Job Summary: A Customer Relationship Executive is responsible for providing excellent customer service and support to customers. To act as the primary point of contact for addressing inquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities: Customer Support: Respond to customer inquiries and resolve issues via phone, email, and chat. Provide accurate information and solutions to customer problems. Communication: Maintain a professional and courteous demeanour when interacting with customers. Communicate effectively and empathetically to understand and address customer needs. Service Knowledge: Develop a deep understanding of the company's services to provide accurate information and assistance to customers. Problem Resolution: Trouble Ticket Creation and follow-up till the ticket closure as per defined SLA. Maintain detailed records of customer interactions, including complaints, and resolutions at CRM (Customer Relationship Management) software to track customer interactions. Identify and resolve customer complaints, concerns, and issues in a timely and efficient manner. Escalate complex problems as per the matrix. Feedback Collection: Gather feedback from customers to improve products or services and report insights to the appropriate teams within the organization. Quality Assurance: Ensure that all interactions with customers align with the process, standards, and quality benchmarks. --------------------------------------------------------------------------------------------- Qualifications: Any bachelor’s degree. Experience: 0 -2 Years in relevant field. Communication Skills: Excellent verbal and written communication skills are essential. Fluency in multiple languages (Tamil, Telugu, Hindi, Bengali, Malayalam & Kannada) is an advantage. Customer Service Skills: Strong interpersonal skills and the ability to handle difficult or upset customers with patience and professionalism. Technical Skills: Proficiency in using Apps including CRM systems (Sales Force) and Microsoft Office. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Ability to commute/relocate: Nandambakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Language: Hindi (Required) English (Required) Location: Nandambakkam, Chennai, Tamil Nadu (Preferred) Work Location: In person Application Deadline: 22/07/2025

As the Maintenance Manager in a sheet metal fabrication and UPS assembly plant, your primary responsibility will be to ensure the reliability, efficiency, and safety of all machinery, tools, and infrastructure within the facility. You will oversee both preventive and corrective maintenance activities, manage the maintenance team, collaborate with the production department, and drive continuous improvement initiatives to minimize downtime and enhance equipment performance. Your key responsibilities will include monitoring and executing preventive maintenance schedules for various fabrication equipment such as CNC Punching machines, bending machines, press brakes, Powder coating equipment, shearing machines, welding stations, Transformer winding and Assembly machines, among others. You will need to ensure timely repairs and troubleshooting of breakdowns to minimize downtime, maintain detailed records of maintenance activities, and analyze equipment history to predict potential failures. Additionally, you will lead and supervise the maintenance team, provide training on maintenance procedures, safety protocols, and equipment handling, evaluate performance, facilitate skill development, and manage work schedules. It will be essential for you to maintain an optimal inventory of tools, spare parts, and consumables, including critical spares for critical machines. As the Maintenance Manager, you will also be responsible for ensuring that all maintenance activities comply with occupational health and safety regulations. You will need to implement safe working practices, conduct regular safety drills and audits, and coordinate with internal and external auditors for compliance and certification needs, such as ISO, EMS, and OHSAS. Moreover, you will provide technical support for the installation and commissioning of new machines or upgrades, collaborate with engineering and production teams for layout changes or process improvements, and recommend and implement energy-saving and cost-reduction initiatives. Your role will require a strong understanding of sheet metal machinery, hands-on experience with various systems, analytical and problem-solving skills, leadership abilities, effective communication, and vendor coordination. To qualify for this position, you should hold a Diploma or Bachelor's Degree in Mechanical or Electrical Engineering or a related field. You should have at least 10-15 years of experience in industrial maintenance, with a minimum of 3-5 years in a managerial role. Ideally, you should have prior experience in sheet metal or heavy fabrication industries. This is a full-time position with benefits such as provided food, health insurance, leave encashment, and Provident Fund. The work schedule is during the day shift, and there is a yearly bonus offered. The application deadline for this role is 22/07/2025, and the work location is in person. If you have at least 8 years of CNC knowledge and possess the required qualifications and experience, we encourage you to apply for this challenging and rewarding opportunity as a Maintenance Manager in a sheet metal fabrication and UPS assembly plant.,

