5 Microbanking Jobs

The Assistant Branch Manager will assist the Branch Manager in providing leadership to the bank through efficient daily operations in all areas of banking service. This includes scheduling and supervising customer service representatives, head teller, tellers, safety deposit clerk, and financial service managers in their daily tasks and operations. You will conduct performance evaluations that are timely and constructive, and assist the manager in efforts to reach profit, performance, and customer service goals. In this role, you will oversee banking services, especially customer service, to ensure excellence. This involves contacting or assisting customers and prospective customers. You will also review and manage staffing procedures to ensure that staff assignments and responsibilities are reasonable, and that the salary structure is equitable. Additionally, you will be responsible for performing other related duties as assigned. Your responsibilities will include customer management, sales, customer service, and microbanking.,

Job Description: As a Business Development Team Leader with expertise in lending, group loans, portfolio analysis, microbanking, and microfinance operations & business development, your primary role is to lead and manage the Micro Assets business across the bank's operational geographies. Your focus will be on driving sustainable and profitable growth, ensuring asset quality, developing scalable models, and deepening financial inclusion in alignment with the bank's mission. You will be responsible for developing and implementing the overall strategy for the Micro Assets business, with a key emphasis on achieving disbursement, portfolio outstanding (POS), and fee income targets. Expanding the Micro Assets portfolio into new geographies and customer segments while building strategic partnerships with NGOs, SHGs, and community-based organizations will be crucial aspects of your role. In terms of credit and portfolio management, you will drive credit underwriting policies to balance growth and asset quality. Monitoring portfolio quality through key metrics such as PAR, NPA, and Write-off ratios, implementing early warning systems, collection strategies, and managing credit risk within the bank's risk appetite framework will be essential responsibilities. Product and process innovation will also be a key focus area where you will be required to develop new microfinance products tailored to customer needs, enhance customer onboarding, loan processing, and disbursement processes, as well as leverage technology to streamline operations and improve customer experience. Team leadership and capability building are integral parts of your role, involving leading a large team of regional, cluster, and branch-level micro-asset officers. Setting performance KPIs, monitoring productivity, driving team engagement, and designing capability-building programs to enhance field-force skills will be critical for the success of the Micro Assets vertical. Ensuring regulatory compliance and governance is a non-negotiable aspect of the role, requiring strict adherence to RBI regulations on priority sector lending (PSL) and microfinance guidelines. Maintaining strong governance practices, including credit audits, internal controls, and preparing for regulatory and statutory inspections will be essential responsibilities. Stakeholder management will also be a key component where you will work closely with Credit Risk, Collections, Audit, Compliance, Operations, and Technology teams. Representing the Micro Assets vertical at internal governance committees and external forums to ensure effective communication and collaboration will be crucial for the overall success of the business. Qualifications: - Post-Graduate Degree in Management (MBA/PGDM) / Finance / Rural Management / Social Work. - Preferably with certifications in Microfinance / Risk Management. Experience: - Minimum 15-18 years of experience in financial services. - At least 7-10 years in leadership roles managing microfinance or small-ticket retail lending (secured or unsecured). - Experience in a Small Finance Bank / NBFC-MFI preferred.,

Cluster Head Micro Banking Required Experience : Min 7 years Microbanking Channel Skills Customer Management Customer Acquisition Customer service, Description Target and Manpower planning for the region Ensure recruitment and training of manpower - Branch manager/Branch Sales Managers/BCM/BOM Will be responsible for meeting disbursements targets month on month. Identifying business clusters with high potential and execute penetration strategies. Tracking and improving branch profitability and portfolio quality Meeting business target including Fee income and cross sell Monitoring and mentoring the team and creating career path for team Keeping a regular track of competition and reporting new products / market developments to upstream. Managing the X bucket collection and overall portfolio management Managing internal and external audit compliance Interested Candidates may Whatsapp : Ms. Cassia (HR) - 95675 93721

Cluster Head Micro Banking Required Experience : Min 7 years Microbanking Channel Skills Customer Management Customer Acquisition Customer service, Description Target and Manpower planning for the region Ensure recruitment and training of manpower - Branch manager/Branch Sales Managers/BCM/BOM Will be responsible for meeting disbursements targets month on month. Identifying business clusters with high potential and execute penetration strategies. Tracking and improving branch profitability and portfolio quality Meeting business target including Fee income and cross sell Monitoring and mentoring the team and creating career path for team Keeping a regular track of competition and reporting new products / market developments to upstream. Managing the X bucket collection and overall portfolio management Managing internal and external audit compliance Interested Candidates may Whatsapp : Ms. Cassia (HR) - 95675 93721

Cluster Head Micro Banking Required Experience : Min 7 years Microbanking Channel Skills Customer Management Customer Acquisition Customer service, Description Target and Manpower planning for the region Ensure recruitment and training of manpower - Branch manager/Branch Sales Managers/BCM/BOM Will be responsible for meeting disbursements targets month on month. Identifying business clusters with high potential and execute penetration strategies. Tracking and improving branch profitability and portfolio quality Meeting business target including Fee income and cross sell Monitoring and mentoring the team and creating career path for team Keeping a regular track of competition and reporting new products / market developments to upstream. Managing the X bucket collection and overall portfolio management Managing internal and external audit compliance Interested Candidates may Whatsapp : Ms. Cassia (HR) - 95675 93721