Netwrok & Security Engineer (NOC)

Job Title Netwrok & Security Engineer (NOC) Job Description Designation: NOC Engineer (Network & Security Operations) Location: Bengaluru, India Why you should choose us Are you interested in working for a Global Leader in E-commerce Are you excited about working on highly scalable platforms and applications that are accessed by millions of users every day If so, read on to find out more about the opportunity. Rakuten is the largest E-commerce company in Japan and one of the largest E-commerce and Internet Services companies in the World. Rakuten is ranked in top 20 most innovative companies in the world by Forbes. What will you do Monitor, Implement & Troubleshoot Network issues. Build & deploy monitoring solutions for NOC. Managing Network Security Operations (Firewall & LB) Working on Routing, Switching & IPAM Operations (Network) Change Requests Implementation pertaining to Network & Security Infrastructure Manage Infrastructure, Data Center, Cloud, Virtual & Physical appliances including Cisco, Palo Alto, Juniper, Wireless. Perform monitoring and incident response of cyber security events as part of a highly available Security Operation Center (SOC) What we look for Experience: Relevant Experience (Network & Security Operations): 1 to 3 years Overall Experience: 3 years Work experience with global stakeholders. Enterprise support standard & processes. Technical Skills: Experience in managing DNS/DHCP, Juniper and Cisco Routers, Switches, Firewalls & load balancers. Relevant IT qualifications and certs e.g. CCNA & CCNP Routing: experience in BGP & OSPF configuring & troubleshooting Exposure on Silver Peak's Unity Orchestrator and Edge Connect SDWAN appliances. experience in supporting for Juniper MIST wireless network-related issues. Good knowledge on spine/leaf architecture, Overlay/Underlay network, VXLAN, EVPN. In-depth knowledge on configuring and optimizing Network device monitoring and alerting. Hands-on experience with Cloud networking with the public cloud. VMware networking and virtualization technologies. Network monitoring technologies and SNMP management (PRTG, Syslog, Kentik, Thruk, Thousand Eyes, Grafana & Prometheus etc.) Drive the Automation of network related activities across Deployment and Operations. Ability to read, investigate, evaluate, and interpret security related logs from disparate sources. Create and review alerts generated by the SIEM for false positives, modify and optimize alerts as needed to reduce noise. Develop and follow detailed operational processes, procedures, and playbooks to appropriately analyze, escalate and assist in the remediation of information security related incidents. Develop deep expertise regarding the current the SIEM platform. Assist in the administration, maintenance, and optimization of the current the SIEM platform. Develop advanced queries and alerts to detect adversary actions. Contribute to incident and root cause analysis reports. Other Skills: Should possess excellent communication skills. Ability to participate in Global change control meetings, manager approvals from stake holders, follow processes and implement enterprise network changes. Work with internal and external technical and service teams to provide break-fix. create and/or update knowledge base articles. Support 24 x 7 operational environments with high uptime requirements. Varied shift schedules may include day or evening hours. Provide timely response to all incidents, outages, and performance alerts. Categorize issues for escalation to appropriate technical teams. Recognize, identify, and prioritize incidents in accordance with customer business requirements, organizational policies, and operational impact. Hands-on experience on any automation/ scripting tools or languages Other duties as assigned.,