Office Assistant cum Receptionist

The Gold Valuer is responsible for accurately assessing the value of gold and other precious metals brought in by customers, offering competitive prices, and ensuring a smooth and professional transaction process. This role requires strong customer service skills, attention to detail, and a commitment to ethical practices.

Key Responsibilities:

• Greet and assist customers in a friendly and professional manner.
• Educate customers on the gold buying process and answer any questions they may have.
• Accurately test and weigh gold, silver, and other precious metals using established procedures and equipment (e.g., acid testing, electronic testers, scales).
• Determine the purity (karat) of the metal.
• Calculate the value of the precious metals based on current market rates and company pricing policies.
• Present a fair and competitive offer to customers.
• Process transactions accurately, including completing all necessary paperwork and ensuring proper identification is obtained.
• Handle cash and electronic payments securely.
• Maintain a clean, organized, and secure work environment.
• Adhere to all company policies, procedures, and relevant regulations regarding precious metal purchasing.
• Identify and report suspicious activity or counterfeit items.
• Build and maintain positive customer relationships to encourage repeat business.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

• Day shift

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person