Mutual Fund Customer Operations Executive

We are a fast-growing, excellence-oriented mutual fund distribution and fintech firm with a focus on delivering exceptional solutions to our clients. As we grow our operations catering to domestic/NRI /retail and ultra-HNI clients, we are seeking a focused, detail-oriented and experienced Operations Associate to join our team immediately.

Who are we?

Cambridge Wealth

What you will do:

• Client onboarding: Facilitate smooth onboarding of new clients, including High Net Worth Individuals (HNIs), Ultra High Net Worth Individuals (Ultra HNIs), and Non-Resident Indians (NRIs), ensuring all necessary documentation and processes are completed efficiently.
• Client transaction and execution: Oversee client transactions, ensuring accurate and timely execution of their investment requirements.
• Data Management: Maintain and manage client data, ensuring confidentiality and accuracy.
• Handling transmission cases: Manage transmission cases for clients, including minor to major changes, transmission due to death, and residence status changes.
• Client Reporting: Prepare and send various reports to clients on a regular basis, meeting their specific reporting preferences.
• Incidental Client Management: Handle any other client-related tasks or issues that may arise.
• Understanding of internal system.
• Reconciliation of transactions between the exchange and back-office application.
• Order placement into the exchange.
• Updated with the regulator's norms.
• Candidate should be well versed with mutual fund and should have experience initiating transactions on BSE platform for example - E-KYC, SIP Purchase, Redemption, SWP, STP
• Liaison with Mutual fund houses, checking of brokerage calculations and all related reports.

What are the qualifications you need:

• Education: Graduation in Commerce and Management field is preferred.
• Certifications: NISM VA exam, AMFI certification preferred.
• Experience: Experience in the Mutual Fund field is an added advantage, with exposure to HNI, Ultra HNI, and NRI client needs.
• Familiarity with Zoho suites preferred.
• Familiarity with Tarakki operations preferred.

What would help make you a great fit for the role:

• Having a Client-centric approach: Prioritize the specific needs of HNIs, Ultra HNIs, and NRIs, ensuring personalized and exceptional service.
• Team building and leadership qualities: Ability to build and lead small, effective teams in serving discerning clients.
• Knowledge of financial products: Familiarity with Mutual Funds, PMS, and other financial products.
• Communication skills: Good verbal communication and drafting skills, adapting communication to suit diverse client preferences and requirements.
• Experience with running Mutual Fund Distribution operations.

Who you are NOT. This role is not for you if:

• You have difficulty being attentive to details
• Are not ownership and responsibility driven
• Are not solution oriented nor comfortable with a startup environment
• Prefer a slow, structured environment where you are given micro-instructions
• Want to take it easy and prefer a passive role

What you will get:

• An opportunity to be a core team member with a growth path
• A fast-growth environment
• A place where you matter, and are not just a cog in the wheel
• An encouraging, informal and comfortable working environment
• A place where flexibility can be earned and work-life balance ensured
• Competitive Compensation

If you are a proactive, detail-oriented professional with a passion for supporting founders and driving organizational success, we would love to hear from you. Join us in our journey to shape the future of our organization and make a meaningful impact in the industry.

Note:

Freshers may apply for a trainee position with the possibility of a confirmation subject to evaluation. The starting salary would be Rs.15,000/- p.m. in hand.

Our Hiring Process:

• You Apply and answer a couple of quick questions [5 min]
• Online General Aptitude assessment test [1 hour]
• Recruiter screening video interview [30 min]
• Technical interview: [30 min - discussion around experience and skills]
• Founder's interview: [30 min]
• We make you an offer and proceed for reference and BGV check.

Please note this is an at office job at Prabhat Road, Pune and we work Monday to Saturday (shorter hours on Saturday).