We’re looking for a dynamic team player who is driven by results and passionate about product development validation & Debugging. A Hardware Validation and Debug Engineer plays a crucial role in ensuring the reliability and functionality of electronic hardware, contributing to the successful development of ups and other power electronics products . Roles & Responsibilities: Ø Capable of handling new product development project through project management cycle. Ø Able to co-ordinate with Legrand group R&D team and follow the guidelines and documents. Ø The debug and validation engineer is responsible for the troubleshooting and analyzing problems in ups, Identify issues and find root cause for them and validation to support product qualification. Ø Develop and execute validation plans to ensure that hardware components meet design specifications and standards. Ø Be able to evaluate, specify, implement, validate and troubleshoot power components: IGBTs, MOSFETs and gate drive circuits, high power capacitors, chokes/inductors, transformers etc. Ø Good knowledge on Li-Ion & VRLA battery qualification process. Ø Use various tools and equipment, such as oscilloscopes, logic analyzers, and multimeters, to analyze and troubleshoot hardware issues. Ø Develop automated test scripts and procedures to streamline the validation process. Ø Implement test automation frameworks to increase efficiency and repeatability of tests. Ø Create and maintain detailed documentation of validation procedures, test results, and debugging processes. Ø Work closely with cross-functional teams to communicate findings and provide clear reports. Ø Collaborate with design, firmware, and software teams to address hardware-related issues Ø Ensure that hardware designs and validation processes comply with industry standards and regulations Ø Stay updated on emerging technologies and industry trends to incorporate best practices into the validation process Ø Participate in design reviews and provide input on potential hardware improvements. Ø Propose and implement improvements to the validation process to enhance efficiency and effectiveness. Ø Circuit analysis through laboratory implementation/testing and troubleshooting to meet resolve the customer field failures . Ø Work towards maintaining high-quality standards in hardware products. Ø Perform root cause analysis for hardware failures and implement corrective actions. Ø Optimize hardware performance by identifying and resolving bottlenecks and inefficiencies. Ø Collaborate with design teams to implement improvements based on validation results. Ø Clearly communicate technical information to both technical and non-technical stakeholders. - Provide regular updates on validation progress, issues, and resolutions. Ø Stay abreast of new testing methodologies and tools to incorporate the latest advancements into the validation process Ø Diagnose and execute root cause analysis throughout the product life cycle. Job Type: Full-time Pay: ₹550,000.00 - ₹750,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Perungudi, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 2 years (Preferred) Work Location: In person Application Deadline: 22/07/2025

Job Summary: A Customer Relationship Executive is responsible for providing excellent customer service and support to customers. To act as the primary point of contact for addressing inquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities: Customer Support: Respond to customer inquiries and resolve issues via phone, email, and chat. Provide accurate information and solutions to customer problems. Communication: Maintain a professional and courteous demeanour when interacting with customers. Communicate effectively and empathetically to understand and address customer needs. Service Knowledge: Develop a deep understanding of the company's services to provide accurate information and assistance to customers. Problem Resolution: Trouble Ticket Creation and follow-up till the ticket closure as per defined SLA. Maintain detailed records of customer interactions, including complaints, and resolutions at CRM (Customer Relationship Management) software to track customer interactions. Identify and resolve customer complaints, concerns, and issues in a timely and efficient manner. Escalate complex problems as per the matrix. Feedback Collection: Gather feedback from customers to improve products or services and report insights to the appropriate teams within the organization. Quality Assurance: Ensure that all interactions with customers align with the process, standards, and quality benchmarks. --------------------------------------------------------------------------------------------- Qualifications: Any bachelor’s degree. Experience: 0 -2 Years in relevant field. Communication Skills: Excellent verbal and written communication skills are essential. Fluency in multiple languages (Tamil, Telugu, Hindi, Bengali, Malayalam & Kannada) is an advantage. Customer Service Skills: Strong interpersonal skills and the ability to handle difficult or upset customers with patience and professionalism. Technical Skills: Proficiency in using Apps including CRM systems (Sales Force) and Microsoft Office. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Ability to commute/relocate: Nandambakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Language: Hindi (Required) English (Required) Location: Nandambakkam, Chennai, Tamil Nadu (Preferred) Work Location: In person Application Deadline: 22/07/2025