics frameworks. This high-impact role demands deep analytical skills and the ability to influence business strategy through data-driven insights. Your responsibilities will include driving analytics strategy by identifying areas for efficiency improvements and cost optimization within Operations, utilizing advanced analytics techniques such as inferential modeling, causal analysis, and experimental design to generate actionable insights, designing and implementing A/B tests to optimize key processes, developing frameworks to measure operational KPIs and business impact, translating complex data insights into clear recommendations using data storytelling and visualization tools, collaborating cross-functionally to align analytics initiatives with business needs, enhancing scalability and automation efforts to improve efficiency, and promoting data analysis best practices while mentoring junior analysts. To be successful in this role, you should possess 5+ years of experience in data analytics with a focus on Operations, Business Strategy, or Process Optimization. Expertise in SQL, Python, and working with relational cloud databases and unstructured datasets is essential. You should have experience designing A/B tests, strong statistical knowledge, experience in operations analytics, proficiency in data visualization tools, the ability to work independently and influence business decisions through data-driven recommendations, strong problem-solving skills, and a proactive mindset to identify business opportunities using data. Bonus points if you have experience with ML/AI applications in operational efficiency, familiarity with event-tracking frameworks and behavioral analytics, strong data storytelling skills, and prior experience in a fast-paced, high-growth environment with a focus on scaling data analytics.,

Job Summary: We are seeking a Data Analyst to join our healthcare team to transform raw business data into meaningful insights that drive operational and strategic decisions. The role involves data extraction, cleaning, analysis, reporting, and presentation. The ideal candidate is detail-oriented, technically skilled, and passionate about improving processes through data-driven solutions and automation. Key Responsibilities: Extract, clean, and organize large datasets from multiple healthcare systems and business applications. Analyze business and operational data to identify trends, variances, and opportunities for improvement. Design and deliver reports, dashboards, and data visualizations for stakeholders using tools like Excel, Power BI, Tableau, or similar. Collaborate with business and operations teams to understand data requirements and translate them into technical solutions. Support process improvements through data analysis and help identify opportunities for automation. Prepare presentations to communicate insights and recommendations to management and cross-functional teams. Ensure data quality, integrity, and security across all reports and analytics outputs. Contribute to building data models and frameworks for standardized reporting. Participate in ad hoc analysis as required by business leaders Qualifications: Bachelors degree in Data Science, Statistics, Mathematics, Computer Science, Healthcare Management, Finance, or a related field. 2+ years of experience as a Data Analyst, preferably in the healthcare industry. Strong proficiency in SQL for data extraction and manipulation. Experience with data visualization tools such as Power BI, Tableau, QlikView, or advanced Excel. Knowledge of Python or R for data analysis and automation is a plus. Solid understanding of healthcare business processes and key metrics is an advantage. Strong analytical, problem-solving, and critical-thinking skills. Excellent verbal and written communication skills, with the ability to present complex data in a clear and concise manner. High attention to detail and commitment to data accuracy and quality. Ability to manage multiple priorities and meet tight deadlines. Team player with the ability to work independently when required. Good to have: Finance certification/qualification