Office Assistant/call center agent

• Job description

01. Answering customer calls about the service using scripts

02. Ask questions to understand customer requirements and close sales

03. Enter and update customer information in the database

04. Take and process orders in an accurate manner

05. Handle grievance to preserve the company’s reputation

06. Meet sales quota and facilitate future sales

07. Keep records of calls and sales and note useful information

08. Retrieve documents and files when requeste, generate messages, emails and reports when appropriate.

09. Assume responsibility for maintenance of office equipment.

10. Maintain office supplies by checking inventory and order items.

11. Respond to questions and requests for information.

12. Answer incoming calls and assume other receptionist duties when needed.

13. Design and maintain filing and storage systems in the office.

14. Greeting and handling direct customers.

Job Type: Full-time

Pay: From ₹15,000.00 - 20,000per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person

Job Type: Full-time

Pay: ₹15,000.00 - ₹17,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Commission pay

Work Location: In person