Digital Network - Associate SME (NAS) Microland

5.0 - 10.0 years

7 - 12 Lacs

Pune

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Required Skills Technology | Aruba Clearpass Administrator - Level 2 Support Technology | Cisco R and S Network Expert - Level 3 Support Technology | Cisco Umbrella Administrator - Level 2 Support Technology | Cisco ISE Expert - Level 3 Support Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | Administrative Level Certification - F5 Certified Technical Specilist / CCNP Security / CCNP Wirless / RCPE Professional-Level Certification in WAN Optimization / ZIA Prof / ZPA Prof / ACCP / CCNP Service Provider Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift andengineer (Shift Handover Report). - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined). - Ensure tickets are closed post user/customer communication. - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process. 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Posted 3 weeks ago

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Associate Manager - Uniformity Specialist Appolo

8.0 - 10.0 years

6 - 10 Lacs

Sriperumbudur

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Apollo Tyres Ltd is an international tyre manufacturer and the leading tyre brand in India. The company has multiple manufacturing units in India and a unit each in The Netherlands and Hungary. The company markets its products under its two global brands Apollo and Vredestein and its products are available in over 100 countries through a vast network of branded, exclusive, and multi-product outlets. Purpose of the Job: Responsible for Establishment of tyre uniformity yields as per targets for the new products Co-ordination for sustenance of Uniformity yields Process tuning for improvement of tyre uniformity values and reduction of standard deviation Provide knowledge based support for troubleshooting and improvement Major Responsibilities: Prepare MSS/IPS/Setup parameters Certification of uniformity machine for reliability Establish new Equipment for uniformity checking Track uniformity trend and initiate corrective actions. Initiate Product and equipment improvement activities. Provide knowledge based support to BUs for uniformity improvement Track process deviations and support corrective actions. Coordinate uniformity improvement trials at various production processes Support calibration studies, tooling studies, LFD checks, etc. Co-ordinate periodic repeatability studies in TU machines Provide knowledge based support to BU for troubleshooting, efficiency improvement, scrap/waste reduction, etc. Co-ordinate cycle time reduction projects Provide training to team members Prepare the secondary control plan/work instruction. Knowledge (Technical): Knowledge of tyre uniformity measurement system Knowledge of tyre uniformity measuring machine Knowledge of tyre uniformity parameters and acceptance criteria Knowledge of other process contributors for tyre non uniformity Knowledge of DOE and waveform analysis Skills: Set up for tyre uniformity machine Troubleshooting for tyre non uniformity Tuning of process parameters for uniformity yield improvement Communication and Presentation skills Analytical and planning skills

Posted 4 weeks ago

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