11 Non Technical Jobs

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? Thats definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! Were looking for someone who has strong verbal and written communication and comprehension skills, has done RCA, prepared dashboards, has knowledge about 7QC Tools, Coaching, Feedback, Corrective actions & preventative actions, etc. 1 year International experience is mandate as a QA. We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who’s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. We are looking for non technical experience in BPO industry Interested person can share their resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal Garg 8141444230

Dear Candidate, Below is the Job Description for Tech Support program at Jaipur location. Work From Office : Jaipur (Rajasthan) Eligibility: Graduates Fresher & Experienced Technical support/troubleshooting experience preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts supporting EMEA customers Fluent in spoken English (Versant B2) with basic technical knowledge Skill Set required: Technical knowledge, Sales Acumen, Customer Service mindset. Salary Slab: 37.5K Gross per month inclusive of 1500 P Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) One-time joining bonus of 15,000, payable after 3 months from joining date Tarvel tickets will be booked by company Extra incentives Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Transport provided at odd hours Training Period: 2 Months Selection Process: HR Round followed by Ops round and Versant Test Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Reach out for more information; HR Shubham - 9586238800 HR Dheeraj - 9638738800

Dear Candidate, Below is the Job Description for Tech Support program at Jaipur location. Work From Office : Jaipur (Rajasthan) Eligibility: Graduates Fresher & Experienced Technical support/troubleshooting experience preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts supporting EMEA customers Fluent in spoken English (Versant B2) with basic technical knowledge Skill Set required: Technical knowledge, Sales Acumen, Customer Service mindset. Salary Slab: 37.5K Gross per month inclusive of 1500 P Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) One-time joining bonus of 15,000, payable after 3 months from joining date Tarvel tickets will be booked by company Extra incentives Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Transport provided at odd hours Training Period: 2 Months Selection Process: HR Round followed by Ops round and Versant Test Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Reach out for more information; HR Shubham - 9586238800 HR Dheeraj - 9638738800

Dear Candidate, Below is the Job Description for Tech Support program at Jaipur location. Work From Office : Jaipur (Rajasthan) Eligibility: Graduates Fresher & Experienced Technical support/troubleshooting experience preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts supporting EMEA customers Fluent in spoken English (Versant B2) with basic technical knowledge Skill Set required: Technical knowledge, Sales Acumen, Customer Service mindset. Salary Slab: 37.5K Gross per month inclusive of 1500 P Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) One-time joining bonus of 15,000, payable after 3 months from joining date Tarvel tickets will be booked by company Extra incentives Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Transport provided at odd hours Training Period: 2 Months Selection Process: HR Round followed by Ops round and Versant Test Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Reach out for more information; HR Shubham - 9586238800 HR Dheeraj - 9638738800

Dear Candidate, Below is the Job Description for Tech Support program at Jaipur location. Work From Office : Jaipur (Rajasthan) Eligibility: Graduates Fresher & Experienced Technical support/troubleshooting experience preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts supporting EMEA customers Fluent in spoken English (Versant B2) with basic technical knowledge Skill Set required: Technical knowledge, Sales Acumen, Customer Service mindset. Salary Slab: 37.5K Gross per month inclusive of 1500 P Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) One-time joining bonus of 15,000, payable after 3 months from joining date Tarvel tickets will be booked by company Extra incentives Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Transport provided at odd hours Training Period: 2 Months Selection Process: HR Round followed by Ops round and Versant Test Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Reach out for more information; 7005735636/7085219935 nagaland@talentacquaintance.com

