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3 Microsoft Support Jobs

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5.0 - 9.0 years

0 - 1 Lacs

Bengaluru

Work from Office

Role & responsibilities 1. Strong experience with Power Platform (PowerApps, Power Automate) 2. Strong experience with SharePoint Online 3. Strong experience with workflows in SharePoint 4. Proven experience in migrating InfoPath forms to Power Platform 5. Ability to develop and manage infrastructure systems both on-premises and in the cloud 6. Solid SharePoint fundamentals: lists, document libraries, permissions, content types, workflows 7. Strong communication skills for end-user training and support 8. Ability to collaborate with business owners to build and maintain SharePoint solutions 9. Ability to track and resolve issues, including escalation to engineering or Microsoft support 10. Ability to demo Power Platform features and consult on out-of-the-box capabilities 11. Research new Power Platform & SharePoint Online features

Posted 2 weeks ago

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5.0 - 10.0 years

5 - 12 Lacs

Hyderabad, Bengaluru

Work from Office

Manage a team of technical executives in service desk operations. Main objective of the role will be to supervise the day-to-day delivery performance of the team The role will also require the individual to motivate, mentor, coach and groom the team Required Candidate profile Ensure process & KM compliance along with meeting client and internal commitments. Own all customer escalations and complaints. Ensure team meets/exceeds metrics: CSAT, FCR, AHT, resolution rate Perks and benefits Perks and Benefits

Posted 3 weeks ago

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2.0 - 7.0 years

2 - 5 Lacs

Hyderabad

Work from Office

Technical Support Advocate (ML-CS), Serve as the frontline representative for Microsoft’s consumer product support Role involves assisting end-users wit tech issues related to Windows OS, Microsoft 365, Surface Devices other Microsoft applications Required Candidate profile Handle Tier 1 & Tier 2 issues, escalating where required Offer remote assistance using Microsoft-approved tools Log all interactions accurately in the CRM/ticketing system Perks and benefits Perks and Benefits

Posted 3 weeks ago

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