Customer Support Engineer Rojo Integrations

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

Rojo Integrations, a comprehensive SAP integration leader, was founded in 2011. Partnering with top software vendors like SAP, Coupa, SnapLogic, and Solace, Rojo specializes in seamless enterprise integration and data analytics solutions. Trusted by global Bluechip companies such as Heineken and Siemens, Rojo delivers tailored services to meet unique business needs. The company is headquartered in the Netherlands and operates globally from offices in the Netherlands, Spain, and India, focusing on SAP integration modernization and business processes to improve data integration and business strategies. Rojo's portfolio includes consultancy, software development, and managed services to streamline integration, enhance observability, and drive growth. The Rojo Managed Services team ensures customer satisfaction with real-time monitoring, error reporting, troubleshooting, and active performance improvements. The team aims to prevent incidents and provide sustainable solutions promptly while tackling new challenges daily. Join the team of puzzlers and contribute to solving the next big challenge. To succeed in this role, you should have 3-6 years of experience within an IT organization, preferably in Integration Support. Knowledge of Monitoring/Observability tools like Splunk/Data Dog and leading integration platforms such as SAP CI, SnapLogic, or MuleSoft is essential. A passion for technology and programming, professional English proficiency, strong customer service orientation, and the ability to work in a diverse, global 24/7 team are required. Familiarity with Event Driven Architecture and past experience with applications like Salesforce, AWS, Snowflake, MS Dynamics CRM, and other ERP tools is beneficial. Basic programming experience, familiarity with JIRA service desk, and flexibility to work rotational/flexible/weekend shifts in a hybrid work environment are necessary. Immediate joiners are preferred. Additional desired skills include a bachelor's degree in computer science, Software Engineering, or equivalent, analytical skills, a Continuous Improvement mindset, the ability to work according to procedures and best practices, and autonomy in decision-making. Rojo offers the opportunity to gain work experience in a dynamic environment with growth opportunities, innovative projects, and a supportive learning environment. Training, mentoring, an international atmosphere, and diverse working climate are provided with exciting region-specific benefits. If you are interested in this opportunity, apply now as Rojo values diversity and encourages applicants who may not meet all criteria to still apply.,

Posted 2 days ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.