Dear Candidate, Below is the Job Description for Tech Support program at Jaipur location. Work From Office : Jaipur (Rajasthan) Eligibility: Graduates Fresher & Experienced Technical support/troubleshooting experience preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts supporting EMEA customers Fluent in spoken English (Versant B2) with basic technical knowledge Skill Set required: Technical knowledge, Sales Acumen, Customer Service mindset. Salary Slab: 37.5K Gross per month inclusive of 1500 P Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) One-time joining bonus of 15,000, payable after 3 months from joining date Tarvel tickets will be booked by company Extra incentives Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Transport provided at odd hours Training Period: 2 Months Selection Process: HR Round followed by Ops round and Versant Test Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Reach out for more information; 7005735636/7085219935 nagaland@talentacquaintance.com

Dear Candidate, Below is the Job Description for Tech Support program at Jaipur location. Work From Office : Jaipur (Rajasthan) Eligibility: Graduates Fresher & Experienced Technical support/troubleshooting experience preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts supporting EMEA customers Fluent in spoken English (Versant B2) with basic technical knowledge Skill Set required: Technical knowledge, Sales Acumen, Customer Service mindset. Salary Slab: 37.5K Gross per month inclusive of 1500 P Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) One-time joining bonus of 15,000, payable after 3 months from joining date Tarvel tickets will be booked by company Extra incentives Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Transport provided at odd hours Training Period: 2 Months Selection Process: HR Round followed by Ops round and Versant Test Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Reach out for more information; 7005735636/7085219935 nagaland@talentacquaintance.com

Openings for Service Desk Coordinator... Location: Andheri Salary: 30- 40 CTC Education: Graduate with good Communication Role & responsibilities Create and assign service tickets to appropriate teams for resolution Monitor and respond to IT support tickets on time Provide excellent customer service and ensure a positive user experience Team Management Adhere to established service level agreements and response times for service requests Vendor management for Service support Asset Inventory Verbal / Written co-ordination with internal teams Periodic MIS reports preparation Daily / Weekly / Monthly call report prepare (Engineer wise / Category wise / Location wise ) Report prepare in excel with pivot table and chart wise data Interested candidates can share their cv to albina.shere@pentagon.co.in Whatsapp: 9765778210

Greetings from HCL...!! HCL Offers Great Opportunity to make a career, with American global corporation who is a leading search engine worldwide Type of Requirement:- E-Mail Support (Excellent Written & Verbal Communication is a must) .Designation:-Process associate - Only Immediate joinerShifts - 24* 7 5 days working - 2 days off - Rotational offs. Required Qualification:- *Graduate / Post Graduate in any stream. Work Location : Client Site, Unitech Signature Tower , Gurgaon / Gurugram. ****Great work environment****Must have:- * Excellent Spoken & Written EnglishSkill set Required :- *Excellent English Written Communication Skills. *Strong E-Mail Writing Skills with focus on Customer Service. *Solving Customer Queries Via E-Mail. *Order Management experience is preferred,Job Description As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency. You will use deductive reasoning to make sound business decisions. You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions. You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow. You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies. You will learn and process all products offered in the logo. Key Skills Team oriented/team player Situational/contextual awareness with the ability to understand the impacts of ones work. Excellent critical and analytical thinking abilities High attention to detail, and high level of professionalism Proactive, self motivated, self starter, minimal supervision Excellent analytical skills and strong decision-making skills committed to resolution and compliance Strong organizational, time and workflow management skills Share your resume at vikas.kapoor2@hcltech.com. Shortlisted candidate will be contacted through phone.

Role: Trainee Associate Process: Inbound voice support Fresher or Experienced Salary: 1.97 - 2.10LPA Must have:Laptop with i5 processor, 8+GB RAM, and Windows 10 OS Broadband internet connection (Net speed of 30 mbps or above) shift rotational WFH

Urgently hiring for international BPO for voice & chat process for Mohali loc Fresher eligible,Male female both required sitting profile,No sales candidates must have Good comm skills with good knowledge of computer call Ms.Priyanshu 93177 53708 Required Candidate profile candidates must have Good comm skills with good knowledge of computer. min 12th required, for more information, call at the given no call Ms.Priyanshu 93177 53708 Ms. Megha duggal 87080 42210