Night Auditor/Receptionist

• Check-in and Check-out:Handling late-night arrivals and early morning departures, ensuring a smooth process for guests.
• Reservations:Managing reservations, including taking new bookings and modifying existing ones.
• Guest Assistance:Addressing guest inquiries, resolving issues, and providing information about hotel services and amenities.
• Wake-up Calls:Providing wake-up call services as requested.
• Concierge Services:Assisting with requests like taxi or shuttle services and providing recommendations for local attractions.

Financial Responsibilities:

• Balancing Accounts: Reconciling all financial transactions from the day shift, ensuring accuracy in room charges, taxes, and other fees.
• Report Generation: Producing daily reports for management, including financial summaries, occupancy rates, and other relevant data.
• Payment Processing: Handling guest payments, including credit card transactions, cash, and other forms of payment.
• Cash Handling: Balancing cash drawers and reconciling them with receipts.
• Reviewing Transactions: Verifying the accuracy of all transactions posted to guest accounts.

Other Responsibilities:

• Security:Monitoring hotel security, potentially overseeing the safe and ensuring the safety of guests' valuables.
• Communication:Communicating with other hotel departments (housekeeping, maintenance) to ensure smooth operations and address any issues.
• Supervision:Overseeing the front desk operations and ensuring that all tasks are completed accurately and efficiently.

Job Types: Full-time, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Food provided

Schedule:

• Night shift
• Rotational shift

Work Location: In person